[Dead] Deep Discount $5 coupon code - Page 5

NoirFan · 03-31-12, 07:42 AM

My first order shipped, my second still says open.

wd40cloud · 03-31-12, 10:00 AM

Quote:

Originally Posted by The Void

I used the coupon three times and they canceled the 2nd and 3rd order. The original order paid directly with a credit card already shipped. That's fine with me, I shouldn't have tried to take advantage in the first place. At least I'm getting the Cronos Criterion for $18.80.

I made five separate orders. At checkout it looked like the coupon worked for all of them, but after reading my confirmation emails, it looks like they only applied it to my first order. I wish they would have just canceled them instead.

movielib · 03-31-12, 10:25 AM

I made two Google Checkout orders and they canceled the second. At least I got the one I wanted the most, A Night to Remember BD. It's been shipped.

DVD Polizei · 03-31-12, 10:27 AM

I humbly placed two orders. But not with Google. We'll see what happens.

Sweet Baby James · 03-31-12, 10:35 AM

Quote:

Originally Posted by DVD Polizei

I humbly placed two orders. But not with Google. We'll see what happens.

As did I and they have both already shipped.

rdf8585 · 03-31-12, 12:14 PM

Since when does DD ship from CA? Had I known my item was originating from CA, would have gone for expedited...

jrsl76 · 03-31-12, 05:38 PM

Dammit, thought this worked till today.

PhantomStranger · 04-01-12, 12:57 AM

One thing we did found out from this sale is that DeepDiscount could cancel orders if they wanted to when requested by customers, but simply don't unless they know they are going to lose money on the order when it suits their needs.

Falc04 · 04-01-12, 08:02 AM

picked up the blu of It's a Mad Mad Mad Mad World...though hasn't shipped yet.

walletboyniac · 04-01-12, 08:37 AM

I received notice that my CD has shipped.

At first, the site told me that I needed to spend more than $5 for the coupon to work. Then I was going to order 2 items, and it wouldn't let me add more than 1 item to the cart.

Ultimately, I got the code to work (1 CD for $3.49), but they lost business in the process. Another reason to add to the list of why I don't generally order from them.

To anyone with multiple accounts: Can you ship packages to the same address? I can come up with an alternate email and credit card, but it would have to go to the same address. I would have liked to have used more than 1 coupon.

mcfly · 04-01-12, 03:59 PM

Mine shipped yesterday. If it's coming from California I'm assuming it will be here tomorrow or Tuesday.

ProfessorEcho · 04-01-12, 04:19 PM

Both my orders, LADY FOR A DAY and SCARLET STREET, shipped, but I used two different delivery addresses so maybe that's why they went through without a cancellation.

doraemon10 · 04-03-12, 01:56 PM

I was one of the few that defended this company. I am done with that now. I placed an order and like many of you the coupon didn't take, so i cancelled immediately, I actually send them three emails about this. In a few hours I received three cancellation emails from three different CS agents. A few days later I get a shipping email saying the blu ray has been shipped... I asked them why it wasn't canceled and they said it was cancelled but the warehouse did not receive the cancellation. They had three days to make sure the warehouse got the memo. They are sending me a return label and asking me to send back the item which is fine, but I am not 100% certain I will get my money back. What a poorly operated business.

SkullOrchard · 04-03-12, 02:35 PM

I've called DD within 5 minutes of placing an order and have been told that it was too late to cancel. I've even attempted to cancel pre-orders and out-of-stock items and have been told they couldn't be canceled but that I could return them once received. DD is one of the shittiest companies in the history of e-commerce.

doraemon10 · 04-03-12, 02:51 PM

I wrote them an email stating how unhappy I was that the item shipped despite being cancelled here is what they wrote:

Thank you for contacting DeepDiscount.com!

We apologize for any inconvenience.

Again, thank you for writing DeepDiscount.com. We appreciate your business.

Regards,

Sales Support*kd*
cs@DeepDiscount.com
http://www.deepdiscount.com

There is some quality customer support. Thanks guys! I will now take this up with the credit card company.

jwstl · 04-03-12, 03:02 PM

I received my order yesterday. Impressively fast for DD.

SethDLH · 04-03-12, 03:02 PM

Got my order today. I can't complain about west coast to east coast free shipping in less than a week including a weekend.

Mister Peepers · 04-03-12, 03:39 PM

Quote:

Originally Posted by doraemon10

I wrote them an email stating how unhappy I was that the item shipped despite being cancelled here is what they wrote:

Thank you for contacting DeepDiscount.com!

We apologize for any inconvenience.

Again, thank you for writing DeepDiscount.com. We appreciate your business.

Regards,

Sales Support*kd*
cs@DeepDiscount.com
http://www.deepdiscount.com

There is some quality customer support. Thanks guys! I will now take this up with the credit card company.

You'll get a better response complaining on their facebook page. The end result will probably be the same. I had problems with them a couple months ago that doesn't even compare to this but I too can't recommend them to anyone anymore.

dj_orinj_joos · 04-05-12, 04:30 PM

Just received my order. This will be the last time I shop with Deep Discount. Received a clearly opened and re-shrinkwrapped Blu-Ray with no disc inside. At least I will (hopefully) be receiving a replacement, but GREAT JOB GUYS.

Proglodite · 04-05-12, 08:15 PM

I ordered Salon Kitty on 3/30/2012 and paid via PayPal...order status is still open, but no indication if/when they'll ship...

Peter

grenier · 04-05-12, 09:12 PM

Placed one order on 3/30/2012 and it's just sitting there in the open status. Would be nice if it shipped one of these days.

mcfly · 04-05-12, 09:26 PM

The only reason I ordered anything from them was because of the coupon. I still haven't gotten my order yet even though it supposedly was dispatched last Saturday. Even going the slowest option it shouldn't take almost a week to get here. Don't think I'll order from them again.

Brent L · 04-05-12, 09:26 PM

I got two orders shipped, one under two different Google Checkout accounts.

My one order for World of Invention showed up today, and my order for the Casablanca box set shipped today.

Shinobi · 04-05-12, 09:27 PM

Placed an order on 3/30/12, and got it in the mail today. On the website it is still listed as open status though.

Mister Peepers · 04-05-12, 09:47 PM

Quote:

Originally Posted by Proglodite

I ordered Salon Kitty on 3/30/2012 and paid via PayPal...order status is still open, but no indication if/when they'll ship...

Peter

Quote:

Originally Posted by grenier

Placed one order on 3/30/2012 and it's just sitting there in the open status. Would be nice if it shipped one of these days.

This is not uncommon with them.

Also, if they're out of stock on an item, even though the site shows it as being in-stock, 9/10 the order doesn't really go through. If you contact customer service with your order number, they'll say they have no record of it. I had a dozen orders go like that back in February. I found out the hard way that I need to send an email to ask if things are in stock first. That, they can tell you.

03-31-12, 07:42 AM	#101
NoirFan DVD Talk Legend Join Date: Mar 2006 Location: Nightmare Alley Posts: 17,114	re: [Dead] Deep Discount $5 coupon code My first order shipped, my second still says open. __________________ DVDAf "If you want something done right, you have to live in the past." - Bruce Eric Kaplan 2012 Horror Challenge

03-31-12, 10:25 AM	#103
movielib DVD Talk Hero Join Date: Jul 2000 Location: Madison, WI ("77 square miles surrounded by reality") Posts: 27,160	re: [Dead] Deep Discount $5 coupon code I made two Google Checkout orders and they canceled the second. At least I got the one I wanted the most, A Night to Remember BD. It's been shipped. __________________ "What I 'dislike' the most is that I find myself agreeing with you more than anyone else on this forum. Damn, that sucks." - DeputyDave

03-31-12, 10:27 AM	#104
DVD Polizei DVD Talk Hero Join Date: Jan 2002 Location: Overpricedville, OR Posts: 36,854	re: [Dead] Deep Discount $5 coupon code I humbly placed two orders. But not with Google. We'll see what happens. __________________ Blu-ray Titles: ~380 \| HD DVD Titles: ~323 "I don't sell airplane parts. I've never sold airplane parts."

03-31-12, 12:14 PM	#106
rdf8585 Senior Member Join Date: Aug 2005 Posts: 288	re: [Dead] Deep Discount $5 coupon code Since when does DD ship from CA? Had I known my item was originating from CA, would have gone for expedited...

03-31-12, 05:38 PM	#107
jrsl76 DVD Talk Special Edition Join Date: Oct 2001 Location: Los Angeles Posts: 1,314	re: [Dead] Deep Discount $5 coupon code Dammit, thought this worked till today. __________________ Recent Additions: *BDs* - My Obligitory DVD List

04-01-12, 12:57 AM	#108
PhantomStranger DVD Talk Platinum Edition Join Date: Feb 2007 Posts: 3,349	re: [Dead] Deep Discount $5 coupon code One thing we did found out from this sale is that DeepDiscount could cancel orders if they wanted to when requested by customers, but simply don't unless they know they are going to lose money on the order when it suits their needs.

04-01-12, 08:02 AM	#109
Falc04 DVD Talk Special Edition Join Date: Jul 2000 Location: Upstate, NY Posts: 1,143	re: [Dead] Deep Discount $5 coupon code picked up the blu of It's a Mad Mad Mad Mad World...though hasn't shipped yet.

04-01-12, 08:37 AM	#110
walletboyniac Member Join Date: Jan 2012 Location: MA Posts: 233	re: [Dead] Deep Discount $5 coupon code I received notice that my CD has shipped. At first, the site told me that I needed to spend more than $5 for the coupon to work. Then I was going to order 2 items, and it wouldn't let me add more than 1 item to the cart. Ultimately, I got the code to work (1 CD for $3.49), but they lost business in the process. Another reason to add to the list of why I don't generally order from them. To anyone with multiple accounts: Can you ship packages to the same address? I can come up with an alternate email and credit card, but it would have to go to the same address. I would have liked to have used more than 1 coupon.

04-01-12, 03:59 PM	#111
mcfly DVD Talk Hall of Fame Join Date: Jun 2002 Location: California Posts: 9,021	re: [Dead] Deep Discount $5 coupon code Mine shipped yesterday. If it's coming from California I'm assuming it will be here tomorrow or Tuesday. __________________ "I think, Lisa, that you've been taken in by an obvious forgery. Unfortunately, historical research is plagued by this sort of hoax -- the so-called confession. It's just as fake as the Howard Hughes will, the Hitler Diaries, or the Emancipation Retraction." *"You won't be seeing any prison movies where you're going - prison!"*

04-01-12, 04:19 PM	#112
ProfessorEcho DVD Talk Special Edition Join Date: Feb 2004 Location: Middle, Nowhere Posts: 1,793	re: [Dead] Deep Discount $5 coupon code Both my orders, LADY FOR A DAY and SCARLET STREET, shipped, but I used two different delivery addresses so maybe that's why they went through without a cancellation.

04-03-12, 01:56 PM	#113
doraemon10 Member Join Date: Mar 2003 Posts: 224	re: [Dead] Deep Discount $5 coupon code I was one of the few that defended this company. I am done with that now. I placed an order and like many of you the coupon didn't take, so i cancelled immediately, I actually send them three emails about this. In a few hours I received three cancellation emails from three different CS agents. A few days later I get a shipping email saying the blu ray has been shipped... I asked them why it wasn't canceled and they said it was cancelled but the warehouse did not receive the cancellation. They had three days to make sure the warehouse got the memo. They are sending me a return label and asking me to send back the item which is fine, but I am not 100% certain I will get my money back. What a poorly operated business.

04-03-12, 02:35 PM	#114
SkullOrchard DVD Talk Gold Edition Join Date: Nov 2004 Location: West Central Georgia Posts: 2,922	re: [Dead] Deep Discount $5 coupon code I've called DD within 5 minutes of placing an order and have been told that it was too late to cancel. I've even attempted to cancel pre-orders and out-of-stock items and have been told they couldn't be canceled but that I could return them once received. DD is one of the shittiest companies in the history of e-commerce.

04-03-12, 02:51 PM	#115
doraemon10 Member Join Date: Mar 2003 Posts: 224	re: [Dead] Deep Discount $5 coupon code I wrote them an email stating how unhappy I was that the item shipped despite being cancelled here is what they wrote: Thank you for contacting DeepDiscount.com! We apologize for any inconvenience. Again, thank you for writing DeepDiscount.com. We appreciate your business. Regards, Sales Supportkd cs@DeepDiscount.com http://www.deepdiscount.com There is some quality customer support. Thanks guys! I will now take this up with the credit card company.

04-03-12, 03:02 PM	#116
jwstl DVD Talk Gold Edition Join Date: Jan 2008 Posts: 2,309	re: [Dead] Deep Discount $5 coupon code I received my order yesterday. Impressively fast for DD.

04-03-12, 03:02 PM	#117
SethDLH DVD Talk Ultimate Edition Join Date: Oct 2008 Location: Maryland Posts: 4,868	re: [Dead] Deep Discount $5 coupon code Got my order today. I can't complain about west coast to east coast free shipping in less than a week including a weekend. __________________ Horror/Exploitation/Cult reviews @ Celluloid Terror Updated 4/2 2013 Exploitation/B-Movie Challenge 2012 Horror Challenge List My Collection*

04-05-12, 04:30 PM	#119
dj_orinj_joos Member Join Date: May 2003 Posts: 134	re: [Dead] Deep Discount $5 coupon code Just received my order. This will be the last time I shop with Deep Discount. Received a clearly opened and re-shrinkwrapped Blu-Ray with no disc inside. At least I will (hopefully) be receiving a replacement, but GREAT JOB GUYS.

04-05-12, 08:15 PM	#120
Proglodite Senior Member Join Date: Nov 2007 Location: Chapel Hill, NC Posts: 421	re: [Dead] Deep Discount $5 coupon code I ordered Salon Kitty on 3/30/2012 and paid via PayPal...order status is still open, but no indication if/when they'll ship... Peter

04-05-12, 09:12 PM	#121
grenier DVD Talk Special Edition Join Date: Nov 2002 Posts: 1,013	re: [Dead] Deep Discount $5 coupon code Placed one order on 3/30/2012 and it's just sitting there in the open status. Would be nice if it shipped one of these days.

04-05-12, 09:26 PM	#122
mcfly DVD Talk Hall of Fame Join Date: Jun 2002 Location: California Posts: 9,021	re: [Dead] Deep Discount $5 coupon code The only reason I ordered anything from them was because of the coupon. I still haven't gotten my order yet even though it supposedly was dispatched last Saturday. Even going the slowest option it shouldn't take almost a week to get here. Don't think I'll order from them again. __________________ "I think, Lisa, that you've been taken in by an obvious forgery. Unfortunately, historical research is plagued by this sort of hoax -- the so-called confession. It's just as fake as the Howard Hughes will, the Hitler Diaries, or the Emancipation Retraction." *"You won't be seeing any prison movies where you're going - prison!"*

04-05-12, 09:26 PM	#123
Brent L DVD Talk Legend Join Date: Jun 2003 Location: Upstate, SC Posts: 13,190	re: [Dead] Deep Discount $5 coupon code I got two orders shipped, one under two different Google Checkout accounts. My one order for World of Invention showed up today, and my order for the Casablanca box set shipped today. __________________ "Would I rather be feared or loved? Ummm, easy, both. I want people to be afraid of how much they love me."

04-05-12, 09:27 PM	#124
Shinobi Senior Member Join Date: Oct 2006 Posts: 547	re: [Dead] Deep Discount $5 coupon code Placed an order on 3/30/12, and got it in the mail today. On the website it is still listed as open status though.