Beware of autoship of Angels & Demons Director's Selection
#1
DVD Talk Limited Edition
Thread Starter
Beware of autoship of Angels & Demons Director's Selection
Just received a copy of Angels and Demons from CH. It is an automatic shipment "Director's Selection" This was shipped even though I resonded no the DC.
The dvd release date was 11/24 yet the order date was 12/8.Since most DC's are new releases shouldn't the order date for a director's selection be the release date and not a date several weeks after the release date? I know this order wasn't listed in my order history 5 days ago, so it must have materialized there on the day it was shipped.
If I try to go through the returns and exchanges section, CH wants me to pay for return shipping which I should not have to since I did not order this. Will CH send out return postage paid labels anymore?
The dvd release date was 11/24 yet the order date was 12/8.Since most DC's are new releases shouldn't the order date for a director's selection be the release date and not a date several weeks after the release date? I know this order wasn't listed in my order history 5 days ago, so it must have materialized there on the day it was shipped.
If I try to go through the returns and exchanges section, CH wants me to pay for return shipping which I should not have to since I did not order this. Will CH send out return postage paid labels anymore?
#2
DVD Talk Platinum Edition
Re: Beware of autoship of Angels & Demons Director's Selection
Just received a copy of Angels and Demons from CH. It is an automatic shipment "Director's Selection" This was shipped even though I resonded no the DC.
The dvd release date was 11/24 yet the order date was 12/8.Since most DC's are new releases shouldn't the order date for a director's selection be the release date and not a date several weeks after the release date? I know this order wasn't listed in my order history 5 days ago, so it must have materialized there on the day it was shipped.
If I try to go through the returns and exchanges section, CH wants me to pay for return shipping which I should not have to since I did not order this. Will CH send out return postage paid labels anymore?
The dvd release date was 11/24 yet the order date was 12/8.Since most DC's are new releases shouldn't the order date for a director's selection be the release date and not a date several weeks after the release date? I know this order wasn't listed in my order history 5 days ago, so it must have materialized there on the day it was shipped.
If I try to go through the returns and exchanges section, CH wants me to pay for return shipping which I should not have to since I did not order this. Will CH send out return postage paid labels anymore?
#3
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Re: Beware of autoship of Angels & Demons Director's Selection
And thanks for the heads up OP. I'm not expecting anything from CH, so anything that shows up won't be getting opened.
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Re: Beware of autoship of Angels & Demons Director's Selection
Just got an email about The Hangover movie as a Director's Selection. Seems like a quick turnaround since they want a reply by 12/27/09 I had an issue with a Director's Selection in the past lucky I caught it before it shipped called them and fixed it before it shipped.
#5
DVD Talk Platinum Edition
Re: Beware of autoship of Angels & Demons Director's Selection
The Post Office will only accept "refused" packages if they are unopened. If they've been opened, they will be returned to you with a note telling you how much it will cost to ship. Of course if you tape it up REALLY carefully, they might not notice.
And thanks for the heads up OP. I'm not expecting anything from CH, so anything that shows up won't be getting opened.
And thanks for the heads up OP. I'm not expecting anything from CH, so anything that shows up won't be getting opened.
#6
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Re: Beware of autoship of Angels & Demons Director's Selection
Back on topic, I would just send CH an email, or call them. If this is a one-time incident, especially if you did respond to the Director's Selection, they'll probably be able to send you a prepaid label.