Originally Posted by nickit30
I recently joined Disney movie club and still have not received anything. one moment it says processed and the next it says my order history is on hold. What does that mean exactly?
On Hold or Processing is usually the terms they use for all versions or Order Received, but Not Yet Shipped. I can't say why it switches back and forth, but that my be a cookie/cache thing.
Depending on how recently you joined -- if it's less than a week I wouldn't worry about it yet. It often takes 5-7 days to ship esp 1st time orders even if everything is immediately in stock.
If it's been more than 7 business days call or chat with them to make sure it's not a CC or address issue.