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Help please. The player worked fine. My son pulled it off the entertainment center. Luckily it didn't hit the ground it just hung by the ac plug. However now it will not load any disc. It makes a funny sound. See pictures and video below. The player a Samung BD-C5500C

Video:
http://www.youtube.com/watch?v=Hs5krd0ZfA4&sns=em

Pics:

Spiky

Pretty hard to compare without knowing what it sounded like before the accident, not a complaint, just a fact. That may be the normal sound of the disc spinning. With the case off, it would be louder and sound weird. Since it does spin, I would guess the laser mechanism got knocked out of alignment. Usually you can hear the laser moving, too. Not unlike a hard drive noise. I can't in this case. Or, the spindle could be out of alignment, it does sound maybe a little wobbly. In which case the laser can't track on it, either.

Similar replacement appears to be $80 at Walmart, I'm guessing a repair job would start over $100. Actually, a refurb of this model is $68-70. Just noticed woot.com happens to be selling what looks like a wifi version of this today. $75. Refurb, of course.

Cost of a family: ever increasing. I could tell stories.....