Disney Movie Rewards - What did YOU get?
#2601
DVD Talk Legend
Re: Disney Movie Rewards - What did YOU get?
You got hit by a form response from first-level customer service. I'm not even sure why companies allow customer service through email, because it's almost always handled by temp workers or outsourced employees that don't solve a single problem. I found to get anything done at DMR, you need to call the phone number. Those reps have more power to solve problems.
#2602
DVD Talk God
Re: Disney Movie Rewards - What did YOU get?
Odd. I just got hit with a $3.95 charge on my account from them. Only thing I ordered in the past w/ that amount was the free movie. That amount was the shipping charge. But this was back in March when I ordered it. I remember seeing an authorization for that charge in the past for it, but I guess I never got charged. I'm assuming that is what the charge is. Sort of shady to wait nearly 3 months and then realize I should've been charged.
#2603
DVD Talk Hero
Re: Disney Movie Rewards - What did YOU get?
Odd. I just got hit with a $3.95 charge on my account from them. Only thing I ordered in the past w/ that amount was the free movie. That amount was the shipping charge. But this was back in March when I ordered it. I remember seeing an authorization for that charge in the past for it, but I guess I never got charged. I'm assuming that is what the charge is. Sort of shady to wait nearly 3 months and then realize I should've been charged.
For people unaware, Disney outsourced this program to another promotions company. It's a standard practice in the industry but Disney bears full responsibility.
#2606
Member
Re: Disney Movie Rewards - What did YOU get?
Maybe this is well known, but I missed yesterday's clue-- and it still worked today.
Just sayin'-- in case you're like me and can't remember to log in every day...
Edit: speaking of forgetting--> just wanted to say thanks to everyone for posting the codes.
Just sayin'-- in case you're like me and can't remember to log in every day...
Edit: speaking of forgetting--> just wanted to say thanks to everyone for posting the codes.
#2607
DVD Talk Legend
Re: Disney Movie Rewards - What did YOU get?
That may be the case, but it's not supposed to work. The fine print says each code will expire at 8:59 a.m. PDT the next day with the next code active revealed the next minute. Of course, it never hurts to try.
#2608
DVD Talk Platinum Edition
Re: Disney Movie Rewards - What did YOU get?
June 11 CTS11D
#2610
DVD Talk God
Re: Disney Movie Rewards - What did YOU get?
That authorization that was there a few days ago fell off my account. Wonky
#2612
DVD Talk Platinum Edition
Re: Disney Movie Rewards - What did YOU get?
June 12 CTSLZY
#2613
DVD Talk Platinum Edition
Re: Disney Movie Rewards - What did YOU get?
June 13-15 CTSWIN
#2614
DVD Talk God
Re: Disney Movie Rewards - What did YOU get?
that authorization for the $3.95, that appeared, disappeared has now reappeared as a charge. i know it is for the march thing i ordered, but to get charged months later is shady as shit.
#2615
DVD Talk Platinum Edition
Re: Disney Movie Rewards - What did YOU get?
June 16 CTSGR8
#2617
DVD Talk Gold Edition
Re: Disney Movie Rewards - What did YOU get?
Received my Seven Dwarfs Mine Train pin today. Although I am not a collector of these, it does look pretty nice.
#2619
DVD Talk Hall of Fame
Join Date: Dec 1999
Location: Formerly known as (ahem) "LASERMOVIES"/California
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Re: Disney Movie Rewards - What did YOU get?