Best Buy Reward Zone will change to $5 GC for every *$150* spent on Oct 3 2004
#76
DVD Talk God
Originally posted by Rockmjd23
i dont recall defending them regarding this situation. read more carefully.
i dont recall defending them regarding this situation. read more carefully.
#77
DVD Talk God
Originally posted by Rockmjd23
well im glad people like to take out their frustrations in the right place...keep it comin'
well im glad people like to take out their frustrations in the right place...keep it comin'
#78
DVD Talk God
Originally posted by Rockmjd23
Sure i'll just call the ceo and tell them some people on dvdtalk dont like his policies. I'm sure he'll change everything then.
Sure i'll just call the ceo and tell them some people on dvdtalk dont like his policies. I'm sure he'll change everything then.
#79
DVD Talk Ultimate Edition
I'm really POed at Best Buy right now with the whole rewards program. they have my account combined with some other guy with the same name. I spend the $ and he is recieving my certs. I have called them 2 times about this already and my info was supposed to be changed by now but the 1st person I spoke with apparently did nothing. so the 2nd person typed in my info but stated it won't change for atleast 10 days. plus, if I want my certs(15.00 so far) I'll have to call back to see if they have been used at the end of next week. this is not looking good since it appears I have another batch of certs about to go out. if they have been used I may be SOL. they said they could as a one time courtesy replace them. good thing I paid 10.00 for this headache.
#82
DVD Talk God
Originally posted by Rockmjd23
ok, realistically, what could i do?
ok, realistically, what could i do?
#83
DVD Talk Legend
Originally posted by fujishig
It is unfortunate that they decided to change the rules so soon after many renewed
It is unfortunate that they decided to change the rules so soon after many renewed
#84
Senior Member
Join Date: Dec 1999
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Has anyone figured out that it is not 3 1/3% discount (down from 4%).
If you add in the $10 to start the RZ program, you will need to spend $160 to get your first $5 credit--a 3.1% rebate.
Sounds like a great program to me!
If you add in the $10 to start the RZ program, you will need to spend $160 to get your first $5 credit--a 3.1% rebate.
Sounds like a great program to me!
#85
DVD Talk Hall of Fame
I just got the letter, and it's even worse when reading it in print : (
The sheer amount of doublespeak that's in it...I hope their RZ membership rolls drop like a rock.
The sheer amount of doublespeak that's in it...I hope their RZ membership rolls drop like a rock.
#86
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Join Date: Dec 1999
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I just wrote a "snail mail" letter to BB to try to get their attention.
I like most of you, took BB to task over their changes in the RZ program.
I wanted to know how their member feedback came to the conclusion that higher purchases were required to get the same rewards: "Are you actually suggesting that members would prefer to spend more to obtain the same certificate."
I can't image them sending me an answer that would make any sense. I even asked for a refund of my $10 renewal.
Best Buy corporate needs to hear that there are a lot of unhappy campers out here and not believe in their own doublespeak!
I like most of you, took BB to task over their changes in the RZ program.
I wanted to know how their member feedback came to the conclusion that higher purchases were required to get the same rewards: "Are you actually suggesting that members would prefer to spend more to obtain the same certificate."
I can't image them sending me an answer that would make any sense. I even asked for a refund of my $10 renewal.
Best Buy corporate needs to hear that there are a lot of unhappy campers out here and not believe in their own doublespeak!
#87
DVD Talk Ultimate Edition
Join Date: Jun 2001
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Originally posted by goblin23
In addition to the new point requirement, it also said that you will not get points for the amount of any rebate for items that have currently available rebates.
So if you buy a hard drive for $89.99 that has a $40 rebate, you will only get points for $49.99.
In addition to the new point requirement, it also said that you will not get points for the amount of any rebate for items that have currently available rebates.
So if you buy a hard drive for $89.99 that has a $40 rebate, you will only get points for $49.99.
#88
DVD Talk Hall of Fame
Originally posted by D-Ball
I think this change is worse than the $150 requirement. I renewed my membership at the end of August, but I will try to get a refund for it now considering the policy changes.
I think this change is worse than the $150 requirement. I renewed my membership at the end of August, but I will try to get a refund for it now considering the policy changes.