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Old 10-28-16, 02:02 PM   #26
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Join Date: Sep 2007
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Re: Amazon Trade-In Store

The folks inspecting the trade-ins are still pulling this crap. I decided to roll the dice because they were offering a $30 gift card for new copies of the Beauty and the Beast Platinum Edition DVD. I happened to have an extra one lying around. Shipped it off on Saturday and just got notice that it was rejected for (you guessed it) "Incorrect UPC".

I sent Amazon an e-mail (along with photos of the exact DVD I mailed) in hopes they would once again do something. I was told by "Sundar K." that "I'm so sorry, but we can't offer any additional insight or action on this matter." Tried contacting them a second time and basically got the same reply. They're just washing their hands of the whole thing. There's that world class Amazon customer service for you. This program is a freaking joke.
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Old 10-28-16, 03:23 PM   #27
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Join Date: Oct 2008
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Re: Amazon Trade-In Store

I just don't think they're even looking at anything at this point. I've had 2 trade-ins upgraded from like new to New in the last couple of months. Neither of which were sealed.
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