[Dead] Deep Discount $5 coupon code
#102
Senior Member
re: [Dead] Deep Discount $5 coupon code
I used the coupon three times and they canceled the 2nd and 3rd order. The original order paid directly with a credit card already shipped. That's fine with me, I shouldn't have tried to take advantage in the first place. At least I'm getting the Cronos Criterion for $18.80.
#103
DVD Talk Hero
re: [Dead] Deep Discount $5 coupon code
I made two Google Checkout orders and they canceled the second. At least I got the one I wanted the most, A Night to Remember BD. It's been shipped.
#104
re: [Dead] Deep Discount $5 coupon code
I humbly placed two orders. But not with Google. We'll see what happens.
#105
DVD Talk Legend
#108
DVD Talk Hero
re: [Dead] Deep Discount $5 coupon code
One thing we did found out from this sale is that DeepDiscount could cancel orders if they wanted to when requested by customers, but simply don't unless they know they are going to lose money on the order when it suits their needs.
#110
re: [Dead] Deep Discount $5 coupon code
I received notice that my CD has shipped.
At first, the site told me that I needed to spend more than $5 for the coupon to work. Then I was going to order 2 items, and it wouldn't let me add more than 1 item to the cart.
Ultimately, I got the code to work (1 CD for $3.49), but they lost business in the process. Another reason to add to the list of why I don't generally order from them.
To anyone with multiple accounts: Can you ship packages to the same address? I can come up with an alternate email and credit card, but it would have to go to the same address. I would have liked to have used more than 1 coupon.
At first, the site told me that I needed to spend more than $5 for the coupon to work. Then I was going to order 2 items, and it wouldn't let me add more than 1 item to the cart.
Ultimately, I got the code to work (1 CD for $3.49), but they lost business in the process. Another reason to add to the list of why I don't generally order from them.
To anyone with multiple accounts: Can you ship packages to the same address? I can come up with an alternate email and credit card, but it would have to go to the same address. I would have liked to have used more than 1 coupon.
#112
DVD Talk Gold Edition
re: [Dead] Deep Discount $5 coupon code
Both my orders, LADY FOR A DAY and SCARLET STREET, shipped, but I used two different delivery addresses so maybe that's why they went through without a cancellation.
#113
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Join Date: Mar 2003
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re: [Dead] Deep Discount $5 coupon code
I was one of the few that defended this company. I am done with that now. I placed an order and like many of you the coupon didn't take, so i cancelled immediately, I actually send them three emails about this. In a few hours I received three cancellation emails from three different CS agents. A few days later I get a shipping email saying the blu ray has been shipped... I asked them why it wasn't canceled and they said it was cancelled but the warehouse did not receive the cancellation. They had three days to make sure the warehouse got the memo. They are sending me a return label and asking me to send back the item which is fine, but I am not 100% certain I will get my money back. What a poorly operated business.
#114
DVD Talk Platinum Edition
Join Date: Nov 2004
Location: West Central Georgia
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re: [Dead] Deep Discount $5 coupon code
I've called DD within 5 minutes of placing an order and have been told that it was too late to cancel. I've even attempted to cancel pre-orders and out-of-stock items and have been told they couldn't be canceled but that I could return them once received. DD is one of the shittiest companies in the history of e-commerce.
#115
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re: [Dead] Deep Discount $5 coupon code
I wrote them an email stating how unhappy I was that the item shipped despite being cancelled here is what they wrote:
Thank you for contacting DeepDiscount.com!
We apologize for any inconvenience.
Again, thank you for writing DeepDiscount.com. We appreciate your business.
Regards,
Sales Support*kd*
[email protected]
http://www.deepdiscount.com
There is some quality customer support. Thanks guys! I will now take this up with the credit card company.
Thank you for contacting DeepDiscount.com!
We apologize for any inconvenience.
Again, thank you for writing DeepDiscount.com. We appreciate your business.
Regards,
Sales Support*kd*
[email protected]
http://www.deepdiscount.com
There is some quality customer support. Thanks guys! I will now take this up with the credit card company.
#117
DVD Talk Limited Edition
re: [Dead] Deep Discount $5 coupon code
Got my order today. I can't complain about west coast to east coast free shipping in less than a week including a weekend.
#118
DVD Talk Hall of Fame
re: [Dead] Deep Discount $5 coupon code
I wrote them an email stating how unhappy I was that the item shipped despite being cancelled here is what they wrote:
Thank you for contacting DeepDiscount.com!
We apologize for any inconvenience.
Again, thank you for writing DeepDiscount.com. We appreciate your business.
Regards,
Sales Support*kd*
[email protected]
http://www.deepdiscount.com
There is some quality customer support. Thanks guys! I will now take this up with the credit card company.
Thank you for contacting DeepDiscount.com!
We apologize for any inconvenience.
Again, thank you for writing DeepDiscount.com. We appreciate your business.
Regards,
Sales Support*kd*
[email protected]
http://www.deepdiscount.com
There is some quality customer support. Thanks guys! I will now take this up with the credit card company.
#119
Member
Join Date: May 2003
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re: [Dead] Deep Discount $5 coupon code
Just received my order. This will be the last time I shop with Deep Discount. Received a clearly opened and re-shrinkwrapped Blu-Ray with no disc inside. At least I will (hopefully) be receiving a replacement, but GREAT JOB GUYS.
#120
Senior Member
re: [Dead] Deep Discount $5 coupon code
I ordered Salon Kitty on 3/30/2012 and paid via PayPal...order status is still open, but no indication if/when they'll ship...
Peter
Peter
#122
DVD Talk Legend
re: [Dead] Deep Discount $5 coupon code
The only reason I ordered anything from them was because of the coupon. I still haven't gotten my order yet even though it supposedly was dispatched last Saturday. Even going the slowest option it shouldn't take almost a week to get here. Don't think I'll order from them again.
#123
DVD Talk Legend
re: [Dead] Deep Discount $5 coupon code
I got two orders shipped, one under two different Google Checkout accounts.
My one order for World of Invention showed up today, and my order for the Casablanca box set shipped today.
My one order for World of Invention showed up today, and my order for the Casablanca box set shipped today.
#125
DVD Talk Hall of Fame
re: [Dead] Deep Discount $5 coupon code
Also, if they're out of stock on an item, even though the site shows it as being in-stock, 9/10 the order doesn't really go through. If you contact customer service with your order number, they'll say they have no record of it. I had a dozen orders go like that back in February. I found out the hard way that I need to send an email to ask if things are in stock first. That, they can tell you.