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Old 09-19-07, 02:04 PM   #176
domino harvey
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It's not getting across at all. Mark said they will no longer use bubble mailers for overseas orders, but still refuses to halt the practice for American customers. Sure, single titles still come in boxes, but order 2 or more discs and you're rolling the dice. Mark even says they're still thinking it over, even though there is NO excuse for keeping the bubble mailers, at all, for any reason.
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Old 09-20-07, 03:09 PM   #177
joe_b
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Yes, I've found this out the hard way. My boxed sets arrived today from Deep Discount in another padded envelope. Both of them had banged corners and floating discs, so it looks like the ride is over with them and DVD Planet.

I've spent a fair amount of money at both stores this past year, but I'm officially done until they step up and do the right thing for their customers. You'd think with all the ads they cram in the package their warehouse could easily afford not to downgrade materials.

Last edited by joe_b; 09-20-07 at 08:04 PM.
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Old 09-20-07, 04:22 PM   #178
Cosmic Bus
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I received the Roger Corman set undamaged from DVD Planet today in a snug-fitting cardboard box.
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Old 09-26-07, 05:03 AM   #179
uhftv
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If I were to order 3 items that were all preorders, but they were all released on different dates, and I spent extra for shipping, would they apply the shipping to the 1st one released, the last item, or am I able to specify how it is sent?
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Old 09-26-07, 07:50 AM   #180
BambooLounge
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The envelope problem has finally hit home with me from DeepDiscount resulting in a floating disc. Luckily, my order was from their b2g1 Anchor Bay Horror sale, and the floating disc was in my throwaway 3rd free title (I only actually wanted the other 2 films).
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Old 10-01-07, 10:51 AM   #181
tacos
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Can we please get some coupon codes? Thanks
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Old 10-01-07, 05:59 PM   #182
John*D
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Mark,

When are the October 2nd HD DVD Re-issues (non-combos) from WARNER going to be listed?
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Old 10-02-07, 08:29 AM   #183
starman9000
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Mark,

Any chance you guys are going to do the same Buy 1 Get 1 deal on A&E titles that deepdiscount is doing?
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Old 10-02-07, 08:49 AM   #184
MarkHarrill
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New Coupons

Oct2007 $5 Off $60
Preoct2007 $10 Off $125
Octused2007 10% Off $50 Used Purchase
Hallow2007 $7 Off $80

Expire 10/31/2007
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Old 10-02-07, 09:06 AM   #185
punit
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Quote:
Originally Posted by DVD Planet
New Coupons

Oct2007 $5 Off $60
Preoct2007 $10 Off $125
Octused2007 10% Off $50 Used Purchase
Hallow2007 $7 Off $80

Expire 10/31/2007
Mark,

There seems to be a problem while placing the order. When i press Place Order button, the error i'm getting is "An error happened while processing your request. ". Can you please look into this ?

Thanks
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Old 10-02-07, 09:06 AM   #186
n.phelge
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Quote:
Originally Posted by DVD Planet
New Coupons

Oct2007 $5 Off $60
Preoct2007 $10 Off $125
Octused2007 10% Off $50 Used Purchase
Hallow2007 $7 Off $80

Expire 10/31/2007
Thanks Mark! I'm trying to check out using one of the coupons, and I keep getting the message "An error happened while processing your request."
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Old 10-02-07, 10:08 AM   #187
MarkHarrill
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Problem corrected. Had a cached query gumming things up. Sorry for inconvenience.
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Old 10-02-07, 10:17 AM   #188
punit
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Thanks Mark. Was able to place an order.

Thank you so much!
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Old 10-02-07, 04:59 PM   #189
MarkHarrill
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A&E B1G1 sale

www.dvdplanet.com/b1g1.cfm
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Old 10-02-07, 05:27 PM   #190
NoirFan
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Looks like the coupon requirements have gone up.
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Old 10-02-07, 05:47 PM   #191
starman9000
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Quote:
Originally Posted by DVD Planet

Thanks!
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Old 10-02-07, 08:32 PM   #192
EEz28
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Quote:
Originally Posted by NoirFan
Looks like the coupon requirements have gone up.
Yeah, that sucks, I was about to make a last minute order for september and i'm slapping myself for not.
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Old 10-03-07, 12:47 AM   #193
Kevin M. Dean
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Quote:
Originally Posted by NoirFan
Looks like the coupon requirements have gone up.
Only on the first one. $5 off $60 instead of $5 off $50. The rest are the same as last months.
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Old 10-03-07, 10:13 AM   #194
gigimonagas
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Mark,

Have you raised your prices recently? All the upcoming Warner sets (Burt Lancaster, Kubrick, Stanwyck, Jazz Singer) are market 25% off instead of the usual 30%.

Also, all the November Criterion’s are a dollar up when you place them in the shopping cart.

Best,
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Old 10-03-07, 10:39 AM   #195
jericho88
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Is DVD Planet not carrying The Lives of Others? I can't find it.
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Old 10-03-07, 02:30 PM   #196
davidlynchfan
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ugh, that sux. what's next? $5 off $70
I remember the good ol days of $5 off $40
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Old 10-03-07, 05:07 PM   #197
John*D
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Quote:
Originally Posted by John*D
Mark,

When are the October 2nd HD DVD Re-issues (non-combos) from WARNER going to be listed?
Where are the NON combos from Warner?

Departed
Lake House
Superman Returns

etc, etc...
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Old 10-03-07, 05:51 PM   #198
Brooklyn
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Quote:
Originally Posted by davidlynchfan
ugh, that sux. what's next? $5 off $70
I remember the good ol days of $5 off $40
I'm pretty sure they've had $5 off $60 before.
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Old 10-04-07, 01:04 AM   #199
Anna Karina
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Quote:
Originally Posted by hilts
In Germany, they came first for the Communists, And I didn’t speak up because I wasn’t a Communist;
And then they came for the trade unionists, And I didn’t speak up because I wasn’t a trade unionist;
And then they came for the Jews, And I didn’t speak up because I wasn’t a Jew;
And then . . . they came for me . . . And by that time there was no one left to speak up."
--Pastor Martin Niemöller (1892–1984)

Paraphrasing this man's words over something so inconsequential as to how our DVD's are packaged is, IMHO, poor taste. I figure you were just trying to be funny, but it fell a little flat with me (and I'll be surprised if domino harvey even caught the reference). If anyone needs a history lesson, start here:

HTML Code:
http://en.wikipedia.org/wiki/First_they_came...#History
I hate when my packages arrive damanged, but let's have a little common sense as to how we voice our complaints. It's just a DVD.
Jesus, dude.
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Old 10-04-07, 02:27 AM   #200
dmkb
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Quote:
Originally Posted by gigimonagas
Mark,

Have you raised your prices recently? All the upcoming Warner sets (Burt Lancaster, Kubrick, Stanwyck, Jazz Singer) are market 25% off instead of the usual 30%.

Also, all the November Criterion’s are a dollar up when you place them in the shopping cart.

Best,
The preorder prices have jumped.
Treasures III went from $58 to $67 at the first of this month.
The Jazz Singer went up $1. The Rooney/Garland collection went from 34.96 to $39 and change. Some more, some less - pretty hard to figure. And like a previous poster, I'm kicking myself that I didn't preorder before the carnage hit - but I was waiting for the coupons....
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