FREE DVD for DMC site screw-up.
#1
DVD Talk Platinum Edition
Thread Starter
FREE DVD for DMC site screw-up.
I received a letter saying I could choose a free DVD from a list because the DMC site locked me out for over a month. I tried to log in once and it wouldn't accept my password, then locked me out entirely. I sent several requests over the phone to customer support with no results. Finally I got a letter and was able to re-establish my account.
If you got locked out of their site and didn't receive a letter, you might call them about it. Might be worth shot.
If you got locked out of their site and didn't receive a letter, you might call them about it. Might be worth shot.