Buy:ozzfan84
09-27-09, 11:34 PM
There is a very small thread on the Best Buy RZ site about this issue, but the only people who are posting are the people who are affected. I'm writing to ask if anyone else has noticed this issue:
Traditionally, whenever you bought a new video game item, when the transaction would show up in your account as "pending" the bar on the Gamers Club section of the site would move up, depending on how much you spent.
Whenever the bar hit $150, a $10 Gamers Club cert would show up as pending in your "points and purchases" section of the account for about 30 days, then it would turn into a new RZ certificate. It would sit there as pending to account for the return period for the last purchase you made.
My "money bar" in my RZ Gamers Club account no longer moves towards $150 when new transactions appear in my account as pending. Of course, when I call in for help, no one knows what I'm talking about and they keep saying things like "it takes at least 30 days for anything to show up."
However, people on the RZ forum are saying they've even waited so long as after the point where those transactions post to the account, and the dollar bar still hasn't moved.
Is anyone else noticing anything like this with their Gamers Club meter? Are there people out there who still have a bar that is moving when new video game purchases show up in their account as pending?
Traditionally, whenever you bought a new video game item, when the transaction would show up in your account as "pending" the bar on the Gamers Club section of the site would move up, depending on how much you spent.
Whenever the bar hit $150, a $10 Gamers Club cert would show up as pending in your "points and purchases" section of the account for about 30 days, then it would turn into a new RZ certificate. It would sit there as pending to account for the return period for the last purchase you made.
My "money bar" in my RZ Gamers Club account no longer moves towards $150 when new transactions appear in my account as pending. Of course, when I call in for help, no one knows what I'm talking about and they keep saying things like "it takes at least 30 days for anything to show up."
However, people on the RZ forum are saying they've even waited so long as after the point where those transactions post to the account, and the dollar bar still hasn't moved.
Is anyone else noticing anything like this with their Gamers Club meter? Are there people out there who still have a bar that is moving when new video game purchases show up in their account as pending?