FYE.com: 25% off Used DVD (free ship over $25)

[joltman]

FYE.com (same stock and similar prices as secondspin.com and wherehouse.com) currently has a code for 25% off of Used DVDs:USED25DVDROK
You get free shipping if your order is $25 (actually, only the pre-discount price has to be over $25). I don't see an expiration date.

[cavie2002]

Thanks, might give this a shot

[Cocophone]

What is the easiest way to look at all their dvds on one page? I hate going from page to page of 25 dvds to a page.

[bubba111]

Just a quick word of warning -- FYE's customer service is THE WORST. They share the same stock with Secondspin; I would wait if at all possible to order using one of Second spin's 20% FS sales.

If there is a problem with your order, I have found Secondspin's customer service quick and very helpful. With FYE it is like pulling teeth.

Some differences:
-damaged items: Secondspin will usually send a replacement free of charge, and allow you to either keep or send back the item free of charge; FYE will not send a replacement and will require you to pay return shipping
-incorrect items: Secondspin: same as damages items; FYE will not send a replacement and though I was told they would reimburse return shipping charges, they on occasion have not and I have had to contest with my credit card

That said, sometimes I chance an order from FYE. But caveat emptor most definitely applies.

[joe_b]

This is ridiculous: I just tried to buy three out-of-print DVDs. Got to the final checkout screen and everything looked good. Then I clicked 'Place Order' and it only shows two of the DVDs I ordered on the confirmation page. The total was still the same as it was before, but one of the items was dropped. I received the confimation e-mail and it also lists only two of the DVDs I ordered.

I check the website and the missing used item is still listed for sale. Thank goodness they had a 'cancel unshipped items' option, but I'm very hesitant to attempt making this order again. Anyone placing an order with them should look carefully to ensure it went through properly.

[gogogadget]

So are you able to return the used merchandise to the FYE stores if defective?

[Jaymole]

Coupon can't be used for blu-ray's

[jewellrunner]

I've had the same problem with FYE's customer service. What a horrid policy. But this is too good a deal to pass. (I'm ashamed of myself.)

[bubba111]

AFAIK you cannot make any returns NEW OR USED to FYE stores.

[chuckydj]

Good coupon. Prices too high though.

[joe_b]

I've almost given up on things going smoothly with FYE:



Since when does KY sales tax (6%) on what should be $23.95 after discount come to $3.35?

Anyone else having this trouble on their site?

[moonraker]

Originally Posted by joe_b

I've almost given up on things going smoothly with FYE:



Since when does KY sales tax (6%) on what should be $23.95 after discount come to $3.35?

Anyone else having this trouble on their site?

Same problem here -- sales tax is messed up. It's charging me about 16% sales tax when it should only be about 8%. I wonder if calling them will help?

[joe_b]

Well, they fixed the glitch - but now the code it DEAD. Thanks, FYE guys.

Granted, I should probably just forget it - but they currently have a 20% code going as well. The used DVDs I'm considering are all priced at least a dollar less than SecondSpin, so I doubt I can find them cheaper outside of a pawn shop. But their customer service never even responded to my e-mail, so I'm not very eager to give them anymore of my business.

[servewithchips]

Too Bad the 20% code is not working

[servewithchips]

Oh wait, I just realized they just have the code written 2 ways, and one of them is wrong. Its 20usedmay not used20may.