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Why won't Cust Service respond??????

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Why won't Cust Service respond??????

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Old 03-15-02, 01:50 PM
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Why won't Cust Service respond??????

I placed my order in January for the 40 DVD's and the DVD player and magazine. I have requested an update on the status of the order 3 Times. Customer service just ignores.
Was this a rip off or a real deal????? Do I have to get the FTC to investigate the site???
I am not a trublemaker, I just want answers, just like anyone else that spent $100 and gets nothing in return.

RickB
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Old 03-15-02, 02:14 PM
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It might help to define which site you are referring to. I assume from the content of your post that you are referring to Total Movie. Have you reviewed the threads in the Store Forum about Total Movie? There is a contact there that I would suggest you try, not just customer service.

This forum is for feedback about DVDtalk's forums. I suggest you read (if you have not) this thread:
http://www.dvdtalk.com/forum/showthr...hreadid=175320

and you might consider contacting Mike from Total Movie.

Hope this helps.

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