Kent2000

Well, the first of my two items ordered arrived today: "Close Encounters of the Third Kind" 3-disc. I chose "used", as many advised: excellent condition, all materials included, and I'm assuming that was the original seal wrapped around it. Very impressed! Can't wait to receive my other item.

hindolio

hmm id like to know myself. mistakes, errors, even negligence i can work with. intentional deceit though is never necessary imho.

and ive received my order of 7 dvds. i have problems with 3:

1) human nature - snapper is warped from water-damage with brown stains and there is transparent tape on the back. disk is not bad with only light scratches.

2) dark waters (noshame) - received dark water, but the original hong kong release in region 3 (dunno if it actually plays r1 or r0 though, as some do i think?)

3) the order cremaster 3 - received the order, starring heath ledger. cremaster is oop, so im just guessing gohastings never had it? but they tried to fulfill my order anyway maybe?

kinda disappointed but meh, ill return the three above and in the future just order from them through amazon if i find the opportunity.

joe_b

I finally heard back concerning my damaged item:

"Unfortunately we do not have a way to send out replacements at this time."

Yet the item in question is still available on their site. It shouldn't be hard to find a way to dispatch another copy if it's on hand. Ah, well - hopefully they refund the per item shipping charge.

asianxcore

Lame. Probably means I can't get a replacement for the wrong title being shipped to me. For a problem that is said to be uncommon, getting the wrong edition even the wrong title (such as myself) is feeling very common. Still waiting for CS to respond to my email as well.

So far 3 of my 7 items have come and I hope the next 4 come without a hitch.

I was going to order more from the Hasting current Sale, but many of titles have different editions and remakes. I just don't have the time to deal with getting the wrong item for an entire order.

snausages

According to what I was told, they will refund the price of item + shipping charge per item + partial cost of the shipping charge per order.

Preterite

Yikes. I guess I lucked out with just one out of five items canceled and only one banged-up snapper case!

Gara

Zonks! Alot of hit or miss with these people I guess. All of the more obscure titles I received were pristine and good as new. My copy of the saint looked like someone was shooting it with a BB gun though.

The case has a bunch of tiny dents and puncture marks. Who would shoot poor Val?

asianxcore

Got the last 4 DVD's in my order.

Hell Comes To Frogtown was not the Anchor Bay version that was pictured but one released by a company I never heard of.

Everything else was in decent condition, though most of them have a musty/smoke odor to them.

Definitely will be the last time I order from Hastings.

hindolio

got the seemingly standard email reply about returning the three dvds above. what i want to know is... why would they even consider doing this again in the future lol?

7 dvds shipped separately at about $1.80 each for usps shipping. bubble envelopes for each too. then, all these potential returns and the refund of shipping costs as well? im guessing they more or less paid money to get rid of a lot of dvds with this promotion.