Buy:The Big Kieslowski
09-08-00, 06:02 PM
Buy doesn't make any sense. As an experiment, a friend and I ordered Edward Scissorhands and Evil Dead 2. My friend placed the order one week after me. He was unable to get Evil Dead 2 at the preorder price but he was able to preorder Edward Scissorhands. I was able to preorder both titles.
A week later, I received Edward Scissorhands and he didn't. And he received Evil Dead 2, but not Edward Scissorhands.
I talk to Buy this morning and they tell me that Evil Dead 2 (and another long-awaited order, North by Northwest) is on backorder for 2-4 weeks. I told the customer service guy about my experiment. Of course, he had no explanation.
It is worth noting, however, that my friend was a new customer and that I was not. This may be one reason why he was placed on priority over me (Amazon anyone?) with a much coveted title like Evil Dead 2.
Either that or Buy is sending titles to the same area from different warehouses. Anyway, it will probably be October before I get the DVDs. http://talk.dvdtalk.com/ubb/frown.gif Still, I find it mystifying that preorders would be placed on such a strange priority.
I guess the only way to solve this problem is to preorder DVDs at least 3 weeks in advance to ensure that they will arrive in time.
A week later, I received Edward Scissorhands and he didn't. And he received Evil Dead 2, but not Edward Scissorhands.
I talk to Buy this morning and they tell me that Evil Dead 2 (and another long-awaited order, North by Northwest) is on backorder for 2-4 weeks. I told the customer service guy about my experiment. Of course, he had no explanation.
It is worth noting, however, that my friend was a new customer and that I was not. This may be one reason why he was placed on priority over me (Amazon anyone?) with a much coveted title like Evil Dead 2.
Either that or Buy is sending titles to the same area from different warehouses. Anyway, it will probably be October before I get the DVDs. http://talk.dvdtalk.com/ubb/frown.gif Still, I find it mystifying that preorders would be placed on such a strange priority.
I guess the only way to solve this problem is to preorder DVDs at least 3 weeks in advance to ensure that they will arrive in time.