Deep Discount - Used to Love You, Now I Hate You - Page 2

DVD Polizei · 01-16-08, 11:08 PM

Quote:

Originally Posted by fitlissa76

Yes, they do buy overstock from other stores, but not defective returned items. They just buy excess stock from other stores.

Actually, if they don't sticker the DVDs as "defective" and just throw them in a pile, DD will get those rewrapped and sold as "new". So yes, you will get defective merchandise.

DVD Polizei · 01-16-08, 11:11 PM

Quote:

Originally Posted by laidbacklarkin

Continuing from my post #11 above, I received the so called 'replacement' Alfred Hitchcock set today. Can you believe what these bastards have done ? They have repackaged the same defective set with shrink wrap and sent it back. The same floater in the same title - worse, there is a deep scratch on it this time that the disc does not even play. Will anyone bother buying from these mofos again ?

Also, can anyone suggest what strong action to take against these bastards ? thanks

Wow. That is just insane. DeepDiscount must be getting desperate. I cringe at the few titles I ordered around the first of the year. Still waiting on an exchange myself.

A strong action would be for DVD Talk to place a phonecall to DeepDiscount. Tell them if they don't shape up, they won't have DVD Talk as their supporter. I would imagine this site brings them a few bucks.

Hank1215 · 01-17-08, 02:58 AM

Quote:

Originally Posted by DVD Polizei

Wow. That is just insane. DeepDiscount must be getting desperate. I cringe at the few titles I ordered around the first of the year. Still waiting on an exchange myself.

A strong action would be for DVD Talk to place a phonecall to DeepDiscount. Tell them if they don't shape up, they won't have DVD Talk as their supporter. I would imagine this site brings them a few bucks.

Actually you have it backwards, DVD Talk's site makes money when people order through their link to DeepDiscount.

Peep · 01-17-08, 04:15 AM

Quote:

Originally Posted by Hank1215

Actually you have it backwards, DVD Talk's site makes money when people order through their link to DeepDiscount.

Actually, it works both ways. DVDtalk supports DeepDiscount by sending them more traffic and DVDtalk is supported by the traffic it sends. If it didn't work out well for both parties, affiliate links would slowly die out..

SoSpacey · 01-08-09, 12:40 PM

so i dont start a new thread i figured i would post in here for my 2008-2009 deep discount issue.

ordered some Blu's on 11-20. they were shipped immediately via media mail and arrived at my house in 2 days.

put in a single order for Wall-e Blu knowing it was listed as OOS right before the sale ended. DD shipped it on december 15 via media mail. never showed up. i contacted them about a replacement and they got back to me within 24 hours that they would ship out a replacement. i asked them to upgrade to first class so i didnt have to wait another 10-15 days and they just said "you should receive it within 2-3 days", and sent me a media mail shipping confirmation today.

DVD Josh · 01-08-09, 01:12 PM

So Spacey you lied...you said you were never ordering from them again

I've said the same thing and that 20% off sale does me in every time.

SoSpacey · 01-08-09, 03:42 PM

Quote:

Originally Posted by DVD Josh

So Spacey you lied...you said you were never ordering from them again

I've said the same thing and that 20% off sale does me in every time.

i thought about that. i said it and then Dave contacted me directly and rectified the situation which earned them points back. i have a running scorecard now that is weighted depending on the issue and resolution.

i did skip the June sale though! First time in a long time. But to be honest I think that was because I was in between not buying anymore DVDs and not enough Blu-rays available that I wanted to purchase...so i can't give my will-power too much credit.

Abob Teff · 01-08-09, 03:43 PM

Quote:

Originally Posted by laidbacklarkin

Continuing from my post #11 above, I received the so called 'replacement' Alfred Hitchcock set today. Can you believe what these bastards have done ? They have repackaged the same defective set with shrink wrap and sent it back. The same floater in the same title - worse, there is a deep scratch on it this time that the disc does not even play. Will anyone bother buying from these mofos again ?

Also, can anyone suggest what strong action to take against these bastards ? thanks

How do you know it was the same set? You said the damage was different. Just because the "floater" was the same disc? That just says that the manufacturer has a problem with the batch.

Personally, I think the anti-floater faction is a little over the top. Sure -- if I buy a movie off the shelf (which I do more often than ordering online), I'll buy a package that doesn't rattle over one that does.

But if I order a movie online, I expect that the movie is being handled much more than it would be in the process of stocking it on a store shelf. The odds of the disc being knocked loose are much greater. I still open the package and inspect the disc. If it is damaged, yes - send it back! But I won't send it back just because it is rattling -- this is very wasteful of my time and money as well as the company's. Because of your OCD my prices could go up in the long the run. The only person that benefits is the shipping company (UPS, USPS, etc.).

SoSpacey · 01-08-09, 04:11 PM

Quote:

Originally Posted by Abob Teff

How do you know it was the same set? You said the damage was different. Just because the "floater" was the same disc? That just says that the manufacturer has a problem with the batch.

Personally, I think the anti-floater faction is a little over the top. Sure -- if I buy a movie off the shelf (which I do more often than ordering online), I'll buy a package that doesn't rattle over one that does.

But if I order a movie online, I expect that the movie is being handled much more than it would be in the process of stocking it on a store shelf. The odds of the disc being knocked loose are much greater. I still open the package and inspect the disc. If it is damaged, yes - send it back! But I won't send it back just because it is rattling -- this is very wasteful of my time and money as well as the company's. Because of your OCD my prices could go up in the long the run. The only person that benefits is the shipping company (UPS, USPS, etc.).

maybe you know this already, but his post was from almost a year ago....fyi.

jjcool · 01-08-09, 04:17 PM

Quote:

Originally Posted by DVD Josh

So Spacey you lied...you said you were never ordering from them again

I was thinking the same thing. But I think the same thing every time I read a thread where someone says "I will never order from this retailer again."

Of course I say teh same thing pretty regularly, but end up shopping at the same place again anyway.

Abob Teff · 01-09-09, 12:33 AM

Quote:

Originally Posted by SoSpacey

maybe you know this already, but his post was from almost a year ago....fyi.

First of all, I am notorious for not noticing that (so no, I didn't) ...

... but how does that change the point?

SoSpacey · 01-09-09, 12:33 PM

Quote:

Originally Posted by Abob Teff

First of all, I am notorious for not noticing that (so no, I didn't) ...

... but how does that change the point?

it doesn't. i just wanted to make sure you knew that it was from a year ago and you probably wouldn't get a response.

jeez.

bunkaroo · 01-09-09, 02:28 PM

It took a lot less for me to stop using their website for anything I cared about getting. I might order the odd disc here or there but that's it. Luckily they have their physical store near me so I just partake of the semi-annual sale there.

Norm de Plume · 01-09-09, 04:37 PM

I have never had customer service complaints about DD (problems have always been dealt with to my satisfaction), but ever since the shipping fees to Canada were raised to a level that is no advantage over the others, it is no longer the sole best option in most instances. I now alternate between DD, DVDPacific, CDUniverse, and sometimes Amazon and ebay.

Abob Teff · 01-10-09, 02:38 AM

Quote:

Originally Posted by SoSpacey

it doesn't. i just wanted to make sure you knew that it was from a year ago and you probably wouldn't get a response.

jeez.

Sorry -- didn't mean it like that. I'm married with kids, I'm used to not getting a response.

SoSpacey · 01-12-09, 11:36 AM

Quote:

Originally Posted by Abob Teff

Sorry -- didn't mean it like that. I'm married with kids, I'm used to not getting a response.

Daytripper · 05-12-09, 02:53 PM

My only complaint with DD is that SOOOO many brand new titles are automatically in "back order" status. Starting from the day they are released. And I've waited as long as two weeks before they got the damn thing in stock. And not obscure or hard to find titles either. Ridiculous!

dino88 · 06-03-09, 06:22 PM

I just have a general question about DeepDiscount and thought I'd put it here.

Why is the 'sale that shall not be name' not supposed to be named? Am I missing something or is it an inside joke? I haven't gotten in on one of their sales so I'm just curious.

Artman · 06-03-09, 09:47 PM

They (along with DVD Planet) have had a twice-annual 20-25% off sale for probably the last five yrs.. typically in June and Nov. The boards will light up when it hits so mods are quick to delete any early posts about it.

calhoun07 · 06-03-09, 10:17 PM

Quote:

Originally Posted by Daytripper

My only complaint with DD is that SOOOO many brand new titles are automatically in "back order" status. Starting from the day they are released. And I've waited as long as two weeks before they got the damn thing in stock. And not obscure or hard to find titles either. Ridiculous!

That's a sign of trouble and bad economic times. That means they aren't paying their debts to the studios and they aren't able to get the new releases on credit any more.

Which is one thing, but making it so freaking difficult to cancel the order is another.

Doc Moonlight · 06-03-09, 10:19 PM

And the fact of the matter is that only Deep Discount knows when and if there will be a sale. People will start threads about the sale in August or April which are ultimately just a waste of space. When there's a sale we will know it and if past performance is any indication, we will be the first to know it.

JamesDFarrow · 06-22-09, 09:07 AM

Is there any way to tell if any particular DVD is on sale at DD at any time?

There is of course the obvious way when it's part of a sales promotion (X% off, or BOGO, etc...) but I mean the ones that, as far as I can see, are not part of any of those sales.

There is a particular one I want to get but money is tight just now so was going to wait a liitle bit. Just want to make sure it's not on sale so I can expect the price to be close to what it is now later on.

Thanks,

James

Cheato · 06-22-09, 11:08 AM

I don't think there's any definite way to tell. Most DVDs are, I believe, 30-40% off the "Why Pay $xx.xx?" price. There might be a way to narrow that down by studio or something. Anything more than 40% is probably on sale, either part of a promotion you might find a banner ad for, or maybe a temporary price drop/match.

And if you see something in the "Top Sellers" lists that's not a new release, I'm betting it's on sale.

You could always mention the specific item, and maybe someone would know something about its price history.

(BTW, this seems like a strange place to post this question. Do you really hate DD now?)

JamesDFarrow · 06-22-09, 12:10 PM

Thanks!

Well it's approx 50% off. But it's been that way for at least a month.

It's the Sherlock Holmes Complete Collection (Brett). It's at $110.89

Of course now that I have posted it watch the price jump.

James

P.S. No, don't hate DD. Just didn't want to start a new thread.

JamesDFarrow · 07-06-09, 04:54 PM

Quote:

Originally Posted by JamesDFarrow

Thanks!

Well it's approx 50% off. But it's been that way for at least a month.

It's the Sherlock Holmes Complete Collection (Brett). It's at $110.89

Of course now that I have posted it watch the price jump.

James

P.S. No, don't hate DD. Just didn't want to start a new thread.

Well after a couple of months (at least) at the above price it just jumped to $154.08

James

01-08-09, 12:40 PM	#30
SoSpacey DVD Talk Platinum Edition Join Date: Feb 2000 Location: Jersey Posts: 3,976	Re: Deep Discount - Used to Love You, Now I Hate You so i dont start a new thread i figured i would post in here for my 2008-2009 deep discount issue. ordered some Blu's on 11-20. they were shipped immediately via media mail and arrived at my house in 2 days. put in a single order for Wall-e Blu knowing it was listed as OOS right before the sale ended. DD shipped it on december 15 via media mail. never showed up. i contacted them about a replacement and they got back to me within 24 hours that they would ship out a replacement. i asked them to upgrade to first class so i didnt have to wait another 10-15 days and they just said "you should receive it within 2-3 days", and sent me a media mail shipping confirmation today. __________________ Panasonic 50PX60U Plasma l Tivo Series 3 Paradigm Millenia 200s/20cc/Atom v.6 l HSU VTF-3 MK3 Yamaha RX-v1700 l PS3 l Toshiba HD-A3 l Denon CD Player l Wii l Onkyo TT PSN: cosmokid12 My Countdown Counting down to: Until The Beatles Remasters and Rock Band is released Please Please Me

01-08-09, 01:12 PM	#31
DVD Josh DVD Talk Legend Join Date: Dec 1999 Location: In My Own Little World Posts: 18,282	Re: Deep Discount - Used to Love You, Now I Hate You So Spacey you lied...you said you were never ordering from them again I've said the same thing and that 20% off sale does me in every time. __________________ Why the hell must you continually question my hyperbole? - Mordred If you hear hoofbeats, think Horse, not Zebra. - mdc3000 *DVDTALK GOLD TRADER*

01-09-09, 02:28 PM	#38
bunkaroo DVD Talk Limited Edition Join Date: Oct 2002 Location: Naperville, IL Posts: 6,963	Re: Deep Discount - Used to Love You, Now I Hate You It took a lot less for me to stop using their website for anything I cared about getting. I might order the odd disc here or there but that's it. Luckily they have their physical store near me so I just partake of the semi-annual sale there. __________________ My DVD, Blu-Ray and HD DVD Collection @ DVD Profiler PSN: bunkaroo 360: TheBunkaroo

01-09-09, 04:37 PM	#39
Norm de Plume DVD Talk Gold Edition Join Date: Dec 2000 Location: Toronto Posts: 2,861	Re: Deep Discount - Used to Love You, Now I Hate You I have never had customer service complaints about DD (problems have always been dealt with to my satisfaction), but ever since the shipping fees to Canada were raised to a level that is no advantage over the others, it is no longer the sole best option in most instances. I now alternate between DD, DVDPacific, CDUniverse, and sometimes Amazon and ebay. __________________ "The best argument against democracy is a five-minute conversation with the average voter" -Winston Churchill

05-12-09, 02:53 PM	#42
Daytripper DVD Talk Limited Edition Join Date: May 2001 Posts: 6,203	Re: Deep Discount - Used to Love You, Now I Hate You My only complaint with DD is that SOOOO many brand new titles are automatically in "back order" status. Starting from the day they are released. And I've waited as long as two weeks before they got the damn thing in stock. And not obscure or hard to find titles either. Ridiculous!

06-03-09, 06:22 PM	#43
dino88 DVD Talk Special Edition Join Date: Jul 2008 Posts: 1,813	Re: Deep Discount - Used to Love You, Now I Hate You I just have a general question about DeepDiscount and thought I'd put it here. Why is the 'sale that shall not be name' not supposed to be named? Am I missing something or is it an inside joke? I haven't gotten in on one of their sales so I'm just curious. __________________ My DVDs

06-03-09, 09:47 PM	#44
Artman DVD Talk Ultimate Edition Join Date: Oct 2003 Location: Seattle, WA Posts: 4,403	Re: Deep Discount - Used to Love You, Now I Hate You They (along with DVD Planet) have had a twice-annual 20-25% off sale for probably the last five yrs.. typically in June and Nov. The boards will light up when it hits so mods are quick to delete any early posts about it.

06-03-09, 10:19 PM	#46
Doc Moonlight DVD Talk Special Edition Join Date: Jan 2001 Location: Saint Louie Posts: 1,741	Re: Deep Discount - Used to Love You, Now I Hate You And the fact of the matter is that only Deep Discount knows when and if there will be a sale. People will start threads about the sale in August or April which are ultimately just a waste of space. When there's a sale we will know it and if past performance is any indication, we will be the first to know it. __________________ "If it weren't for the rocks in its bed, the stream would have no song." --Carl Perkins

06-22-09, 09:07 AM	#47
JamesDFarrow Senior Member Join Date: Jul 2006 Posts: 358	Re: Deep Discount - Used to Love You, Now I Hate You Is there any way to tell if any particular DVD is on sale at DD at any time? There is of course the obvious way when it's part of a sales promotion (X% off, or BOGO, etc...) but I mean the ones that, as far as I can see, are not part of any of those sales. There is a particular one I want to get but money is tight just now so was going to wait a liitle bit. Just want to make sure it's not on sale so I can expect the price to be close to what it is now later on. Thanks, James

06-22-09, 11:08 AM	#48
Cheato DVD Talk Special Edition Join Date: May 2005 Location: closer than you'd like Posts: 1,142	Re: Deep Discount - Used to Love You, Now I Hate You I don't think there's any definite way to tell. Most DVDs are, I believe, 30-40% off the "Why Pay $xx.xx?" price. There might be a way to narrow that down by studio or something. Anything more than 40% is probably on sale, either part of a promotion you might find a banner ad for, or maybe a temporary price drop/match. And if you see something in the "Top Sellers" lists that's not a new release, I'm betting it's on sale. You could always mention the specific item, and maybe someone would know something about its price history. (BTW, this seems like a strange place to post this question. Do you really hate DD now?) __________________ Hey, I don't tell you how to tell me what to do, so don't tell me how to do what you tell me to do.- Bender Rodriguez

06-22-09, 12:10 PM	#49
JamesDFarrow Senior Member Join Date: Jul 2006 Posts: 358	Re: Deep Discount - Used to Love You, Now I Hate You Thanks! Well it's approx 50% off. But it's been that way for at least a month. It's the Sherlock Holmes Complete Collection (Brett). It's at $110.89 Of course now that I have posted it watch the price jump. James P.S. No, don't hate DD. Just didn't want to start a new thread.