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Old 11-09-16, 11:40 PM   #1
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Amazon order delay

Not sure where this should be posted so I decided to submit it to the collective wisdom of Otterdom.

What is the longest you have waited for an order to arrive from Amazon?

Tomorrow (Nov 10) will be two months and two days since I placed an order, most of which arrived in a timely fashion. On Sept 8 I ordered four books and one DVD. The DVD and three books arrived in about two weeks... pretty normal based on past orders.

But this one book... no word, no email, no anything to inform me how long or why it was going to be delayed. My order page just says shipping soon, but not shipped yet. However, for about four weeks it has said it should arrive by Nov 10. Dubious.

The book? Nothing rare or special afaik, just Phantagraphics Prince Valiant Vol. 5. Already have 1-4. In fact Vol 4 was one of the other books in the same order. I was going to order some following volumes before the holidays, but right now I'm a bit reluctant. FWIW, I haven't placed any orders since then... but not because of this.

Thoughts? Suggestions?
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Old 11-10-16, 12:20 AM   #2
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Re: Amazon order delay

Contact amazon and say, "Hi. Where's my book?"
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Old 11-10-16, 12:30 AM   #3
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Re: Amazon order delay

Should probably be in the store forums--several Amazon threads there.
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Old 11-10-16, 12:31 AM   #4
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Re: Amazon order delay

That volume is not currently in stock and sold by Amazon, so it's not like they're just screwing around with you or something.
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Old 11-10-16, 03:28 AM   #5
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Re: Amazon order delay

Was the seller Amazon or even fulfilled by Amazon? If so call them and they will make it right. Sometimes they do have glitches in the fulfillment side.
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Old 11-10-16, 05:42 AM   #6
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Re: Amazon order delay

Quote:
Originally Posted by davidh777 View Post
Should probably be in the store forums--several Amazon threads there.
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Old 11-10-16, 08:05 AM   #7
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Re: Amazon order delay

I posted the following in the Amazon deals thread in early September:

Quote:
Originally Posted by Cardsfan111 View Post
Forgive me for posting this here, but I'm curious--what's the longest you've waited to receive something you've ordered from Amazon?

I ordered the BD of Stuck in Love on July 16th. Still hasn't shipped, though it says expected by today. I anticipate I'll get an e-mail about it later pushing the date back.

Also, I ordered the BD of Batman Returns on August 1st. It's still in limbo with a note that they can't give a delivery estimate now.

I'm in no big hurry, but I've never had things take so long to ship/arrive.
2 months later, I still haven't heard anything in addition to what's listed above. And that includes the note that the one title is expected by September 8. I just double-checked. It doesn't specify what year, so I guess they could argue they might make that date.

No, I haven't contacted them yet.
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Old 11-10-16, 08:16 AM   #8
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Re: Amazon order delay

Quote:
Originally Posted by davidh777 View Post
Should probably be in the store forums--several Amazon threads there.
Yep... moving.
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Old 11-10-16, 09:08 PM   #9
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Re: Amazon order delay

Thanks nemein. Must have been in too much of a rush to post and missed seeing this part of DVDTalk.

I debated with myself about posting, thinking that Amazon might contact me to say the order was delayed or cancelled.

Yep. Got an email this morning telling me that part of the order is delayed and asking if I still wanted it. Replied yes and now the delivery is "pending".

Think I'll check the local comic shops and if I can get it, I'll just cancel this ASAP.

Re: Cardsfan111 comment... what was with Amazon in September?
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Old 11-11-16, 12:49 PM   #10
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Re: Amazon order delay

Quote:
Originally Posted by Cardsfan111 View Post
I posted the following in the Amazon deals thread in early September:



2 months later, I still haven't heard anything in addition to what's listed above. And that includes the note that the one title is expected by September 8. I just double-checked. It doesn't specify what year, so I guess they could argue they might make that date.

No, I haven't contacted them yet.
I'm still waiting on Batman Returns as well.
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Old 11-11-16, 07:24 PM   #11
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Re: Amazon order delay

Batman Returns still in limbo for me also..
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