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Inactive account message? [Archive] - DVD Talk Forum
 
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View Full Version : Inactive account message?


bahgee
05-19-09, 01:28 PM
So I tried to log-in to my account today and get the following message:

"Your account is inactive. Contact Customer Service"

Any idea why it went inactive? I have had it for 2+ years, my last purchase was early this year, and I responded to my director's selection last week.

Anyone get a similar message? Also, I am sure its in here somewhere, but what is the best number to reach customer service? Thanks.

smashthesymbols
05-19-09, 02:55 PM
I just posted about this in the questions thread.

My situation is the same as yours. Account has been open for years, has semi-frequent purchases and has suddenly become inactive.

ksyblues
05-19-09, 03:37 PM
the columbiahouse members sites and enrollment sites are down.so your account is probably ok

smashthesymbols
05-20-09, 06:39 PM
Just for the record, mine came back this afternoon.