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ugh - Amazon is so slow!!! [Archive] - DVD Talk Forum
 
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View Full Version : ugh - Amazon is so slow!!!


kristina
08-24-11, 08:34 PM
I just ordered three CD's from Amazon four days ago (August 20th). Now I know one of the CD's is a CD-R so it has to be manufactured, but there's no excuse for them to take so long with the other CDs... I've never waited this long for something to be shipped from them... and yes, I used that combine items into few shipments option...
I'm starting to get nervous though considering I've been reading a few Amazon horror stories on here. Makes me wonder if I should buy MP3s instead of CDs now. ugh!! :(

DirkUSA
08-25-11, 08:42 AM
I just ordered three CD's from Amazon four days ago (August 20th). Now I know one of the CD's is a CD-R so it has to be manufactured, but there's no excuse for them to take so long with the other CDs... I've never waited this long for something to be shipped from them... and yes, I used that combine items into few shipments option...
(

That's what happens when you use their free shipping. On top of that you have to wait for the CD-R to be manufactured.

I don't understand that you complain that they didn't ship out the other CDs when you used "combine items" to get free shipping. You get what you pay for.

Groucho
08-25-11, 08:59 AM
Gotta love Prime. Everything comes in two days, sometimes one.

Solid Snake
08-25-11, 09:05 AM
That's what happens when you use their free shipping. On top of that you have to wait for the CD-R to be manufactured.

I don't understand that you complain that they didn't ship out the other CDs when you used "combine items" to get free shipping. You get what you pay for.

this

Gotta love Prime. Everything comes in two days, sometimes one.

and so fucking true on this....

clckworang
08-25-11, 12:28 PM
That's what happens when you use their free shipping. On top of that you have to wait for the CD-R to be manufactured.

I don't understand that you complain that they didn't ship out the other CDs when you used "combine items" to get free shipping. You get what you pay for.

Yep. Sorry. Get Prime. It's worth it.

Geddlo
08-25-11, 12:50 PM
Didn't Amazon give you an estimated arrival date?

davidh777
08-25-11, 01:14 PM
I just ordered three CD's from Amazon four days ago (August 20th). Now I know one of the CD's is a CD-R so it has to be manufactured, but there's no excuse for them to take so long with the other CDs... I've never waited this long for something to be shipped from them... and yes, I used that combine items into few shipments option...
I'm starting to get nervous though considering I've been reading a few Amazon horror stories on here. Makes me wonder if I should buy MP3s instead of CDs now. ugh!! :(

Same as what others have said, but :hscratch:

RonG617
08-25-11, 05:55 PM
My prime has been awesome, I have been getting things overnight half the time now.

EdTheRipper
08-25-11, 07:22 PM
Gotta love Prime. Everything comes in two days, sometimes one.

Yup. Best $79 I've spent.

danwiz
08-25-11, 08:17 PM
Patience is a virtue.

GreenVulture
08-26-11, 04:55 PM
Patience is a virtue.
Patience is for slow morons; get Prime.

kristina
08-26-11, 07:32 PM
Gotta love Prime. Everything comes in two days, sometimes one.

yeah I've tried the trial of it before. Possibly doing another Amazon Prime Trial would've gotten items shipped faster. Also I considered that maybe since the CDs I ordered aren't Top 40 material, that could be why they take so long to ship. At least six days later they've shipped one of the three.

kristina
08-26-11, 07:33 PM
My prime has been awesome, I have been getting things overnight half the time now.

I'll think about it.

Double_Oh_7
08-26-11, 07:38 PM
My prime has been awesome, I have been getting things overnight half the time now.

You do realize Prime is basically paying for shipping in advance.

Texan26
08-26-11, 08:40 PM
You do realize Prime is basically paying for shipping in advance.

But it's very cheap two day shipping if you order at least once a week like I do. It would equal to about 1.50 per package and I'm not including the multiple packages I order Black Friday week. Plus it now includes instant streaming movies. Most of my orders are always below the $25 that qualifies for free shipping. I think it's silly when people add stuff they don't want to make it go over the $25 free shipping option.

adrenaline78
08-28-11, 02:43 PM
Patience is for slow morons; get Prime.

Everything I get from amazon I get within 3-4 days. There is no reason to justify paying 79$ for 2 day shipping, when you can just as easily wait that extra 2 days for free.


The only benefit is you don't need to have that 25$ threshold to qualify for the free ship.

RonG617
08-28-11, 06:00 PM
But it's very cheap two day shipping if you order at least once a week like I do. It would equal to about 1.50 per package and I'm not including the multiple packages I order Black Friday week. Plus it now includes instant streaming movies. Most of my orders are always below the $25 that qualifies for free shipping. I think it's silly when people add stuff they don't want to make it go over the $25 free shipping option.

I agree, I am paying for convenience. I order a ton of stuff from Amazon, from dvds to food products. I must get 3 shipments a week from them. I don't have to worry about coming up with $25 worth of stuff to get free shipping. The $79 ends up being 50 cents per shipment, plus I get everything shipped right away. Throw in free prime instant videos and it works out great for me.

mattysemo247
09-28-11, 01:39 PM
I didn’t really want to start a new thread, but am having a real problem with Amazon right now. So I ordered an item with Prime on 9/12. The same day it went into shipping soon status. Fast forward to today, and it’s still in shipping soon status. I chatted with them five times now, and every time, they keep saying “we show a delivery date on” insert tomorrow’s date. I can’t cancel it because it’s stuck in shipping soon status and if you go to the product page it shows that it’s in stock. Does anyone have any suggestions?

Groucho
09-28-11, 01:52 PM
What's the item?

DirkUSA
09-28-11, 03:15 PM
I didn’t really want to start a new thread, but am having a real problem with Amazon right now. So I ordered an item with Prime on 9/12. The same day it went into shipping soon status. Fast forward to today, and it’s still in shipping soon status. I chatted with them five times now, and every time, they keep saying “we show a delivery date on” insert tomorrow’s date. I can’t cancel it because it’s stuck in shipping soon status and if you go to the product page it shows that it’s in stock. Does anyone have any suggestions?

Ask them for the tracking number. If it shows shipped and you are a prime member they should be able to give you a tracking number.

mattysemo247
09-28-11, 03:22 PM
Ask them for the tracking number. If it shows shipped and you are a prime member they should be able to give you a tracking number.

That's just it, it hasn't shipped. It's just stuck in shipping soon status. So no tracking #.

adrenaline78
09-28-11, 08:10 PM
Is it from amazon or the marketplace? And don't tell me it's from "moviegoods". If it is you will not see your item for a month.

kd5
09-28-11, 10:29 PM
Patience is for slow morons; get Prime.

Not a very nice thing to say to anyone.

When I order anything from Amazon, I expect it'll take at least 5 days, maybe even a week to get here, so I'm already prepared for it, and it didn't cost me $79 for them to ship it to me either. -kd5-

Drake
09-29-11, 07:33 AM
Gotta love Prime. Everything comes in two days, sometimes one.

Sometimes 3.....we had free Prime for a whole year, so we decided to pay for this year.

The other day I ordered 2 items ,1 should show up later today (that makes 2 days) and the other one is scheduled for tomorrow ....now I know I was never good in math but that is 3 days.

And a couple weeks ago I ordered an Item late Thursday night and did not receive it till the following Tuesday ....I thought it should have been Monday?...right ?....Friday is a business day that's 1 and then Monday is a Business day that's 2.
So the point is , that saying "you get what you pay for" is not always true.

Obi-Wan Jabroni
09-29-11, 10:27 AM
Not a very nice thing to say to anyone.

When I order anything from Amazon, I expect it'll take at least 5 days, maybe even a week to get here, so I'm already prepared for it, and it didn't cost me $79 for them to ship it to me either. -kd5-

I pay zero for prime. I had Amazon Student for a year, and now I'm on Amazon Mom (Mom is a 3 month membership, but it can be extended based on your orders, I've been on it for less than a month and already earned a 4 month extension).

mattysemo247
09-29-11, 02:31 PM
Well I did the online chat and it sounds like there was a glitch with the order in the system. I used a gift card, so it was charged when it entered “shipping soon” status, so they refunded that and I placed another order and it already shipped out. I don’t know why it took them this long to figure out the problem, but I guess at least now it’s fixed.

WallyOPD
09-29-11, 11:06 PM
And a couple weeks ago I ordered an Item late Thursday night and did not receive it till the following Tuesday ....I thought it should have been Monday?...right ?....Friday is a business day that's 1 and then Monday is a Business day that's 2.
So the point is , that saying "you get what you pay for" is not always true.

If you ordered it late Thursday night then for purposes of shipping you ordered it on Friday. The day you order doesn't count as a shipping day, so two business days later would be Tuesday.

joe_b
10-08-11, 03:14 AM
It's taken over a week for my last two orders to ship. Both were ordered from the Marketplace with Amazon fulfillment. Not that I'm in a hurry, but they've always processed things faster than that, even with FSSS.

islandclaws
10-08-11, 12:23 PM
Patience is a virtue.

Seriously.

I order stuff I want, I get free shipping, and I don't really think about it until it arrives, which is almost always in a couple days.

Viper187
10-27-11, 02:26 PM
Yep. Sorry. Get Prime. It's worth it.

No. It used to be worth it. I loved Prime when everything I ordered came UPS. Problem is they started using unreliable 3rd rate carriers like A1, Lasership, and Prestige. I'd gladly pay $100/year for Prime if I could get guaranteed UPS.

rennervision
11-21-11, 08:56 PM
I used to place orders with Amazon using their free shipping, and it would ship the next day - sometimes arriving at my door 24 hours later.

Now it's just getting ridiculous. I had the Harry Potter Blu-ray collection on preorder. For two weeks prior to its release date, I was wondering why everything I bought was in a perpetual "Shipping Soon" status.

Well waddaya know - when Harry Potter eventually arrived, it was boxed with everything I had been ordering for the past two weeks.

Same thing is going on now. Multiple orders which haven't shipped in a week. Something tells me when Arkham City for PC is finally released, I'm going to get a very big box with that game I preordered along with everything else.

Thing is - you can't cancel once it's in Shipping Soon status. And if you call, they'll tell you the same thing. But it seems a little disingenuous to tell you it can't be cancelled as it's now entered the packaging stage when you can place orders after this which eventually end up in the same box.

rennervision
11-22-11, 06:55 PM
I finally had to break down and call them about this, as I've had orders sitting there for over a week now as "Not Yet Shipped." The lady apologized and after I got off the phone, half my orders finally updated to "Shipping Soon."

Holly Martins
11-24-11, 02:58 PM
A few years back a UPS guy at a local watering hole confessed to me that they go the extra mile to deliver Prime shipments on time. They'll sometimes throw out other Amazon packages at the warehouse to be shipped another day if they're overloaded (or tired) but Prime always gets a space on the truck.

Ever since I've been a Prime guy and I love it.