Family Video....99 cent mystery DVD - Page 5

TheJoker · 10-21-08, 10:47 PM

Quote:

Originally Posted by boc4ever

Gave it a shot - 5 for 5.25

oh boy, this can't be a good sign. Order status "marked for review"

No, thats normal

cardsfan111 · 10-21-08, 10:54 PM

Quote:

Originally Posted by boc4ever

Gave it a shot - 5 for 5.25

oh boy, this can't be a good sign. Order status "marked for review"

Quote:

Originally Posted by TheJoker

No thats normal

Though I recall others have gotten this same message if you look through this thread.

boc4ever · 10-21-08, 10:57 PM

Quote:

Originally Posted by cardsfan111

Though I recall others have gotten this same message if you look through this thread.

ok, thanks for the reassurance...I'll keep my fingers crossed!

EdTheRipper · 10-21-08, 11:19 PM

Quote:

Originally Posted by RobCA

Just a heads-up, FamilyVideo automatically charges your credit card when you place an order. I recently pre-ordered a DVD coming out next month, and have already been charged for it.

Rob

Thanks for the info...this is my first time ordering from them.

getjazzedman · 10-22-08, 03:52 AM

Quote:

Originally Posted by starman9000

Do you have a free shipping code for half.com? Pretty much $4 is the cheapest you can find anything there.

Unfortunately I don't. The best I can do is $5 off a $10 order.

joltman · 10-22-08, 07:35 AM

Quote:

Originally Posted by chris_sc77

I did. I ordered 5 more today after got my first five titles.

Only thing is, I wonder if you will still get all different movies than the first time you order?

Alan Smithee · 10-22-08, 07:53 AM

Foolscreen??? That's like playing Russian Roulette!

cardsfan111 · 10-22-08, 12:14 PM

This is strange. A few weeks ago, I placed an order with Family Video for about 6 titles. Included were the $5.99 Child's Play DVD and a used copy of No Country For Old Men. I received all my orders a week later except for NCFOM. I contacted Family Video last week to let them know and they indicated they would send out a replacement copy.

Yesterday I got 2 envelopes in the mail. One contained the copy of NCFOM. The other was another sealed Child's Play. Part of me wonders if that was a "Mystery DVD" (though I ordered 5).

I wonder if I ended up calling/e-mailing them, would they have record of what Mystery DVDs they sent out. Guess I'll wait to see if I get 4 or 5 more.

dullboy · 10-22-08, 12:22 PM

Quote:

Originally Posted by RobCA

After reading all of these lists of what everyone's getting, I decided to cancel my order.

I sent them an e-mail asking them to cancel it, and received a reply just 2 minutes later (!!) saying that they've cancelled the order, and will be issuing me a refund. Gotta love their customer service!

Rob

I have tried to cancel a few orders lately, and ALWAYS get a "sorry we cannot cancel this item" response. The one that really pissed me off was a pre-order that I made, requested a cancel more than a week before street date, and they still refused to refund my money. They don't even answer my emails asking them to explain. I'm done using them.

vedderone · 10-22-08, 01:26 PM

my order went from marked for review for in fullfillment

standbyme · 10-22-08, 02:06 PM

The page now says that the mystery DVDs are no longer available.

cardsfan111 · 10-22-08, 02:16 PM

^ Wow...it was still on there as of an hour ago.

In addition, the following note appears on the page for the mystery DVD:

**** October 21 update: The Mystery DVD was a huge success and we are completely sold out. We'll try and do another one sometime soon -- we promise!

Torchur317 · 10-22-08, 02:23 PM

Quote:

Originally Posted by standbyme

The page now says that the mystery DVDs are no longer available.

That's not good....
Just a warning to the people who are in the same boat as me for this....
Mine has been stuck at "In Fulfillment" for almost a week now....
I emailed them about it & they said this....

Hello,

The website posting for this specially priced item states "Limit one per household". We intend on filling orders for quantities greater than 1, but only after all orders for 1 item have been filled. As a result, orders greater than 1 may be delayed.

Thank you for choosing FamilyVideo.com as your choice for entertainment.

Your Friends at FamilyVideo.com

It makes me curious what's going on if they sold out & mine hasn't shipped.

bang4dabuc · 10-22-08, 02:44 PM

Hopefully they ran out of all the crap and have no choice but to give us quality releases. Looking forward to my 5 Criterions. ^_^

starman9000 · 10-22-08, 02:47 PM

Hmm, I place an order for 2 used dvds and 1 Mystery. The 2 used showed up today without a mention of the Mystery one on the invoice.

cardsfan111 · 10-22-08, 03:03 PM

Mine still says 'in fulfillment' as well (adding to the "mystery" of the Child's Play DVD that showed up this week).

The problem with delaying these orders (and maybe cancelling them) is that they've already charged customers for them.

cinemaphile · 10-22-08, 04:04 PM

My order status says "In Fulfillment," but my shipping notification/order page says all have shipped. So I'd say the "In Fulfillment" status is not a problem.

Torchur317 · 10-22-08, 04:07 PM

It is for me,I ordered before you yet mine is still "In Fulfillment" nothing shipped....

vedderone · 10-22-08, 04:38 PM

Check your order history I ordered five and this is what I received

Hello Chris ,

Thank your for your recent order of:

5 x Mystery DVD

The Mystery DVD promotion was limited to 1 per household. However, we were able to secure additional product and can send you 3 Mystery DVDs. We have refunded your credit card the difference between your order total and the amount shipped. We apologize for any inconvenience.

Thank you for choosing FamilyVideo.com as your choice for entertainment.

Your Friends at FamilyVideo.com

Trevor · 10-22-08, 04:45 PM

I just got the exact same email.

Strange that they called me Chris.

chris_sc77 · 10-22-08, 04:46 PM

^I got the same thing:
10/22/2008 In Fulfillment

Hello Chris ,

Thank your for your recent order of:

5 x Mystery DVD

The Mystery DVD promotion was limited to 1 per household. However, we were able to secure additional product and can send you 3 Mystery DVDs. We have refunded your credit card the difference between your order total and the amount shipped. We apologize for any inconvenience.

Thank you for choosing FamilyVideo.com as your choice for entertainment.

Your Friends at FamilyVideo.com

standbyme · 10-22-08, 05:13 PM

I also just received the same e-mail...I ordered 7 in hopes that it would improve my odds that I would at least get 1 decent title, now that I have a 1 in 3 odds of getting something good I am not feeling so confident!
(I am crossing my fingers for Alpha Dog)

alfonsosoriano · 10-22-08, 05:36 PM

Yeap, I got the email telling me I can get 3.

That's nice of them to kind of admit to their glitch or whatever of their website not limiting us to just one by sending us three.

stonecountry · 10-22-08, 05:52 PM

I got the same notice today. I ordered 7 and will be getting 3 as well. It took the better part of a week last time before they refunded me for the cancelled Journey to the Center of the Earth Blu-ray for $9.99, so I expect it'll take every bit as long for this. Luckily it's only a few bucks and was a gamble anyway. I don't recall reading a limit per household anywhere on their site though, so I'd chalk that up as their fault and still think they should honor the orders placed to this point. I guess they're sorta comprimising though which is better than some sites would do.

iamiam · 10-22-08, 05:55 PM

Ordered 3, maybe they'll send 7

10-22-08, 02:44 PM	#114
bang4dabuc Member Join Date: Mar 2002 Location: New York City Posts: 134	Hopefully they ran out of all the crap and have no choice but to give us quality releases. Looking forward to my 5 Criterions. ^_^ __________________ DVD List #1 DVD List #2 Game List Last edited by bang4dabuc; 10-22-08 at 02:46 PM.

10-22-08, 04:45 PM	#120
Trevor DVD Talk Legend Join Date: Apr 1999 Location: Northern Virginia Posts: 12,966	I just got the exact same email. Strange that they called me Chris. __________________ current exclusives & comparisons threads - Unwatched film thread - Spending - Challenge Compendium - DVD "upgrades" missing features from original release - DVDTalk Facebook - My Pathetic GamerTag/Score - my holiday list My Countdown Counting down to: The 5th Annual DVDTalk Holiday Challenge The 5th Annual DVDTalk Holiday Challenge is Live!

10-22-08, 05:36 PM	#123
alfonsosoriano DVD Talk Gold Edition Join Date: Sep 2005 Location: Central Connecticut Posts: 2,530	Yeap, I got the email telling me I can get 3. That's nice of them to kind of admit to their glitch or whatever of their website not limiting us to just one by sending us three. __________________ My Collection Blast of Silence - My Review Blog XBox Live: the videodrome

10-22-08, 05:52 PM	#124
stonecountry DVD Talk Special Edition Join Date: Apr 2004 Location: Nashville, Tennessee Posts: 1,582	I got the same notice today. I ordered 7 and will be getting 3 as well. It took the better part of a week last time before they refunded me for the cancelled Journey to the Center of the Earth Blu-ray for $9.99, so I expect it'll take every bit as long for this. Luckily it's only a few bucks and was a gamble anyway. I don't recall reading a limit per household anywhere on their site though, so I'd chalk that up as their fault and still think they should honor the orders placed to this point. I guess they're sorta comprimising though which is better than some sites would do. __________________ MY EVER-EXPANDING DVD and BLU-RAY COLLECTION MY OCTOBER HORROR MOVIE CHALLENGE LIST 2007 MY OCTOBER HORROR MOVIE CHALLENGE LIST 2008

10-22-08, 07:53 AM	#107
Alan Smithee DVD Talk Gold Edition Join Date: Oct 1999 Location: USA Posts: 2,132	Foolscreen??? That's like playing Russian Roulette!

10-22-08, 12:14 PM	#108
cardsfan111 DVD Talk Limited Edition Join Date: Feb 2007 Location: Indiana Posts: 5,411	This is strange. A few weeks ago, I placed an order with Family Video for about 6 titles. Included were the $5.99 Child's Play DVD and a used copy of No Country For Old Men. I received all my orders a week later except for NCFOM. I contacted Family Video last week to let them know and they indicated they would send out a replacement copy. Yesterday I got 2 envelopes in the mail. One contained the copy of NCFOM. The other was another sealed Child's Play. Part of me wonders if that was a "Mystery DVD" (though I ordered 5). I wonder if I ended up calling/e-mailing them, would they have record of what Mystery DVDs they sent out. Guess I'll wait to see if I get 4 or 5 more.

10-22-08, 01:26 PM	#110
vedderone Member Join Date: Apr 2007 Posts: 128	my order went from marked for review for in fullfillment

10-22-08, 02:06 PM	#111
standbyme Cool New Member Join Date: Dec 2007 Posts: 42	The page now says that the mystery DVDs are no longer available.

10-22-08, 02:16 PM	#112
cardsfan111 DVD Talk Limited Edition Join Date: Feb 2007 Location: Indiana Posts: 5,411	^ Wow...it was still on there as of an hour ago. In addition, the following note appears on the page for the mystery DVD: **** October 21 update: The Mystery DVD was a huge success and we are completely sold out. We'll try and do another one sometime soon -- we promise!

10-22-08, 02:47 PM	#115
starman9000 DVD Talk Hall of Fame Join Date: Mar 2004 Location: MN Posts: 9,625	Hmm, I place an order for 2 used dvds and 1 Mystery. The 2 used showed up today without a mention of the Mystery one on the invoice.

10-22-08, 03:03 PM	#116
cardsfan111 DVD Talk Limited Edition Join Date: Feb 2007 Location: Indiana Posts: 5,411	Mine still says 'in fulfillment' as well (adding to the "mystery" of the Child's Play DVD that showed up this week). The problem with delaying these orders (and maybe cancelling them) is that they've already charged customers for them.

10-22-08, 04:04 PM	#117
cinemaphile Needs to contact an admin about multiple accounts Join Date: Jun 2008 Location: Medieval England, Iowa Posts: 744	My order status says "In Fulfillment," but my shipping notification/order page says all have shipped. So I'd say the "In Fulfillment" status is not a problem.

10-22-08, 04:07 PM	#118
Torchur317 DVD Talk Gold Edition Join Date: Jul 2008 Location: Indianapolis, Indiana Posts: 2,096	It is for me,I ordered before you yet mine is still "In Fulfillment" nothing shipped....

10-22-08, 04:38 PM	#119
vedderone Member Join Date: Apr 2007 Posts: 128	Check your order history I ordered five and this is what I received Hello Chris , Thank your for your recent order of: 5 x Mystery DVD The Mystery DVD promotion was limited to 1 per household. However, we were able to secure additional product and can send you 3 Mystery DVDs. We have refunded your credit card the difference between your order total and the amount shipped. We apologize for any inconvenience. Thank you for choosing FamilyVideo.com as your choice for entertainment. Your Friends at FamilyVideo.com

10-22-08, 04:46 PM	#121
chris_sc77 Suspended Join Date: Nov 2006 Location: Bellefontaine, Ohio Posts: 5,628	^I got the same thing: 10/22/2008 In Fulfillment Hello Chris , Thank your for your recent order of: 5 x Mystery DVD The Mystery DVD promotion was limited to 1 per household. However, we were able to secure additional product and can send you 3 Mystery DVDs. We have refunded your credit card the difference between your order total and the amount shipped. We apologize for any inconvenience. Thank you for choosing FamilyVideo.com as your choice for entertainment. Your Friends at FamilyVideo.com

10-22-08, 05:13 PM	#122
standbyme Cool New Member Join Date: Dec 2007 Posts: 42	I also just received the same e-mail...I ordered 7 in hopes that it would improve my odds that I would at least get 1 decent title, now that I have a 1 in 3 odds of getting something good I am not feeling so confident! (I am crossing my fingers for Alpha Dog)

10-22-08, 05:55 PM	#125
iamiam Needs to contact an admin about multiple accounts Join Date: Apr 2008 Posts: 448	Ordered 3, maybe they'll send 7