I got yelled at by Netflix!
10-27-04, 12:12 PM
#1
Member
Thread Starter
Join Date: Jan 2004
Location: South Jersey
Posts: 65
Likes: 0
Received 0 Likes
on
0 Posts
I got yelled at by Netflix!
I sent them an email to let them know that I lost (but now found) the white sleeve that the DVDs come in. I did as they suggested which is to put a note with the DVD so that they can credit may account. In the email that I got they told me that I should not put more than two DVDS in an envelope when I return then. I do this to 1) save them time when they get them so that they can get my next DVDs out and 2) to save them postage. Well screw them now, I am gonna send them all seperate. :P
10-27-04, 12:22 PM
#5
DVD Talk Special Edition
I frequently put 2 or 3 in one envelope and never had an issue. Was this due to the fact that there were 2 dvds in one envelope, one with sleeve and one without? Maybe this is what confused them.
10-27-04, 12:24 PM
#6
Member
Thread Starter
Join Date: Jan 2004
Location: South Jersey
Posts: 65
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by cliffzig
I frequently put 2 or 3 in one envelope and never had an issue. Was this due to the fact that there were 2 dvds in one envelope, one with sleeve and one without? Maybe this is what confused them.
I frequently put 2 or 3 in one envelope and never had an issue. Was this due to the fact that there were 2 dvds in one envelope, one with sleeve and one without? Maybe this is what confused them.
10-27-04, 12:32 PM
#7
DVD Talk Special Edition
Maybe they are cranky because they have been forced to lower their prices? Maybe the Netflix employees won't be getting their Christmas bonuses this year?
10-27-04, 12:33 PM
#8
DVD Talk Gold Edition
Join Date: Jun 2003
Location: Orange County, CA
Posts: 2,897
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by cliffzig
Maybe they are cranky because they have been forced to lower their prices? Maybe the Netflix employees won't be getting their Christmas bonuses this year?
Maybe they are cranky because they have been forced to lower their prices? Maybe the Netflix employees won't be getting their Christmas bonuses this year?
10-27-04, 12:45 PM
#11
DVD Talk Gold Edition
Join Date: Jun 2003
Location: Orange County, CA
Posts: 2,897
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by MJKTool
"Yelled at"?
"Yelled at"?
10-27-04, 01:55 PM
#18
DVD Talk Hero
Join Date: Aug 1999
Location: Not necessarily Formerly known as Solid Snake
Posts: 29,250
Received 1,243 Likes
on
854 Posts
"Yelled at"?
"TAKE THE LUMP SUM AND STOP SENDING OUR MOVIES BACK THE CHEAP WAY YOU STUPID #$%@ER! Oh yeah, and we got all your base!"
Eh, their customer service went downhill with their IPO.
"TAKE THE LUMP SUM AND STOP SENDING OUR MOVIES BACK THE CHEAP WAY YOU STUPID #$%@ER! Oh yeah, and we got all your base!"
Eh, their customer service went downhill with their IPO.
10-27-04, 05:08 PM
#23
DVD Talk Special Edition
Join Date: Sep 1999
Location: La La Land
Posts: 1,429
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by Galileo01
First of all I am not a dude but a chick
First of all I am not a dude but a chick
Second...I think it's that customer service is a bad word to many companies today. That's what you get when you pay $7/hr. I would think they'd have thanked you...but that's the way the world works. Cheap is the most important thing.
And then we have some people arguing over the use of the word "yelled at". Same kind of people who say "caffinated beverage".
10-27-04, 05:58 PM
#24
DVD Talk Hero
Originally posted by TheV
And then we have some people arguing over the use of the word "yelled at". Same kind of people who say "caffinated beverage".
And then we have some people arguing over the use of the word "yelled at". Same kind of people who say "caffinated beverage".
Don't worry, you didn't just get yelled at.
Back to the dorm.
