Defective Beatles Anthology Disc - Where to Return?

cxp36 · 11-06-04, 12:50 PM

Disc 8 in my copy of the Beatles Anthology is defective - it freezes up and will not play past a certain point. I originally bought the set from Deep Discount DVD, but they won't do an exchange on any order more than 30 days old.

That means I will have to seek a replacement disc from the manufacturer (Apple?). I can't find any contact info at Beatles.com. Does anyone know who I can contact about getting a replacement disc?

KTIK · 11-06-04, 09:23 PM

Disc eight of a five disc set?

Gerry P. · 11-06-04, 09:33 PM

I have Paul McCartney's home number, but he'd probably revoke my "fifth Beatle" status if I gave it out.

Here's an address from the box set, but I have no idea if it's the right one:

Capitol Records, Inc.
1750 N. Vine Street
Hollywood, California 90028

Here's the Capitol Records contact page

cxp36 · 11-07-04, 12:28 AM

KTIK: I meant _episode_ 8, obviously.

Gerry P.: Thanks for the lead. I'll start there and see what they say.

Buttmunker · 07-14-07, 09:45 PM

On my Anthology, the Special Features disc is defective - the video for Real Love has no audio.

The Valeyard · 07-14-07, 11:19 PM

Let us know if that address works out for you. I actually need to get a replacement box for my Anthology. It got crushed during a move a few years back and has been fixed using sturdy tape. I've always wanted to find out if I could buy a new box to put the DVDs in.

11-06-04, 12:50 PM	#1
cxp36 Cool New Member Join Date: May 2002 Posts: 23	Defective Beatles Anthology Disc - Where to Return? Disc 8 in my copy of the Beatles Anthology is defective - it freezes up and will not play past a certain point. I originally bought the set from Deep Discount DVD, but they won't do an exchange on any order more than 30 days old. That means I will have to seek a replacement disc from the manufacturer (Apple?). I can't find any contact info at Beatles.com. Does anyone know who I can contact about getting a replacement disc?

07-14-07, 09:45 PM	#5
Buttmunker DVD Talk Limited Edition Join Date: Sep 2002 Location: New York Posts: 6,265	On my Anthology, the Special Features disc is defective - the video for Real Love has no audio. __________________ I'm-a one, I'm-a one, the one they call Buttmunker.

07-14-07, 11:19 PM	#6
The Valeyard DVD Talk Limited Edition Join Date: Sep 1999 Location: California Posts: 7,322	Let us know if that address works out for you. I actually need to get a replacement box for my Anthology. It got crushed during a move a few years back and has been fixed using sturdy tape. I've always wanted to find out if I could buy a new box to put the DVDs in. __________________ You must watch my Short film Punching Hitler! "Well time travel's confusing. I remember tomorrow like it was yesterday."

11-06-04, 09:23 PM	#2
KTIK Senior Member Join Date: Jul 2003 Location: Boston Posts: 677	Disc eight of a five disc set?

11-06-04, 09:33 PM	#3
Gerry P. DVD Talk Special Edition Join Date: Nov 2002 Posts: 1,466	I have Paul McCartney's home number, but he'd probably revoke my "fifth Beatle" status if I gave it out. Here's an address from the box set, but I have no idea if it's the right one: Capitol Records, Inc. 1750 N. Vine Street Hollywood, California 90028 Here's the Capitol Records contact page

11-07-04, 12:28 AM	#4
cxp36 Cool New Member Join Date: May 2002 Posts: 23	KTIK: I meant _episode_ 8, obviously. Gerry P.: Thanks for the lead. I'll start there and see what they say.