Best Buy Selling Titles way above MSRP (?)
07-10-07, 02:32 PM
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Best Buy Selling Titles way above MSRP (?)
Hello all,
I have noticed recently that Best Buy is overcharging on a few titles and I would like to know the legality of it.
Title one is the HD-DVD of Blood Diamond, I picked this up last week for $34.99 at BB. I felt this was a little high since it's not a combo disc. And lo and behold the list price of this title is $28.99, a $6.00 difference.
The second title is Rescue Me Season 3 on Blu-Ray, thelist price of this title is $79.99, but my local Best Buy has it listed at $99.99, $20 above the MSRP. I thought it was common practice that an item can be sold at or below the MSRP but not above. Please let me know if there's some action I can take here to ensure that Best Buy is not ripping off their customers.
UPDATE: I checked Best Buy.com and they list their selling price of Blood Diamond HD DVD for $24.99 and Rescue Me Blu Ray for $62.99. I think I'll head over to my local Best Buy with my receipt and have them explain why I was charged $10 more than they should have for Blood Diamond. (I never bothered purchasing Rescue Me due to the price)
I have noticed recently that Best Buy is overcharging on a few titles and I would like to know the legality of it.
Title one is the HD-DVD of Blood Diamond, I picked this up last week for $34.99 at BB. I felt this was a little high since it's not a combo disc. And lo and behold the list price of this title is $28.99, a $6.00 difference.
The second title is Rescue Me Season 3 on Blu-Ray, thelist price of this title is $79.99, but my local Best Buy has it listed at $99.99, $20 above the MSRP. I thought it was common practice that an item can be sold at or below the MSRP but not above. Please let me know if there's some action I can take here to ensure that Best Buy is not ripping off their customers.
UPDATE: I checked Best Buy.com and they list their selling price of Blood Diamond HD DVD for $24.99 and Rescue Me Blu Ray for $62.99. I think I'll head over to my local Best Buy with my receipt and have them explain why I was charged $10 more than they should have for Blood Diamond. (I never bothered purchasing Rescue Me due to the price)
Last edited by cbtaber; 07-10-07 at 02:53 PM.
07-10-07, 02:34 PM
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You are the only that paid above the suggested retail price for it. Best Buy is not ripping anybody off, MSRP stands for Manufacturer's SUGGESTED retail price. I can't blame Best Buy if they charge more for something if you are willing to pay more for it. That's your fault, not theirs.
07-10-07, 02:37 PM
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If you still have the receipt(s), just rebuy the titles elsewhere at a more reasonable price (even online) and just return the 2nd copies back to Best Buy.
Shop around and get an idea of what is a reasonable price in the future.
Shop around and get an idea of what is a reasonable price in the future.
07-10-07, 03:02 PM
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Originally Posted by tygloalex
You are the only that paid above the suggested retail price for it. Best Buy is not ripping anybody off, MSRP stands for Manufacturer's SUGGESTED retail price. I can't blame Best Buy if they charge more for something if you are willing to pay more for it. That's your fault, not theirs.
I actually thought I was getting a deal because I used $10 in Reward Certificates, which brought the price down to $24.99.
And I know that MSRP means "suggested retail price" but that is the price that most non-big box stores such as Suncoast or FYE sell them at. Best Buy, Circuit City, et al, usually sell non sale items at $5 below the MSRP. But for a big box store to sell something up to $20 above the MSRP is almost unheard of. If this was a common practice, there would be a lot more wrong guesses of Actual Retail Price on the Price is Right.
07-10-07, 03:31 PM
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Still, it happens and it's legal.
About eveyone here at DVDTalk researches and talks about the best deals on dvds. Sorry you got burned, but unless you have a print ad for the movie at a lower price from another store AND then try to do a price match at BB, you can't do much about the price.
I did that with Legend of Zelda over the holidays. We just had to have it and bought it full price (49.99) at Best Buy. A few days later, we heard Target had it for 39.99. We took their sale circular and our reciept to BB. They gave us the 110% price difference, $13.XX .
Besides Dvd Bargains here, this link is a huge help too.
http://dvdpricesearch.com/
About eveyone here at DVDTalk researches and talks about the best deals on dvds. Sorry you got burned, but unless you have a print ad for the movie at a lower price from another store AND then try to do a price match at BB, you can't do much about the price.
I did that with Legend of Zelda over the holidays. We just had to have it and bought it full price (49.99) at Best Buy. A few days later, we heard Target had it for 39.99. We took their sale circular and our reciept to BB. They gave us the 110% price difference, $13.XX .
Besides Dvd Bargains here, this link is a huge help too.
http://dvdpricesearch.com/
Last edited by radicaldeth; 07-10-07 at 03:33 PM.
07-10-07, 03:38 PM
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If you hang around this bargain forum very long, you realize you should never have to pay anywhere CLOSE to the MSRP...as long as you're a little bit patient and keep your eyes and ears open.
07-10-07, 03:50 PM
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Originally Posted by radicaldeth
Still, it happens and it's legal.
About eveyone here at DVDTalk researches and talks about the best deals on dvds. Sorry you got burned, but unless you have a print ad for the movie at a lower price from another store AND then try to do a price match at BB, you can't do much about the price.
I did that with Legend of Zelda over the holidays. We just had to have it and bought it full price (49.99) at Best Buy. A few days later, we heard Target had it for 39.99. We took their sale circular and our reciept to BB. They gave us the 110% price difference, $13.XX .
Besides Dvd Bargains here, this link is a huge help too.
http://dvdpricesearch.com/
About eveyone here at DVDTalk researches and talks about the best deals on dvds. Sorry you got burned, but unless you have a print ad for the movie at a lower price from another store AND then try to do a price match at BB, you can't do much about the price.
I did that with Legend of Zelda over the holidays. We just had to have it and bought it full price (49.99) at Best Buy. A few days later, we heard Target had it for 39.99. We took their sale circular and our reciept to BB. They gave us the 110% price difference, $13.XX .
Besides Dvd Bargains here, this link is a huge help too.
http://dvdpricesearch.com/
07-10-07, 04:03 PM
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Originally Posted by DVD Josh
Your math is off. You would have received a little over $11, not $13.
07-10-07, 04:16 PM
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My Best Buy story...I ordered four on-sale movies for pickup at a Best Buy store 15 miles away (the only store that had all four titles in stock). I got my confirmation that ALL four were ready to pickup and I got down there today and they had two titles only for me. Their inventory showed the other two were in the store but they could not find them. I asked for a rain check to be used at a store closer and they said they can only do it for their store. OK, I'lls till take the rain check. They then informed me that they could ONLY give me a rain check for the NON-sale price! WHAT!!!!?? What is the purpose of a rain check for a regular priced item. Freakin' ridiculous. I then asked to cancel the remainder of the order and they said it was not possible...just try back next week and see if my titles are in.
07-10-07, 04:19 PM
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Originally Posted by thursdaynighter
My Best Buy story...I ordered four on-sale movies for pickup at a Best Buy store 15 miles away (the only store that had all four titles in stock). I got my confirmation that ALL four were ready to pickup and I got down there today and they had two titles only for me. Their inventory showed the other two were in the store but they could not find them. I asked for a rain check to be used at a store closer and they said they can only do it for their store. OK, I'lls till take the rain check. They then informed me that they could ONLY give me a rain check for the NON-sale price! WHAT!!!!?? What is the purpose of a rain check for a regular priced item. Freakin' ridiculous. I then asked to cancel the remainder of the order and they said it was not possible...just try back next week and see if my titles are in.
07-10-07, 04:34 PM
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cbtaber, seriously, BB's pricematch guarantee does not guarantee to protect you from your own laziness or lack of research. I buy as much as possible from BB, and I live for those times that I find it cheaper somewhere else. Perfect example is the Oz season boxed sets at WalMart for $20. Best Buy had them at $34-$40 (depending on the season). I bought them all, pm'ed, and wound up getting them for around $18 each. But I come here (as well as other websites) to arm myself for the battle! 
You can't just purchase blindly and then piss and moan because you found it cheaper elsewhere!
Also, as you probably know, BB doesn't pm online retailers like amazon.com or buy.com, so you need to compare with shipping taken into account before making your final decision. And before heading over with your receipt, see if you can find a local B&M with a lower price, then it will make your trip worthwhile. Otherwise, follow the advice given earlier and purchase the HD-DVD online, then return it at BB with your receipt.
You can't just purchase blindly and then piss and moan because you found it cheaper elsewhere!Also, as you probably know, BB doesn't pm online retailers like amazon.com or buy.com, so you need to compare with shipping taken into account before making your final decision. And before heading over with your receipt, see if you can find a local B&M with a lower price, then it will make your trip worthwhile. Otherwise, follow the advice given earlier and purchase the HD-DVD online, then return it at BB with your receipt.
07-10-07, 04:46 PM
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Originally Posted by Shoveler
cbtaber, seriously, BB's pricematch guarantee does not guarantee to protect you from your own laziness or lack of research. I buy as much as possible from BB, and I live for those times that I find it cheaper somewhere else. Perfect example is the Oz season boxed sets at WalMart for $20. Best Buy had them at $34-$40 (depending on the season). I bought them all, pm'ed, and wound up getting them for around $18 each. But I come here (as well as other websites) to arm myself for the battle! You can't just purchase blindly and then piss and moan because you found it cheaper elsewhere!
Also, as you probably know, BB doesn't pm online retailers like amazon.com or buy.com, so you need to compare with shipping taken into account before making your final decision. And before heading over with your receipt, see if you can find a local B&M with a lower price, then it will make your trip worthwhile. Otherwise, follow the advice given earlier and purchase the HD-DVD online, then return it at BB with your receipt.
You can't just purchase blindly and then piss and moan because you found it cheaper elsewhere!Also, as you probably know, BB doesn't pm online retailers like amazon.com or buy.com, so you need to compare with shipping taken into account before making your final decision. And before heading over with your receipt, see if you can find a local B&M with a lower price, then it will make your trip worthwhile. Otherwise, follow the advice given earlier and purchase the HD-DVD online, then return it at BB with your receipt.
I know that I could find these titles cheaper on-line, but I had $10 in Best Buy reward certificates, so I thought I'd get a decent price regardless. I'm upset because unless I tell Best buy that they over charged me, i wasted that $10 in certificates, which was received after spending $500 plus at their store. I could have gotten Blood Diamond for $14.99 (Bargain!) instead of $24.99 which is what it should have been priced at. If that's the non-sale price on their website, then that should be the price at their stores. Either way, no need to call me lazy, that's a bit harsh.
07-10-07, 05:05 PM
#17
Originally Posted by cbtaber
I know that I could find these titles cheaper on-line, but I had $10 in Best Buy reward certificates, so I thought I'd get a decent price regardless. I'm upset because unless I tell Best buy that they over charged me, i wasted that $10 in certificates, which was received after spending $500 plus at their store. I could have gotten Blood Diamond for $14.99 (Bargain!) instead of $24.99 which is what it should have been priced at. If that's the non-sale price on their website, then that should be the price at their stores. Either way, no need to call me lazy, that's a bit harsh.
07-10-07, 05:10 PM
#18
cbtaber,
Some manufacturer's do have a policy for their sellers where they cannot sell above MSRP. But you'd have to contact the movie distributor and find out for sure what their policy is. And that's if they even tell you.
Some manufacturer's do have a policy for their sellers where they cannot sell above MSRP. But you'd have to contact the movie distributor and find out for sure what their policy is. And that's if they even tell you.
07-10-07, 05:43 PM
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Originally Posted by radicaldeth
That's the funny thing. I did get $13 and change. ^^ Not sure why, but this happened the second day after Christmas and so the clerk prolly screwed up.
07-10-07, 06:59 PM
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Originally Posted by cbtaber
Hello all,
I have noticed recently that Best Buy is overcharging on a few titles and I would like to know the legality of it.
Title one is the HD-DVD of Blood Diamond, I picked this up last week for $34.99 at BB. I felt this was a little high since it's not a combo disc. And lo and behold the list price of this title is $28.99, a $6.00 difference.
The second title is Rescue Me Season 3 on Blu-Ray, thelist price of this title is $79.99, but my local Best Buy has it listed at $99.99, $20 above the MSRP. I thought it was common practice that an item can be sold at or below the MSRP but not above. Please let me know if there's some action I can take here to ensure that Best Buy is not ripping off their customers.
UPDATE: I checked Best Buy.com and they list their selling price of Blood Diamond HD DVD for $24.99 and Rescue Me Blu Ray for $62.99. I think I'll head over to my local Best Buy with my receipt and have them explain why I was charged $10 more than they should have for Blood Diamond. (I never bothered purchasing Rescue Me due to the price)
I have noticed recently that Best Buy is overcharging on a few titles and I would like to know the legality of it.
Title one is the HD-DVD of Blood Diamond, I picked this up last week for $34.99 at BB. I felt this was a little high since it's not a combo disc. And lo and behold the list price of this title is $28.99, a $6.00 difference.
The second title is Rescue Me Season 3 on Blu-Ray, thelist price of this title is $79.99, but my local Best Buy has it listed at $99.99, $20 above the MSRP. I thought it was common practice that an item can be sold at or below the MSRP but not above. Please let me know if there's some action I can take here to ensure that Best Buy is not ripping off their customers.
UPDATE: I checked Best Buy.com and they list their selling price of Blood Diamond HD DVD for $24.99 and Rescue Me Blu Ray for $62.99. I think I'll head over to my local Best Buy with my receipt and have them explain why I was charged $10 more than they should have for Blood Diamond. (I never bothered purchasing Rescue Me due to the price)
they can sell it for what they want, no one is forced to buy..MSRP
S is for suggested.....the final purchase is up to the purchaser..
DG
07-11-07, 10:26 AM
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do it!
Originally Posted by cbtaber
I know that I could find these titles cheaper on-line, but I had $10 in Best Buy reward certificates, so I thought I'd get a decent price regardless. I'm upset because unless I tell Best buy that they over charged me, i wasted that $10 in certificates, which was received after spending $500 plus at their store. I could have gotten Blood Diamond for $14.99 (Bargain!) instead of $24.99 which is what it should have been priced at. If that's the non-sale price on their website, then that should be the price at their stores. Either way, no need to call me lazy, that's a bit harsh.
07-11-07, 11:33 AM
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I know that I could find these titles cheaper on-line, but I had $10 in Best Buy reward certificates, so I thought I'd get a decent price regardless.
07-11-07, 12:21 PM
#25
Originally Posted by thursdaynighter
My Best Buy story...I ordered four on-sale movies for pickup at a Best Buy store 15 miles away (the only store that had all four titles in stock). I got my confirmation that ALL four were ready to pickup and I got down there today and they had two titles only for me. Their inventory showed the other two were in the store but they could not find them. I asked for a rain check to be used at a store closer and they said they can only do it for their store. OK, I'lls till take the rain check. They then informed me that they could ONLY give me a rain check for the NON-sale price! WHAT!!!!?? What is the purpose of a rain check for a regular priced item. Freakin' ridiculous. I then asked to cancel the remainder of the order and they said it was not possible...just try back next week and see if my titles are in.
