Deep Discount and Returns
#1
DVD Talk Special Edition
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Deep Discount and Returns
Anyone know how deep discount is about returns and how long it takes to get replacement. i ordered a dvd from them and when i opened the dvd the the disc was loose and scratched and wouldnt play at all. I sent it back last week, i know it will take some time but was just wondering if they are good about it our not. I put a delivery confirmation on the package i sent back so i know if they get it or not. thanks for any input
#2
DVD Talk Special Edition
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Did you call them to ask for a RMA#? They'll email you a prepaid shipping label and tell you the return policy on that title. They can be a little slow on the turnaround but are usually pretty good. If you haven't already, call ASAP.
#5
DVD Talk Special Edition
#6
Originally Posted by DVD Josh
I believe the term is "forever".
#7
DVD Talk Limited Edition
I tried to cancel something I mistakenly ordered within seconds of placing the order. It took them two days to respond to my e-mail, and no, of course it wasn't possible.
So, I got the RMA and shipping label and sent it back. Weeks later, I still hadn't seen the credit posted to my account, so I wrote again inquiring. They told me that it hadn't arrived yet in their warehouse - yea, right, give me my money back now. They did.
So, I got the RMA and shipping label and sent it back. Weeks later, I still hadn't seen the credit posted to my account, so I wrote again inquiring. They told me that it hadn't arrived yet in their warehouse - yea, right, give me my money back now. They did.