Universal never sent me my BTTF replacements... it's been 5 months

ADebar · 07-25-03, 04:23 PM

I originally bought the Canadian version of BTTF from Amazon.ca. I sent the discs in to the US Universal just like everyone else.

Well it's been 5 months now and still no replacement discs. I called them today and got some loser who barely spoke English. He gave me some bogus email address on a leemarketing.com domain. I have no idea what lee marketing does for Universal.

Should I try to call Universal back on Monday?

Please advise me.

Thanks.

Static Cling · 07-25-03, 04:30 PM

If you have no idea what it does, how sure can you be that it's bogus?

elise · 07-25-03, 04:36 PM

Lee Marketing appears to be an outsorced mail operations cooperation. In other words, Universal apparently hired them to take care of the replacement discs. I don't see what would make you jump to the conclusion that it's, as you say, "bogus." It's a perfectly legitimate and common thing to do. Do you think the executives at Universal are stuffing discs into envelopes themselves? I think Ron Meyer has better things to do.

eau · 07-25-03, 05:15 PM

Here is the 'bogus' contact info that they give out to everyone:

universalstudios&dreamworks@leemarketing.com

972-293-5903

ADebar · 07-28-03, 10:20 AM

i wish they would have given me that phone number when i first called. thanks for posting it. i called and they are now sending my discs. well at least i hope they are....

07-25-03, 04:23 PM	#1
ADebar Member Join Date: Aug 2001 Posts: 154	Universal never sent me my BTTF replacements... it's been 5 months I originally bought the Canadian version of BTTF from Amazon.ca. I sent the discs in to the US Universal just like everyone else. Well it's been 5 months now and still no replacement discs. I called them today and got some loser who barely spoke English. He gave me some bogus email address on a leemarketing.com domain. I have no idea what lee marketing does for Universal. Should I try to call Universal back on Monday? Please advise me. Thanks. __________________ My DVDs - DVD Profiler

07-25-03, 04:30 PM	#2
Static Cling Admin Emeritus Join Date: Jan 2001 Location: Texas, our Texas! All hail the mighty state! Posts: 12,839	If you have no idea what it does, how sure can you be that it's bogus? __________________ Mike's Collection They stompled all over me. - Thunderball Hippies take things from all cultures and make it suck. - kvrdave

07-28-03, 10:20 AM	#5
ADebar Member Join Date: Aug 2001 Posts: 154	i wish they would have given me that phone number when i first called. thanks for posting it. i called and they are now sending my discs. well at least i hope they are.... __________________ My DVDs - DVD Profiler

07-25-03, 04:36 PM	#3
elise Suspended - needs to provide a working email Join Date: Jun 2001 Posts: 755	Lee Marketing appears to be an outsorced mail operations cooperation. In other words, Universal apparently hired them to take care of the replacement discs. I don't see what would make you jump to the conclusion that it's, as you say, "bogus." It's a perfectly legitimate and common thing to do. Do you think the executives at Universal are stuffing discs into envelopes themselves? I think Ron Meyer has better things to do.

07-25-03, 05:15 PM	#4
eau DVD Talk Hall of Fame Join Date: May 2000 Posts: 9,379	Here is the 'bogus' contact info that they give out to everyone: universalstudios&dreamworks@leemarketing.com 972-293-5903