Question with Bestbuy.com preorder and Best Buy Reward Zone....
11-03-03, 06:12 PM
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Question with Bestbuy.com preorder and Best Buy Reward Zone....
Two seperate questions:
1) Pre-ordered Finding Nemo from BestBuy.com with that big $5 off deal for signing in a couple weeks ago. With the $19.99 price then it turned out to be $16 or so with tax.
So BestBuy is selling Nemo tomorrow for $15.99....I assumed when they changed this price I'd get credited $4 ($19.99-$15.99) but I didn't. Called Customer Service and they said they couldn't credit me on that price and I was lucky to get it with the $5 off in the first place? Is this BS? I mean it's only $4, but I have a feeling I can get it down to this price.
My CC has been charged and the DVD was shipped out, but I'm sure they can still credit me $4....
2) Number 2...easy one probably. I got a Reward Zone $5 thing in the mail...so essentially when I use this $5 off my order (and when they scan my card) I am getting $10 worth of money on my reward zone account and NOT $15 (which it would've been without the $5 off)?
If so, BB is very very sneaky
1) Pre-ordered Finding Nemo from BestBuy.com with that big $5 off deal for signing in a couple weeks ago. With the $19.99 price then it turned out to be $16 or so with tax.
So BestBuy is selling Nemo tomorrow for $15.99....I assumed when they changed this price I'd get credited $4 ($19.99-$15.99) but I didn't. Called Customer Service and they said they couldn't credit me on that price and I was lucky to get it with the $5 off in the first place? Is this BS? I mean it's only $4, but I have a feeling I can get it down to this price.
My CC has been charged and the DVD was shipped out, but I'm sure they can still credit me $4....
2) Number 2...easy one probably. I got a Reward Zone $5 thing in the mail...so essentially when I use this $5 off my order (and when they scan my card) I am getting $10 worth of money on my reward zone account and NOT $15 (which it would've been without the $5 off)?
If so, BB is very very sneaky
11-04-03, 10:30 PM
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I also pre-ordered. Unfortunately, after a lengthy discussion with their so called customer service, it does say on the website that they do not price match, even their own site. If I had done a pick up instead of delivery, I would have been able to price match.
What a stupid policy! There is no incentive to pre-order from them. Amazon allows you to get their lower price. I don't know who the genius was who decided this.
BTW, I plan to return the disk when I receive it and lose the $5. I went today and pricematched at the B&M with Circuit City. I tried to use the Coming Attractions 10% off Disney coupon, but since the sale price is "a special offer", the coupon doesn't apply.
What BS.
What a stupid policy! There is no incentive to pre-order from them. Amazon allows you to get their lower price. I don't know who the genius was who decided this.
BTW, I plan to return the disk when I receive it and lose the $5. I went today and pricematched at the B&M with Circuit City. I tried to use the Coming Attractions 10% off Disney coupon, but since the sale price is "a special offer", the coupon doesn't apply.
What BS.
11-11-03, 02:10 PM
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I thought BB had the policy that if you pre-order an item and it is lower on release day, the price will be adjusted? Maybe because you used a coupon?
Anyways, BB is horrible, because you can't use Reward Zone points on online purchases and they don't match their own website. Futurama was $29.99 on the website and $33.99 in-store, and I tried to match and they said they can't. They said to buy it online, then I said I can't use my reward zone card, and they said so...
Anyways, BB is horrible, because you can't use Reward Zone points on online purchases and they don't match their own website. Futurama was $29.99 on the website and $33.99 in-store, and I tried to match and they said they can't. They said to buy it online, then I said I can't use my reward zone card, and they said so...
