Amazon's Customer Service Rocks
#1
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Amazon's Customer Service Rocks
So I ordered the latest Ipod Nano from Amazon, and about a month later it became defective{to no fault of my own of course, darn thing kept pausng itself}. Since Apple refused to fix it, I shot Amazon a email asking if they'd exchange it. Not 10 minutes later I get an email saying they're shipping a new one with one day shipping and gave me a label to send the old one back. Gotta love Amazon.
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Re: Amazon's Customer Service Rocks
They actually offer a one year linited warrenty. They claimed that it was caused by "accidental damage and misuse", which I know is BS because I've been very careful with it and made sure nothing happened to it..
#4
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Re: Amazon's Customer Service Rocks
Glad you got a favorable result from Amazon. I too have had nothing but great results when dealing with Amazon customer service.