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Backordered selection in enrollment, am I going to have issues? [Archive] - DVD Talk Forum
 
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View Full Version : Backordered selection in enrollment, am I going to have issues?


joltman
04-23-09, 11:03 AM
I just got an enrollment through, and among the DVDs I chose was Donnie Darko, which is says is backordered. The thing is, Amazon currently says it's discontinued, so it might not come in. Anyone ever have a situation like this with an enrollment?

riotinmyskull
04-23-09, 01:23 PM
they'll just end up giving you a voucher for another selection.

joltman
04-23-09, 01:30 PM
they'll just end up giving you a voucher for another selection.

Any idea how long they will wait to get more stock in before they give that to me?

lizard
04-24-09, 10:11 AM
Often, by the time the rain check comes the title is back in stock. Columbia House may also hold the enrollment package for a few days to wait for the OOS DVD to be restocked.

If you do get a rain check, the best way to use it is to call Columbia House. The CSR can tell you whether or not the DVD you want is in stock. The piece of paper is unnecessary, there will be a notation on your account that you are owed a DVD. The rain check must be used on selections available for enrollment. (But one can wait to use it until a title of interest becomes available.)

joltman
04-24-09, 12:09 PM
Often, by the time the rain check comes the title is back in stock. Columbia House may also hold the enrollment package for a few days to wait for the OOS DVD to be restocked.

If you do get a rain check, the best way to use it is to call Columbia House. The CSR can tell you whether or not the DVD you want is in stock. The piece of paper is unnecessary, there will be a notation on your account that you are owed a DVD. The rain check must be used on selections available for enrollment. (But one can wait to use it until a title of interest becomes available.)

Well, I can tell they didn't hold it, because I just received the rest of them today :) My main worry was because Amazon lists it as discontinued, so CH might not get any more in stock. Anyway, thanks for the responses!

BobO'Link
04-24-09, 05:12 PM
^Out of curiosity, what was the title?

joltman
04-24-09, 06:36 PM
Donnie Darko