CDWOW: The Return - Discounts, Vouchers, Bargains, & Discussion
10-16-07, 12:36 PM
#76
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In case anyone is interested:
the price of Superman 4 disc set r3 is 6.95 through the link
cars r3 is 6.95 through the link
House of Wax 2005 r3 is 2.99 through the link
the price of Superman 4 disc set r3 is 6.95 through the link
cars r3 is 6.95 through the link
House of Wax 2005 r3 is 2.99 through the link
10-19-07, 02:20 PM
#77
DVD Talk Special Edition
Placed an order for 2 items on 10/03, Doctor Who: Robot and the 4-disc R2 Superman set. The Superman set shipped on the 8th and arrived a few days later. Still "pending dispatch" on the other item, however. 
10-19-07, 02:40 PM
#78
DVD Talk Legend
Originally Posted by Brent L
Did you send them an email through the site using the form? I first emailed them about the Scanners DVD using that method, and as expected, they told me exactly what they told you. From my experience, 9 out of 10 times when you contact CDWOW using the actual form on the site, they'll respond in a manner which will not make you happy - I take it that they just respond to inquiries made through the site with form letters, just to save time.
In order to really get help, you need to personally email one of the people that work there, such as Kevin that's been posting in this thread. It's been that way for me almost since I first started buying at CDWOW, and that's been years ago.
Try one of the following:
[email protected]
[email protected]
[email protected]
EDIT:
For what it's worth, Kim is the CDWOW CSR that told me to keep or destroy the DVD and that they would send me e-vouchers to make up for the problem, and Samantha is the CDWOW CSR that actually emailed the e-vouchers to me. Both of the emails came from [email protected] as well. I'm not sure if those bits of info helps you guys, but there you go.
In order to really get help, you need to personally email one of the people that work there, such as Kevin that's been posting in this thread. It's been that way for me almost since I first started buying at CDWOW, and that's been years ago.
Try one of the following:
[email protected]
[email protected]
[email protected]
EDIT:
For what it's worth, Kim is the CDWOW CSR that told me to keep or destroy the DVD and that they would send me e-vouchers to make up for the problem, and Samantha is the CDWOW CSR that actually emailed the e-vouchers to me. Both of the emails came from [email protected] as well. I'm not sure if those bits of info helps you guys, but there you go.
I realize the option of refunding and telling a customer to keep (or discard) an incorrect item doesn't seem like the most obvious solution, but when you see the price of postage to return it is almost double their cost for the item, it's the only reasonable solution.
Now, I just hope the other two items that have been pending dispatch for a few weeks or so, actually ship.
10-21-07, 08:33 PM
#79
Senior Member
how on earth did you guys with the 'wrong' scanners problem get away with it? it clearly states that the dvd is the 2.0 version - only dts version listed is in the trilogy.
imo that's some pretty bad whinging, and looks like cd-wow have put in some good measures to stop abuse of the system
imo that's some pretty bad whinging, and looks like cd-wow have put in some good measures to stop abuse of the system
10-21-07, 09:15 PM
#81
DVD Talk Legend
Originally Posted by steelpotato
how on earth did you guys with the 'wrong' scanners problem get away with it? it clearly states that the dvd is the 2.0 version - only dts version listed is in the trilogy.
imo that's some pretty bad whinging, and looks like cd-wow have put in some good measures to stop abuse of the system
imo that's some pretty bad whinging, and looks like cd-wow have put in some good measures to stop abuse of the system
Also, a read of some of the other comments would have shown you that they had advertised the other version.
Abuse of the system? It would have cost them more for me to return the dvd. Where is the abuse?
10-22-07, 03:44 PM
#82
Senior Member
well, i guess that shows they are kind of getting there act together, as no, i wouldn't have expected it changed that quickly from the time of the problems - i haven't been on there since, and just looked up scanners.
wasn't meaning to be rude to anyone with the problem, for that price i'd get it for the dts upgrade myself (i am also a big fan of the film)
wasn't meaning to be rude to anyone with the problem, for that price i'd get it for the dts upgrade myself (i am also a big fan of the film)
10-23-07, 08:05 AM
#83
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My experience was very mixed:
Received The Company of Wolves and The Last Emperor.
Received the wrong Scanners twice.
They canceled and credited me for Manhunter and A Few Good Men.
Received The Company of Wolves and The Last Emperor.
Received the wrong Scanners twice.
They canceled and credited me for Manhunter and A Few Good Men.
10-23-07, 12:44 PM
#84
DVD Talk Special Edition
Same here. I ordered two DVDs. One of them shipped about a week after I placed my order. The other has been "pending dispatch" for almost three weeks now, and today I got a refund notification from WorldPay this morning. I've heard nothing from CD-WOW itself, however.
10-23-07, 11:46 PM
#86
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Originally Posted by bdots48
My experience was very mixed:
Received The Company of Wolves and The Last Emperor.
Received the wrong Scanners twice.
They canceled and credited me for Manhunter and A Few Good Men.
Received The Company of Wolves and The Last Emperor.
Received the wrong Scanners twice.
They canceled and credited me for Manhunter and A Few Good Men.
10-24-07, 02:28 PM
#87
DVD Talk Special Edition
Originally Posted by cine
Cancellation notification emails sometimes end up in spam/junk mailboxes.
10-25-07, 07:50 AM
#88
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Originally Posted by DVDude!
Did you get the steelbook for The Company of Wolves? It's advertised on the site as the steelbook, but I received the Amaray...
10-30-07, 05:51 AM
#89
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I ordered "Hustle & Flow" Region 2 from cdwow and just got it, but I'm wondering where this particular DVD came from. It doesn't say "made in..." anywhere. Everything on the packaging is in English.
No UK ratings logos, and the one hint I guess, is the DVD has English 5.1 and Hungarian 5.1 (of all things).
No UK ratings logos, and the one hint I guess, is the DVD has English 5.1 and Hungarian 5.1 (of all things).
10-30-07, 09:48 AM
#90
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Originally Posted by manicsounds
I ordered "Hustle & Flow" Region 2 from cdwow and just got it, but I'm wondering where this particular DVD came from. It doesn't say "made in..." anywhere. Everything on the packaging is in English.
No UK ratings logos, and the one hint I guess, is the DVD has English 5.1 and Hungarian 5.1 (of all things).
No UK ratings logos, and the one hint I guess, is the DVD has English 5.1 and Hungarian 5.1 (of all things).
10-31-07, 10:54 AM
#91
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Originally Posted by Ambassador
Any word on whether or not the new management will return to offering BFI titles or older MoC releases?
Sorry for the delay but only just got this info for you. I've added a new section for BFI titles;
http://www.cd-wow.us/product_list_2.php?dvd_list=400 - there are 25 titles there right now and we'll try to add to it over time.
We're also waiting on supplies of MoC titles, and they'll be available on http://www.cd-wow.us/product_list_2.php?dvd_list=550.
I'll let you know when it's updated.
I'll set up a Collector's Corner on the homepage as soon as we get the other catalogs from our suppliers so all these collections will be easily found.
Hope that helps!
10-31-07, 01:01 PM
#92
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DVD Sale on CD WOW
Originally Posted by Brent L
Kevin, how about some new titles for the "Bargain Basement"? 
I'm finally able to update the Bargain Basement. Check it out next week when the sale is over.
Speaking of which, there's a sale running on the US site right now which you might be interested in. My advice is to check out the US blog and click through to the sale using those links...
http://cdwowus.typepad.com/blog/2007...-sale-ext.html
We've added some great deals to the Sale page itself... but you'll find some nice deals on ALL titles through that link.
Enjoy!
10-31-07, 03:15 PM
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Originally Posted by koloughlin
Hi Ambassador,
Sorry for the delay but only just got this info for you. I've added a new section for BFI titles;
http://www.cd-wow.us/product_list_2.php?dvd_list=400 - there are 25 titles there right now and we'll try to add to it over time.
We're also waiting on supplies of MoC titles, and they'll be available on http://www.cd-wow.us/product_list_2.php?dvd_list=550.
I'll let you know when it's updated.
I'll set up a Collector's Corner on the homepage as soon as we get the other catalogs from our suppliers so all these collections will be easily found.
Hope that helps!
Sorry for the delay but only just got this info for you. I've added a new section for BFI titles;
http://www.cd-wow.us/product_list_2.php?dvd_list=400 - there are 25 titles there right now and we'll try to add to it over time.
We're also waiting on supplies of MoC titles, and they'll be available on http://www.cd-wow.us/product_list_2.php?dvd_list=550.
I'll let you know when it's updated.
I'll set up a Collector's Corner on the homepage as soon as we get the other catalogs from our suppliers so all these collections will be easily found.
Hope that helps!
Folks, some of these BFI titles are outstanding, and I hope we'll show Kevin and the rest of CD-Wow that there's a U.S. market for these DVDs. In particular, I highly recommend Edge of the World, Master of the House, and (if you don't want to go for Criterion's Cocteau boxset) Orphee.
10-31-07, 07:17 PM
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Originally Posted by koloughlin
...
I'll set up a Collector's Corner on the homepage as soon as we get the other catalogs from our suppliers so all these collections will be easily found.
I'll set up a Collector's Corner on the homepage as soon as we get the other catalogs from our suppliers so all these collections will be easily found.
That would be a great feature!
Any chance CDWow will stock the upcoming R2 France edition of La Reine Margot?
11-01-07, 04:48 AM
#98
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Originally Posted by koloughlin
Hi Ambassador,
Sorry for the delay but only just got this info for you. I've added a new section for BFI titles;
http://www.cd-wow.us/product_list_2.php?dvd_list=400 - there are 25 titles there right now and we'll try to add to it over time.
We're also waiting on supplies of MoC titles, and they'll be available on http://www.cd-wow.us/product_list_2.php?dvd_list=550.
I'll let you know when it's updated.
I'll set up a Collector's Corner on the homepage as soon as we get the other catalogs from our suppliers so all these collections will be easily found.
Hope that helps!
Sorry for the delay but only just got this info for you. I've added a new section for BFI titles;
http://www.cd-wow.us/product_list_2.php?dvd_list=400 - there are 25 titles there right now and we'll try to add to it over time.
We're also waiting on supplies of MoC titles, and they'll be available on http://www.cd-wow.us/product_list_2.php?dvd_list=550.
I'll let you know when it's updated.
I'll set up a Collector's Corner on the homepage as soon as we get the other catalogs from our suppliers so all these collections will be easily found.
Hope that helps!
Also, it would be great to see some Artificial Eye stuff on the site. That Eric Rohmer: Early Works set looks really interesting.
11-01-07, 09:47 AM
#100
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Like an idiot, I finally bit the bullet on The Innocents and got a copy off ebay just last week -- for a lot more than CDWOW is now selling it for.
Ah well. At least I'm hoping some of the sting of that transaction will be relieved by CDWOW soon stocking some of those other coveted BFI discs, like the Svankmajer and Painleve sets.
Ah well. At least I'm hoping some of the sting of that transaction will be relieved by CDWOW soon stocking some of those other coveted BFI discs, like the Svankmajer and Painleve sets.