FYE.com: 25% off Used DVD (free ship over $25)
#1
DVD Talk Platinum Edition
Thread Starter
FYE.com: 25% off Used DVD (free ship over $25)
FYE.com (same stock and similar prices as secondspin.com and wherehouse.com) currently has a code for 25% off of Used DVDs:USED25DVDROK
You get free shipping if your order is $25 (actually, only the pre-discount price has to be over $25). I don't see an expiration date.
You get free shipping if your order is $25 (actually, only the pre-discount price has to be over $25). I don't see an expiration date.
#4
Member
Join Date: May 2006
Posts: 65
Likes: 0
Received 0 Likes
on
0 Posts
Re: FYE.com: 25% off Used DVD (free ship over $25)
Just a quick word of warning -- FYE's customer service is THE WORST. They share the same stock with Secondspin; I would wait if at all possible to order using one of Second spin's 20% FS sales.
If there is a problem with your order, I have found Secondspin's customer service quick and very helpful. With FYE it is like pulling teeth.
Some differences:
-damaged items: Secondspin will usually send a replacement free of charge, and allow you to either keep or send back the item free of charge; FYE will not send a replacement and will require you to pay return shipping
-incorrect items: Secondspin: same as damages items; FYE will not send a replacement and though I was told they would reimburse return shipping charges, they on occasion have not and I have had to contest with my credit card
That said, sometimes I chance an order from FYE. But caveat emptor most definitely applies.
If there is a problem with your order, I have found Secondspin's customer service quick and very helpful. With FYE it is like pulling teeth.
Some differences:
-damaged items: Secondspin will usually send a replacement free of charge, and allow you to either keep or send back the item free of charge; FYE will not send a replacement and will require you to pay return shipping
-incorrect items: Secondspin: same as damages items; FYE will not send a replacement and though I was told they would reimburse return shipping charges, they on occasion have not and I have had to contest with my credit card
That said, sometimes I chance an order from FYE. But caveat emptor most definitely applies.
#5
Re: FYE.com: 25% off Used DVD (free ship over $25)
This is ridiculous: I just tried to buy three out-of-print DVDs. Got to the final checkout screen and everything looked good. Then I clicked 'Place Order' and it only shows two of the DVDs I ordered on the confirmation page. The total was still the same as it was before, but one of the items was dropped. I received the confimation e-mail and it also lists only two of the DVDs I ordered.
I check the website and the missing used item is still listed for sale. Thank goodness they had a 'cancel unshipped items' option, but I'm very hesitant to attempt making this order again. Anyone placing an order with them should look carefully to ensure it went through properly.
I check the website and the missing used item is still listed for sale. Thank goodness they had a 'cancel unshipped items' option, but I'm very hesitant to attempt making this order again. Anyone placing an order with them should look carefully to ensure it went through properly.
#7
DVD Talk Legend
Re: FYE.com: 25% off Used DVD (free ship over $25)
Coupon can't be used for blu-ray's
#8
Senior Member
Join Date: Jan 2005
Posts: 267
Likes: 0
Received 0 Likes
on
0 Posts
Re: FYE.com: 25% off Used DVD (free ship over $25)
I've had the same problem with FYE's customer service. What a horrid policy. But this is too good a deal to pass. (I'm ashamed of myself.)
#11
#12
Senior Member
Join Date: Oct 2003
Posts: 596
Likes: 0
Received 0 Likes
on
0 Posts
Re: FYE.com: 25% off Used DVD (free ship over $25)
Same problem here -- sales tax is messed up. It's charging me about 16% sales tax when it should only be about 8%. I wonder if calling them will help?
#13
Re: FYE.com: 25% off Used DVD (free ship over $25)
Well, they fixed the glitch - but now the code it DEAD. Thanks, FYE guys.
Granted, I should probably just forget it - but they currently have a 20% code going as well. The used DVDs I'm considering are all priced at least a dollar less than SecondSpin, so I doubt I can find them cheaper outside of a pawn shop. But their customer service never even responded to my e-mail, so I'm not very eager to give them anymore of my business.
Granted, I should probably just forget it - but they currently have a 20% code going as well. The used DVDs I'm considering are all priced at least a dollar less than SecondSpin, so I doubt I can find them cheaper outside of a pawn shop. But their customer service never even responded to my e-mail, so I'm not very eager to give them anymore of my business.