I received this email from Van Leest on the 5th:
the e-mail you received, was automatically generated by the computer in our
warehouse when your order and the payment were accepted. But apparently no
one in the warehouse notified you of the fact that the article got lost,
before it could be shipped. I have shipped another copy of your dvd to you
around september 2nd, so I expect your package to arrive at your place in
just a couple of days. We are sorry for any inconvenience this delay may
have caused you!
Still no DVD, maybe Monday the mailbox will be fruitful!!