Replacement case (original) for E.T.?

BDub · 01-07-05, 12:36 PM

Is there any way I could get a replacement case for my copy of E.T. CE (short of buying a new copy)?
My kid easily ripped that cardboard in half.
Thanks.

eau · 01-07-05, 03:39 PM

You can try to contact Universal about this, but don't put your hope high though.

universalstudios&dreamworks@leemarketing.com

BDub · 01-08-05, 07:15 PM

Thanks. Will give it a shot.

BDub · 01-11-05, 10:01 AM

Got this response today:

Quote:

Thank you for contacting us.

To receive a replacement, please send the damaged item and a copy of
this correspondence to this address:

Universal Studios Home Entertainment Consumer Relations
P. O. Box 224468
Dallas, TX 75222

Please include:

1. A copy of your receipt.
2 Your UPS shipping address (U.S. and U.S. Territories.) OR:
3. Mailing address (APO/FPO addresses only.)
4. Daytime phone number.

Send only the item(s)to be replaced, and allow 4-6 weeks to receive
your replacement.

We appreciate your patronage and hope that you continue to enjoy this
and other Universal releases.

Sincerely,

Universal Studios Home Entertainment

Thanks, eau!

Michael Corvin · 01-11-05, 10:16 AM

what do they need a receipt for if you are sending them the case? It is obvious you own it.

reverie · 01-11-05, 11:58 AM

It kind of sounds like a generic form letter..

01-07-05, 12:36 PM	#1
BDub Member Join Date: Nov 2001 Posts: 70	Replacement case (original) for E.T.? Is there any way I could get a replacement case for my copy of E.T. CE (short of buying a new copy)? My kid easily ripped that cardboard in half. Thanks.

01-11-05, 10:16 AM	#5
Michael Corvin DVD Talk Hero Join Date: May 1999 Location: Louisville, KY Posts: 45,139	what do they need a receipt for if you are sending them the case? It is obvious you own it. __________________ XBOXLive FU Hackers! Now Playing Borderlands 2 Recently Finished Halo 4

01-11-05, 11:58 AM	#6
reverie DVD Talk Gold Edition Join Date: Jul 2003 Location: Michigan Posts: 2,429	It kind of sounds like a generic form letter.. __________________ "I'm thinking we'll rise again." -Malcolm Reynolds SERENITY You Can't Stop The Signal

01-07-05, 03:39 PM	#2
eau DVD Talk Hall of Fame Join Date: May 2000 Posts: 9,379	You can try to contact Universal about this, but don't put your hope high though. universalstudios&dreamworks@leemarketing.com

01-08-05, 07:15 PM	#3
BDub Member Join Date: Nov 2001 Posts: 70	Thanks. Will give it a shot.