Best Buy Reward Zone Topics Including Premier Silver

[b2net]

Thought of starting a thread to discuss the various topics of Best Buy's Reward Zone, including Premier Silver. There have been various threads previoulsy.

Best Buy General info (including basic Reward Zone)
888-BEST BUY (888-237-8289)

Best Buy Reward Zone Premier Silver
866-797-7367

Best Buy Geek Squad
800-433-5778

Best Buy Reward Zone Dining (http://forum.dvdtalk.com/store-forum/562912-best-buy-reward-zone-dining.html)

BB Reward Zone - Points and Purchases not showing up? (http://forum.dvdtalk.com/store-forum/564375-bb-reward-zone-points-purchases-not-showing-up.html)

Best Buy Reward Zone "Annualization" (http://forum.dvdtalk.com/store-forum/584004-best-buy-reward-zone-annualization.html)

$10 Gift Cert. From BB Reward Zone- Merry Christmas (2010) (http://forum.dvdtalk.com/blu-ray-bargains/583585-10-gift-cert-bb-reward-zone-merry-christmas.html)

Best Buy Reward Zone MasterCard Questions (http://forum.dvdtalk.com/store-forum/571488-best-buy-reward-zone-mastercard-questions.html)

Best Buy taking away Reward Zone points (http://forum.dvdtalk.com/store-forum/569232-best-buy-taking-away-reward-zone-points.html)

Best Buy Reward Zone log-in troubles (http://forum.dvdtalk.com/store-forum/542090-best-buy-reward-zone-log-troubles.html)

Reward Zone Certificate Question (http://forum.dvdtalk.com/store-forum/540846-reward-zone-certificate-question.html)

Can others use your Best Buy Reward Zone (http://forum.dvdtalk.com/store-forum/455135-can-others-use-your-best-buy-reward-zone.html)

Best Buy RZ - Good Customer Service (http://forum.dvdtalk.com/store-forum/588068-best-buy-rz-good-customer-service.html)

Question about Best Buy RZ points. (http://forum.dvdtalk.com/store-forum/597711-question-about-best-buy-rz-points.html)

$10 Best Buy Reward Zone Cert for "Happy Holidays" (2011) (http://forum.dvdtalk.com/dvd-bargains/597099-10-best-buy-reward-zone-cert-happy-holidays.html)

I will drop more links here once discovered or created.

[b2net]

As of today 2011-02-02, the Reward Zone has "Site maintenance is in progress" until Thursday 2011-02-03. Didn't realize the site would be affected by this Historical Winter Storm..

[b2net]

updated links

[b2net]

btw.. the new RZ.com site removed the CinemaNow credits for Premier Silver. I had a code waiting for use on Feb28... called.. got Customer Satisfaction Points.. but was told they were going to get that back up in a couple days.. well.. I bet it is gone now.. cause they also changed the Napster benefit... just sayin....

[Flicker]

The last few years I have received a bonus coupon for Reward Zone on (or around) my birthday.

It is tomorrow and I haven't received anything. I guess I could call but hopefully someone can know if this perk has been cancelled.

[b2net]

As the turn of the screw (er uh.. the new year)... thought it might be worth it to bump this thread to get comments about the pending loss of points...

[BigSue]

As the turn of the screw (er uh.. the new year)... thought it might be worth it to bump this thread to get comments about the pending loss of points...

I got a RZ card this year. Did the points used to carry over year to year?

[b2net]

Yes

[BigSue]

Well, that certainly doesn't encourage me to buy more.

[GizmoDVD]

Was about $150 short of being a silver member this year. Didn't know it reset on dec 31st...thought I had till Feb when my 'Silver' ran out. Guess not. Oh well, looks like I'll continue shopping at Amazon (a lot of my purchases were not from me at BB. I use them as a showroom but friends and family sometimes don't).

[b2net]

You may be able to call end of January for a "review" of your account. This may result in a continuation. Worth a shot.

[JorgeC]

anyone able to get thru on the customer service line? I've been disconnected 3 times today. Once after I actually got thru and was speaking to a person, got put on hold, and disconnected.

[Brian Shannon]

They still have this program?

I had it when it started, they sent me a letter telling me that my account was going to be closed?

[mytvobsession]

They still have this program?

I had it when it started, they sent me a letter telling me that my account was going to be closed?

If you haven't made a purchase in a year, I think they close your account.

[GilreathAZ30]

great buy

[dtcarson]

Whew, I just got a cert. I had been hovering at 11 points shy of a cert for a month - I made the mistake of buying some stuff during December with a gift card. Now I'm only at about 29 points which would be easier to lose. Of course I've got about another 200 points about to clear - so today is pretty much the only day I'd be "OK" with them purging the points. That is, I'd still complain, but not as loudly.
I did get a triple bonus points coupon for my birthday in January, but I did not get the holiday bonus points or cert - and I got totally no response when I contacted them.
Best Buy Reward Zone - the most customer-unfriendly frequent customer plan on the planet.

[Todd B.]

Best Buy Reward Zone - the most customer-unfriendly frequent customer plan on the planet.
Over the years, I've gotten hundreds of dollars worth of free goods and free shipping through the Reward Zone program, simply for buying stuff that I would have bought anyway. :shrug:

[dtcarson]

That may be, and about the only thing that saves it (along with the occasional good deal like my bonus for getting a phone) - but I'm hard pressed to find another store's plan that's as full of hoops to jump through.