Xbox 360 HD-DVD player won't play HD-DVD's
#1
DVD Talk Limited Edition
Thread Starter
Xbox 360 HD-DVD player won't play HD-DVD's
Hey guys I have a buddy who just got the add on for his 360. The HD player plays SD discs but not HD discs. He brought it over my house and it worked fine. He did install the installation disc on his xbox. Why in the world would this appen?
Anyone have any troubleshooting tips?
Anyone have any troubleshooting tips?
#2
DVD Talk Legend
Just to get this out of the way, he's not trying to play a Blu-ray Disc, right? It may be a stupid thing to ask, but I wanted to be sure that's not it.
Which disc(s) won't work?
Which disc(s) won't work?
#5
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Hey guys I have a buddy who just got the add on for his 360. The HD player plays SD discs but not HD discs. He brought it over my house and it worked fine. He did install the installation disc on his xbox. Why in the world would this appen?
Anyone have any troubleshooting tips?
Anyone have any troubleshooting tips?
Last edited by sniper308; 11-23-08 at 06:13 PM.
#6
You don't have to set the output to HD. The XBox will downcovert the 1080i/1080p to 480i just fine.
Although you do have to make sure you are using the USB cable that came with it, software is installed on the 360, and you are playing the HD DVD in the add-on itself.
Although you do have to make sure you are using the USB cable that came with it, software is installed on the 360, and you are playing the HD DVD in the add-on itself.
#7
DVD Talk Limited Edition
Thread Starter
Yes he is playing HD-DVD's LOL and we have tried many different ones. And now for some reason its not playing on mine anymore. Now I do have my install disc I put in his but it didn't make a difference. Is there some new updated that might be needed. My disc is from 2006 but I see there is a 2007 update???
#8
Moderator
Are either of you running the NXE desktop? I was having some problems w/ my HD drive until the update. Since then everything (well so far ) has been fine.
#9
DVD Talk Limited Edition
Thread Starter
well maybe i should have said this before what he doesn't have his 360 connected online. He moved in with a chick that doesn't have internet. Yea he's a douche.... He brought his system to my house and we did the new dash update but still nothing!!!!
#10
Moderator
One other thing (and one of the problems the NXE seems to have fixed) is what USB port are you trying it in? Originally mine would not work in the back port at all. On the 360 Elite version that I have there's front ports[1] on which the HD drive would work about 1/2 the time.
[1] I'm not that familiar w/ the hardware layout of all the versions so I don't know if all of them have these.
[1] I'm not that familiar w/ the hardware layout of all the versions so I don't know if all of them have these.
#11
DVD Talk Limited Edition
Thread Starter
nah we don't have the elite. My works perfectly in the back, but on his we tried all. But what I don't get is the standard dvd's work perfect but HD DVD say unplayable disc.
#12
Ahh...
Since his unit is not connected to the internet, he is not getting the automatic update file for HD DVD playback. Although he has the new NXE, he needs to be connected to internet when loading an HD DVD. It will automatically load the newest HD DVD update.
Go here for the update file.
Its best to burn a CD for this one.
If it still does not work after the update, you may have to contact Microsoft since they still support the drive.
Since his unit is not connected to the internet, he is not getting the automatic update file for HD DVD playback. Although he has the new NXE, he needs to be connected to internet when loading an HD DVD. It will automatically load the newest HD DVD update.
Go here for the update file.
Its best to burn a CD for this one.
If it still does not work after the update, you may have to contact Microsoft since they still support the drive.
#13
DVD Talk Hero
One other thing (and one of the problems the NXE seems to have fixed) is what USB port are you trying it in? Originally mine would not work in the back port at all. On the 360 Elite version that I have there's front ports[1] on which the HD drive would work about 1/2 the time.
[1] I'm not that familiar w/ the hardware layout of all the versions so I don't know if all of them have these.
[1] I'm not that familiar w/ the hardware layout of all the versions so I don't know if all of them have these.
#14
DVD Talk Limited Edition
Thread Starter
Ahh...
Since his unit is not connected to the internet, he is not getting the automatic update file for HD DVD playback. Although he has the new NXE, he needs to be connected to internet when loading an HD DVD. It will automatically load the newest HD DVD update.
Go here for the update file.
Its best to burn a CD for this one.
If it still does not work after the update, you may have to contact Microsoft since they still support the drive.
Since his unit is not connected to the internet, he is not getting the automatic update file for HD DVD playback. Although he has the new NXE, he needs to be connected to internet when loading an HD DVD. It will automatically load the newest HD DVD update.
Go here for the update file.
Its best to burn a CD for this one.
If it still does not work after the update, you may have to contact Microsoft since they still support the drive.
Yes but why would it not work at my house. He had both the player and 360 we hooked it up and nothing... I have everything hooked up to the internet so his unit should have taken an update.
Still baffled how SD dvd's WORK but HD dvd do not!!!
#15
DVD Talk Legend
#16
Moderator
Still baffled how SD dvd's WORK but HD dvd do not!!!
EDIT
but HD DVD say unplayable disc
#17
DVD Talk Limited Edition
Thread Starter
#18
DVD Talk Limited Edition
Thread Starter
At this point I suspect you are looking at a hardware malfunction. I don't know the specifics of the HD drive but it wouldn't surprise me if there are in fact two lasers (one for SD and one for HD). If that is the case then the HD laser is probably the one w/ the problem. BTW does it not even recognize an HD dvd is in there or does it see it but not play it?
EDIT
Ok so it sounds like it sees there is something but it just can't do anything w/ it. Do you have another HD player around to make sure the DVDs are ok? I still think you're looking at a screwed up drive though.
EDIT
Ok so it sounds like it sees there is something but it just can't do anything w/ it. Do you have another HD player around to make sure the DVDs are ok? I still think you're looking at a screwed up drive though.
#19
Moderator
It's getting a little confusing, just to make sure we have the story straight...
Tried HD player on his Xbox, didn't work
Tried HD player on your Xbox, it worked
Tried HD player on his Xbox again it didn't work
Brought whole system to your house, HD player didn't work on either system now
SD DVDs work in the player on both systems
HD DVDs come up as unrecognized on the dashboard
Both Xboxes are running NXE
HD DVDs play fine on a console player you have
Does that sound about right? Again my guess is the HD laser in the drive is toast. Why it initially worked on your machine is anyone's guess... one final attempt at life maybe
Tried HD player on his Xbox, didn't work
Tried HD player on your Xbox, it worked
Tried HD player on his Xbox again it didn't work
Brought whole system to your house, HD player didn't work on either system now
SD DVDs work in the player on both systems
HD DVDs come up as unrecognized on the dashboard
Both Xboxes are running NXE
HD DVDs play fine on a console player you have
Does that sound about right? Again my guess is the HD laser in the drive is toast. Why it initially worked on your machine is anyone's guess... one final attempt at life maybe
#20
DVD Talk Legend
Have you tried connecting it to a PC to see if it recognizes the discs? Vista will work right away, but if you have XP you'll need to look for some UDF driver.
#21
DVD Talk Limited Edition
Thread Starter
it's getting a little confusing, just to make sure we have the story straight...
Tried hd player on his xbox, didn't work
tried hd player on your xbox, it worked
tried hd player on his xbox again it didn't work
brought whole system to your house, hd player didn't work on either system now
sd dvds work in the player on both systems
hd dvds come up as unrecognized on the dashboard
both xboxes are running nxe
hd dvds play fine on a console player you have
does that sound about right? Again my guess is the hd laser in the drive is toast. Why it initially worked on your machine is anyone's guess... One final attempt at life maybe
Tried hd player on his xbox, didn't work
tried hd player on your xbox, it worked
tried hd player on his xbox again it didn't work
brought whole system to your house, hd player didn't work on either system now
sd dvds work in the player on both systems
hd dvds come up as unrecognized on the dashboard
both xboxes are running nxe
hd dvds play fine on a console player you have
does that sound about right? Again my guess is the hd laser in the drive is toast. Why it initially worked on your machine is anyone's guess... One final attempt at life maybe
#22
DVD Talk Limited Edition
Thread Starter
But thanks Drexl I will LMK