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Store Forum Share Your Shopping Experiences at Stores both Online and Off.

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Old 05-17-01, 03:22 PM   #1
Dexter
Banned
 
Join Date: Apr 2001
Location: Planet Earth
Posts: 89
I've recieved a cheque from express.com for my last order which I did'nt recieve so what's going on with express are they gonna close or what ?
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Old 05-17-01, 03:26 PM   #2
Heat
DVD Talk Legend
 
Join Date: Dec 2000
Location: Central Illinois
Posts: 16,470
I suppose that they just couldn't get the item you ordered, so refunded your money. Cash it quickly.
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Old 05-18-01, 10:46 AM   #3
AndyCapps
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Join Date: Nov 1999
Posts: 8,205
I had ordered The Rock Criterion back near the end of February using a $25 gift certificate. My order was lost when the upgraded the system, and of course my gift certificate code no longer worked. Last weekend they emailed me to let me know that there was a $25 credit in my account because of the cancelled order. So I was able to place an order for an in stock item, and it has already shipped. I for one hope they can get back on their feet.
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Old 05-20-01, 06:39 PM   #4
Fhrx
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Join Date: Jul 2000
Location: Sydney, Australia (The other side of the planet).
Posts: 11,633
What is sending them under? Bad management, bad rep or what?
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Still Jack's downunder Moonshine distributer!
John 3:16
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Old 05-21-01, 12:20 AM   #5
dvde
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Join Date: Jan 2001
Location: Newport Beach, CA
Posts: 452
Quote:
Originally posted by Fhrx
What is sending them under? Bad management, bad rep or what?
Well nobody will last long if they were/are selling titles for 35-50% off retail, when they're buying them at 32-35% off retail.
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Old 05-21-01, 05:53 PM   #6
Jazzy Hunter
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Join Date: Oct 1999
Location: New York City
Posts: 216
At express.com's DVD store, it says: The World's #1 DVD Superstore!*

Then look for the footnote for that * : Ranked #1 Online Movie Store by Forrester PowerRankings November 2000.

It's funny but bitter and pathetic.

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