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View Full Version : PC bogging down, RAM issue?


dvdsteve2000
03-05-12, 09:03 PM
OK, so I bought a new DSLR camera, a Canon T3i, and the pics are 18MP, and I'm shooting in JPG & RAW formats. The RAW pics are around 35MB each and the JPG's are anywhere from 5-10MP each. When I transfer pics from my SD card, my computer is totally useless. Everything freezes for the duration of the transfer, which can be around 10 minutes for about 100 pictures. I'm using a class 10 SD card, so that's not the issue. I only have 3GB of RAM and running a quad 2.2, which by today's standard seems low, but it doesn't seem low enough to freeze everything up. I'm also getting some minor freezing when iTunes fires up and a few other times as well.

Is there a way to 'dedicate' more RAM to this process or something, or do I just need more? Anyhow, here are some specs:

http://i11.photobucket.com/albums/a198/st0rmbr1nger/specs1.jpg

Thanks,

~S2K

The Cow
03-05-12, 09:09 PM
You have a 32-bit OS, you can't get any more out of it with memory (faster memory "possibly").

Check your task manager and see if you have any unnecessary services running that are eating up memory and processor.

dvdsteve2000
03-05-12, 09:19 PM
OK, so is there anything I can do? I refreshed my performance report (since I added a new vid card a while back), went up 1.4, lol:

http://i11.photobucket.com/albums/a198/st0rmbr1nger/0specs.jpg

Nifty03
03-05-12, 10:20 PM
Are you using Canon software? Removing the SD card? USB Cable (maybe not 2.0?)?

D.Pham4GLTE (>60GB)
03-05-12, 10:44 PM
Try to use a different card reader.

Jay G.
03-06-12, 09:26 AM
More important than the amount of RAM is you have is the amount of memory you're using. you could have a 64-bit system with 16GB of RAM, and if you're using 17GB of memory, you're system is going to slow down.

I see you using Windows Sidebar, and something like a dozen tabs open in a browser hiding behind Paint. It's possible you're using too much memory at once.

Go into task manager, and click on the performance tab. It should tell you how much physical memory you're using. Take a screenshot.

You can also click on Resource Monitor and check your disk usage. If it's active a lot, there could be a performance issue with your drive. It could be highly fragmented, or possibly even failing.

Another possibility is malware. This can freeze up a system as you try to perform even basic tasks. What do you use as an antivirus? You should run a secondary scan with a free malware scanner, like malwarebytes:
www.malwarebytes.org

dvdsteve2000
03-06-12, 09:09 PM
More important than the amount of RAM is you have is the amount of memory you're using. you could have a 64-bit system with 16GB of RAM, and if you're using 17GB of memory, you're system is going to slow down.

I see you using Windows Sidebar, and something like a dozen tabs open in a browser hiding behind Paint. It's possible you're using too much memory at once.

Go into task manager, and click on the performance tab. It should tell you how much physical memory you're using. Take a screenshot.

You can also click on Resource Monitor and check your disk usage. If it's active a lot, there could be a performance issue with your drive. It could be highly fragmented, or possibly even failing.

Another possibility is malware. This can freeze up a system as you try to perform even basic tasks. What do you use as an antivirus? You should run a secondary scan with a free malware scanner, like malwarebytes:
www.malwarebytes.org

Thanks guys! I'm running Norton 360 and all was good. I also just installed/ran the MalwareBytes program:

3/6/2012 5:49:20 PM
mbam-log-2012-03-06 (17-49-20).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 379581
Time elapsed: 1 hour(s), 45 minute(s), 45 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

I also defragged the other day. I ran the performance tests and I'll post them in a few...

dvdsteve2000
03-06-12, 11:14 PM
http://i11.photobucket.com/albums/a198/st0rmbr1nger/perfreport.jpg

http://i11.photobucket.com/albums/a198/st0rmbr1nger/resoverview.jpg

dvdsteve2000
03-08-12, 03:54 PM
Are you using Canon software? Removing the SD card? USB Cable (maybe not 2.0?)?

I was connecting my camera to the PC, now I remove the card, it is much faster. I still get some significant freezing after the card transfers pics though. My pointer is frozen until the green 'load' bar finishes. Frustrating.

Jay G.
03-08-12, 04:01 PM
Were those Task Manager and Resource Monitor grabs done at the time you were experiencing freezes?

4KRG
03-08-12, 04:07 PM
Steve

Best advice I can offer would be for you to get rid of Vista and upgrade to windows 7.

Even better advice would be for you to purchase an SSD to boot from (64Gb is all you need, less than $100 these days)

Short of that, you can download a program called Autoruns

http://technet.microsoft.com/en-us/sysinternals/bb963902

Try to tweak what is loading at boot to the min needed and use autoruns to kill uneeded programs

maybe process explorer can help you figure out the most resource hungry programs on your machine

http://technet.microsoft.com/en-us/sysinternals/bb896653

the freezing up during data transfers from the camera/sd card sounds like a Vista choke to me. For the short time I ran that OS, I had all kinds of temp freeze ups like what you are talking about (I had it on a older core 2 E6700 processor) and windows 7 fixed all that (same hardware).

total amount of RAM does not appear to be your issue.

Norton 360 may be part of your problem as well.

dvdsteve2000
03-08-12, 07:48 PM
Were those Task Manager and Resource Monitor grabs done at the time you were experiencing freezes?

That was right after a freeze.

Steve

Best advice I can offer would be for you to get rid of Vista and upgrade to windows 7.

Even better advice would be for you to purchase an SSD to boot from (64Gb is all you need, less than $100 these days)

Short of that, you can download a program called Autoruns

http://technet.microsoft.com/en-us/sysinternals/bb963902

Try to tweak what is loading at boot to the min needed and use autoruns to kill uneeded programs

maybe process explorer can help you figure out the most resource hungry programs on your machine

http://technet.microsoft.com/en-us/sysinternals/bb896653

the freezing up during data transfers from the camera/sd card sounds like a Vista choke to me. For the short time I ran that OS, I had all kinds of temp freeze ups like what you are talking about (I had it on a older core 2 E6700 processor) and windows 7 fixed all that (same hardware).

total amount of RAM does not appear to be your issue.

Norton 360 may be part of your problem as well.

Thanks Ken! I downloaded the two programs. I was lost withProcess Explorer, but Autoruns was easier to figure out. I had a TON of stuff listed in there, and disabled a lot of it. My PC definitely started up faster than it has in quite some time. I'm going to remove a shit-ton of programs to see if that helps even more.

How would Norton 360 be hurting my PC? My renewal is up in two days, so now is the time to shitcan it if necessary. Should I just go with the Windows Firewall?

D.Pham4GLTE (>60GB)
03-08-12, 08:49 PM
Norton is a memory hog. You can use Microsoft security essential or avast or there are other free av products out there.

4KRG
03-08-12, 09:09 PM
How would Norton 360 be hurting my PC? My renewal is up in two days, so now is the time to shitcan it if necessary. Should I just go with the Windows Firewall?

Phammy said it, Although the coporate norton product isn't as much of a hog, the 360 product is a hog. Vista is a hog, so hog + hog = double hog :)


MS security essentials is a better choice today

http://windows.microsoft.com/en-US/windows/products/security-essentials

Remove all of Norton 360 first.

something like this might help you

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=20071130124653EN&lg=english&ct=united%20states&product=home&version=1&pvid=f-home&entsrc=redirect_pubweb

As for firewall, you can run the windows firewall, I assume you are also behind some type of router on your home network, so that helps.

If you feel you must install another firewall, try Comodo

http://personalfirewall.comodo.com/free-download.html?key5sk1=802ed9fa2fe7e6af700faeb4700e223c1487b66a&key5sk2=&key5sk3=1331244456000&key5sk4=&key5sk5=1331244476000&key6sk1=&key6sk2=FF1001&key6sk3=7&key6sk4=en-us&key6sk5=US&key6sk6=0&key6sk7=Google&key6sk8=111102&key6sk9=16801050&key6sk10=true&key6sk11=5c8b9842a46c48f03ab0d2655a7bfd1d8cff3a5b&key7sk1=3&key1sk1=ors&key1sk2=Google


It might not really be necessary

4KRG
03-08-12, 09:10 PM
I was lost withProcess Explorer,


Think of it as a more informative task manager. You can look at what programs are running, how much processor and memory each one is taking up.

If you run this, then initiate a transfer that causes your PC to hang, you might be able to see what exactly is hanging.

dvdsteve2000
03-09-12, 04:53 PM
Ken, as always, thanks a ton!!!! Norton is gone (and save me $70 by one day!) and MS Security is installed. I don't want to invest in Windows 7 right now because I plan on getting a new PC later this year.

Thanks D.Pham and everyone else who helped!!!

~S2K