Amazon Return
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Amazon Return
Hello. I recieved my Roswell Season 1 today and it was smashed. I called amazon and the guy I could barely understand said to send it back for replacement. Now how should I send it back? It came UPS. Do I have to pay to ship it back? Thanks
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Re: Amazon Return
Originally posted by xfilekr
Hello. I recieved my Roswell Season 1 today and it was smashed. I called amazon and the guy I could barely understand said to send it back for replacement. Now how should I send it back? It came UPS. Do I have to pay to ship it back? Thanks
Hello. I recieved my Roswell Season 1 today and it was smashed. I called amazon and the guy I could barely understand said to send it back for replacement. Now how should I send it back? It came UPS. Do I have to pay to ship it back? Thanks
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Originally posted by xfilekr
found it, thanks. I just have to print out the form and drop it off. I hate returns, lol.
found it, thanks. I just have to print out the form and drop it off. I hate returns, lol.
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lol the set was smashed! I swear its because of whoever shrink wraps the items to that piece of cardboard it was really bent and i can hear multiple pieces of broken plastic and discs rolling around inside.....they should just bubble wrap...
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Originally posted by dick_grayson
you can also have a ups courrier pick it up free of charge. there should be that option out there for you. just make sure the reason is thtat the product is damaged or defective. Otherwise they may try to charge you for the shipping. Bastards!
you can also have a ups courrier pick it up free of charge. there should be that option out there for you. just make sure the reason is thtat the product is damaged or defective. Otherwise they may try to charge you for the shipping. Bastards!
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I received my copy of Roswell Season One on this past Friday. It was totally smashed all to hell, the outer packaging, spines of ALL slimcases inside...it was awful. I phoned their CS, got a foreign person so i hung up and called back until i got someone i could understand, LOL. He was very apologetic, ordered a replacement and gave me a url to print a return label. Hopefully my replacement will be here Tuesday.
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Amazon outsourced most of their customer service overseas (either Philippines or India). That's why most people are experiencing "communication" with the other end.
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Originally posted by wolverine1028
Amazon outsourced most of their customer service overseas
Amazon outsourced most of their customer service overseas
I do have a news flash, when you get someone on the phone with an accent, they are not always in another country.