Question for Best Buy employees..please come inside.
#1
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Question for Best Buy employees..please come inside.
Okay I have a quick question on returns at Best Buy. I recently returned 3 DVDs that I got for Christmas and got store credit because they were gifts. I've also returned 2 DVDs about six months ago without a receipt. I'm not trying to scam Best Buy or anything but my question is serious. They always ask for my Driver's License and plug my numbers in. At what point is there a red flag for returns? Not just DVDs, but anything? I don't always save my receipt and I want to know if I'm being track or if someday there is a possible red flag or black listing from returns. If anyone, preferrably a Best Buy employee or someone with experience and answer this question, that would rock. Thanks everyone.
#2
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I don't know about Best Buy, but I know Wal-Mart has a limit. The last time I tried to return something they typed in my DL and told me "no, you've returned too many without a reciept". I did it to myself, the Wal-Mart is so easy to make returns to I stopped even bothering to look for the reciepts. I wonder how long that stays on my "record"?
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I'm wondering the same thing since Wal-Mart takes everything back. I usually have my receipt for them. I double enrolled in CH so I wanted to get rid of the duplicates. I'm just wondering how Wal-Mart, Best Buy, etc. track it and when they will cut you off. I wonder if your wal-mart black listing is for your store only or every wal-mart?
#5
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For Bestbuy:
There is a thread already in store forum about this ... you can return things without a receipt on 3 occasions within a year. They will not allow you to return anything on the 4th trip. Apparently there is no $$ limit associated with it, merely the # of incidents.
There is a thread already in store forum about this ... you can return things without a receipt on 3 occasions within a year. They will not allow you to return anything on the 4th trip. Apparently there is no $$ limit associated with it, merely the # of incidents.
Last edited by BigPete; 12-30-02 at 11:47 AM.
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Originally posted by danicus007
I wonder if your wal-mart black listing is for your store only or every wal-mart?
I wonder if your wal-mart black listing is for your store only or every wal-mart?
#9
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Originally posted by danicus007
I double enrolled in CH so I wanted to get rid of the duplicates.
I double enrolled in CH so I wanted to get rid of the duplicates.
Ex-Ronin Vice President,
K
#10
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I won't take any personal offense Cornelius...it would be far too much trouble to send them all back to CH. Everyone knows the kinds of hassle and time it can take things to get resolved through Columbia House. If they made it easy to do, I wouldn't have a problem doing that. I should have known better than to double enroll, especially the way CH has been running the last month.
I 100% understand where you're coming from and agree with you. I'm no saint either, but it's good to know the new return policies. I once bought a DVD player from bestbuy.com in October and returned in in January towards another player and they were fine by that. I think the Best Buy in my town is pretty good about returns and such.
I 100% understand where you're coming from and agree with you. I'm no saint either, but it's good to know the new return policies. I once bought a DVD player from bestbuy.com in October and returned in in January towards another player and they were fine by that. I think the Best Buy in my town is pretty good about returns and such.
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You think the CH DVD club is bad, boy, don't ever sign up for their Video Library. I called to try and return a DVD they sent that I already had (Scream), having forgotten to cancel, and I was literally on hold for an hour or more. Finally, I used my regular DVD club account number (using the Wolf Huskey Phone-Bypass), got a rep in 10 seconds and explained about also being part of the Video Library and wanting to return the DVD. She was nice and said she'd mail me a label and cancel my membership. It's funny how badly they treat the Video Library crew (this wasn't the first time). "Oh, we'll get to you when we're done with the DVD Club members actually placing orders and giving us their hard-earned money, and maybe after we finish eating our pre-lunch snack, and then our lunch, and then our post-lunch snack, and maybe take read this article on Business Ethics, oh, and take in a Broadway show......" I know it's a business, but every good business should have good customer service and decent priorities, to say the least. Oh, well. That's how the game is played, I guess.
K
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Here is another stupid question from yours truely...
What happens if you don't have a driver's license?? (i.e. what if you are not 16 and want to return something...do they just deny you??)
What happens if you don't have a driver's license?? (i.e. what if you are not 16 and want to return something...do they just deny you??)
#14
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Originally posted by Cheddarmuff
Here is another stupid question from yours truely...
What happens if you don't have a driver's license?? (i.e. what if you are not 16 and want to return something...do they just deny you??)
Here is another stupid question from yours truely...
What happens if you don't have a driver's license?? (i.e. what if you are not 16 and want to return something...do they just deny you??)
school id's are not state or federal government issued id's so I doubt they would use them.