Logitech remotes...thoughts/recommendations? - Page 2

Sdallnct · 07-13-09, 11:41 PM

Quote:

Originally Posted by Chad

I purchased a refurbished Harmony 880 for $75 from Amazon back in December. Almost immediately the left directional button and the +Volume stopped working properly. A few weeks after that the upper and right-hand portions of the screen started fading, which resulted in the colors looking completely washed out. And just recently the rechargeable battery swelled up to the point where the battery cover literally shot off the remote and it's now unable to charge because it won't sit properly in the dock.

Two days ago I contacted Logitech's online customer service and received a response the very next day saying a brand-new replacement remote would be sent in 7 - 10 days. I was even told not to worry about sending the old one back.

Despite all the problems, I can honestly say this is easily the best remote I've ever owned. Customer service isn't bad either.

I was an somewhat early adopter of the 880. And a lot of the early units had problems sitting in the cradle properly (thus charging problems) and the battery seating correctly. Well I easily fixed the battery issue myself. I called Harmony and they OVERNIGHTED me a new cradle. And like you, did not ask for the old one back.

Obviously it is best if a product never has a problem. But the reality is, they do. So the real issue is what happens next.

bulldozer3 · 07-14-09, 06:58 AM

I also have an early harmony 880 with the old cradle design. It always had charging issues not sitting correctly in the cradle. I would have to put something on top of it, and hope it charges up. Just got all my stuff out of 7 months of storage, and it wasen't working at all. Would not charge, not even give the intial beep. What I did was take a dremel and shave down the plastic around the conductors on the back of the remote so they stick out. How it came new the conductors are pretty much flush with the plastic ridge, and that plastic around it was not allowing it to fully seat. Once i shaved the plastic off, it charges up no problem now.

RM811 · 07-14-09, 04:06 PM

My 890 showed up today from Amazon. Looking forward to replacing 9 remotes.

RM811 · 07-15-09, 09:47 AM

WOW. I can not believe I waited this long to get this remote control. Set up within 15 minutes. Controls all my devices. It is an incredible remote control. Well worth the $120.00 I spent on it. Amazing.

shaun3000 · 07-15-09, 02:18 PM

All the Logitech remotes work just as well. The difference is the higher-end remotes have bigger, better screens and are more ergonomic.

Geofferson · 09-22-09, 10:56 AM

Does anyone have the Harmony 900? Currently, this looks to be the latest and greatest (though you're gonna pay for it).

http://reviews.cnet.com/remote-contr...?tag=mncol;txt

I'm in the market for one and will likely still look at either the Harmony One or the 880.

klemsaba · 09-22-09, 02:07 PM

A problem with the Harmony One, 900, and 1100 is they don't support sequences. This is a major issue for me. My humble Harmony 360 supports sequences and it would be difficult for me to run my setup without that functionality.

JimRochester · 09-22-09, 05:26 PM

I've been using a Customizer 300 for years. It's fully programmable and and a learning remote. After 6 or 7 years of service and numerous changes in AV gear it's still going strong. I like the macros that allow me to turn everything on with one button and change the settings of the TV and receiver to the correct DVD player.

fumanstan · 09-22-09, 07:44 PM

I love my Harmony One.

squidget · 09-28-09, 05:55 PM

I had the 620 and recently upgraded to the one. I love it! setup was easy, charge lasts a good while when not on cradle, controls all the devices and inputs the way I want them and the best part - people no longer ask "how do I work the remote(s)" when they come over.

Condensed · 09-29-09, 10:47 AM

They don't work too well with Samsung HTIB though. Most of the Samsung HTIB use one button to tap through different outputs. The harmony doesn't handle it well.

trespoochies · 09-29-09, 07:38 PM

OKay, I'm close to buying either the Harmony One, 700, or 890. I am assuming none of these will be able to control the PS3? Any thought and/or suggestions on which will do the job the best?

Nefarious · 09-30-09, 12:17 PM

I have an 880 and One. Both work equally well but I prefer the one for the raised and better spaced buttons.

Nefarious · 09-30-09, 12:18 PM

Quote:

Originally Posted by Condensed

They don't work too well with Samsung HTIB though. Most of the Samsung HTIB use one button to tap through different outputs. The harmony doesn't handle it well.

Have you tried having the Harmony learn the command via infrared manually?

trespoochies · 09-30-09, 03:24 PM

Quote:

Originally Posted by Nefarious

I have an 880 and One. Both work equally well but I prefer the one for the raised and better spaced buttons.

Thanks. That's the one I ordered.

07-14-09, 06:58 AM	#27
bulldozer3 Member Join Date: Feb 2005 Location: Kailua, HI Posts: 73	Re: Logitech remotes...thoughts/recommendations? I also have an early harmony 880 with the old cradle design. It always had charging issues not sitting correctly in the cradle. I would have to put something on top of it, and hope it charges up. Just got all my stuff out of 7 months of storage, and it wasen't working at all. Would not charge, not even give the intial beep. What I did was take a dremel and shave down the plastic around the conductors on the back of the remote so they stick out. How it came new the conductors are pretty much flush with the plastic ridge, and that plastic around it was not allowing it to fully seat. Once i shaved the plastic off, it charges up no problem now. __________________ Xbox Live: Bulldozer3 Last edited by bulldozer3; 07-14-09 at 07:09 AM.

07-14-09, 04:06 PM	#28
RM811 Senior Member Join Date: Jun 2001 Posts: 262	Re: Logitech remotes...thoughts/recommendations? My 890 showed up today from Amazon. Looking forward to replacing 9 remotes. __________________ XBOX Live Gamertag - Ruben Rybnik Currently Playing: Call of Duty MW 2, Mario Kart Wii

07-15-09, 09:47 AM	#29
RM811 Senior Member Join Date: Jun 2001 Posts: 262	Re: Logitech remotes...thoughts/recommendations? WOW. I can not believe I waited this long to get this remote control. Set up within 15 minutes. Controls all my devices. It is an incredible remote control. Well worth the $120.00 I spent on it. Amazing. __________________ XBOX Live Gamertag - Ruben Rybnik Currently Playing: Call of Duty MW 2, Mario Kart Wii

07-15-09, 02:18 PM	#30
shaun3000 DVD Talk Limited Edition Join Date: Jul 1999 Location: Dallas, Texas Posts: 7,402	Re: Logitech remotes...thoughts/recommendations? All the Logitech remotes work just as well. The difference is the higher-end remotes have bigger, better screens and are more ergonomic.

09-22-09, 10:56 AM	#31
Geofferson DVD Talk Hero Join Date: Aug 2000 Location: Gracen & Gracen Posts: 31,829	Re: Logitech remotes...thoughts/recommendations? Does anyone have the Harmony 900? Currently, this looks to be the latest and greatest (though you're gonna pay for it). http://reviews.cnet.com/remote-contr...?tag=mncol;txt I'm in the market for one and will likely still look at either the Harmony One or the 880. __________________ “Are we having fun yet?" Henry Pollard, Party Down

09-22-09, 02:07 PM	#32
klemsaba Member Join Date: Jan 2006 Posts: 69	Re: Logitech remotes...thoughts/recommendations? A problem with the Harmony One, 900, and 1100 is they don't support sequences. This is a major issue for me. My humble Harmony 360 supports sequences and it would be difficult for me to run my setup without that functionality.

09-22-09, 05:26 PM	#33
JimRochester DVD Talk Hall of Fame Join Date: Sep 1999 Location: Rochester, NY. USA Posts: 8,301	Re: Logitech remotes...thoughts/recommendations? I've been using a Customizer 300 for years. It's fully programmable and and a learning remote. After 6 or 7 years of service and numerous changes in AV gear it's still going strong. I like the macros that allow me to turn everything on with one button and change the settings of the TV and receiver to the correct DVD player. __________________ Pan58" Plasma,Pioneer vsx91, SONY s350, Toshiba A35, Def-Tech speakers supercube sub. Most wanted BD: Armgeddon/BeutyBeast/BevHillsCop/BigRed1/BTTF/Bugsy/DieHard4(R)/Gettysburg/GrossPoint/Honeymoon Vegas/JurassicPark/LionKing/MemphisBelle/Midway/Mohicans/MusicMan/PH(R)/PT&A/Raiders/SoundMusic/Stripes/Sleepless/StarWars/SPR/3King/TinCup/Tombstone/Tora/TrueLies/USMarsh/WhileUSleeping.

09-22-09, 07:44 PM	#34
fumanstan DVD Talk Legend Join Date: Oct 2002 Location: Irvine, CA Posts: 22,210	Re: Logitech remotes...thoughts/recommendations? I love my Harmony One. __________________ XBox Live: Fu Man Stan "I've never derived "joy" from either comicbooks or torture porn, so you can imagine how I feel about the mainstream marriage of the two in The Dark Knight" - baracine

09-28-09, 05:55 PM	#35
squidget DVD Talk Gold Edition Join Date: Sep 2000 Location: Austin, TX Posts: 2,986	Re: Logitech remotes...thoughts/recommendations? I had the 620 and recently upgraded to the one. I love it! setup was easy, charge lasts a good while when not on cradle, controls all the devices and inputs the way I want them and the best part - people no longer ask "how do I work the remote(s)" when they come over. __________________ I want to fight, I want to fight. I want to prove I'm right.

09-29-09, 10:47 AM	#36
Condensed Banned Join Date: Jan 2008 Posts: 13	Re: Logitech remotes...thoughts/recommendations? They don't work too well with Samsung HTIB though. Most of the Samsung HTIB use one button to tap through different outputs. The harmony doesn't handle it well.

09-29-09, 07:38 PM	#37
trespoochies Senior Member Join Date: Apr 2003 Location: Texas Posts: 785	Re: Logitech remotes...thoughts/recommendations? OKay, I'm close to buying either the Harmony One, 700, or 890. I am assuming none of these will be able to control the PS3? Any thought and/or suggestions on which will do the job the best? __________________ "Kinda don't really care to see any man pecs, for what it's worth. How about making Khan a chick with a great rack? The Tits of Khan anyone?" - Dullboy

09-30-09, 12:17 PM	#38
Nefarious DVD Talk Gold Edition Join Date: Apr 2001 Posts: 2,103	Re: Logitech remotes...thoughts/recommendations? I have an 880 and One. Both work equally well but I prefer the one for the raised and better spaced buttons.