Ritz Camera = Teh Suck
#1
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Ritz Camera = Teh Suck
I ordered a pair of headphones listed IN STOCK on 2/6. On 2/7, I get a shipping notification from them. Great news. Here we are 2/21 and no item. So I call Ritz to inquire. They said that that's an automated notice and the item has not shipped. They do not know when it will. I asked why my credit card was charged when they haven't shipped the item, and there was basically no answer.
Thank you Amex, for having an easy dispute system.
Don't bother ordered from these guys. If they can't send a $30 set of phones properly, I wouldn't order anything of real value from these jokers.
Thank you Amex, for having an easy dispute system.
Don't bother ordered from these guys. If they can't send a $30 set of phones properly, I wouldn't order anything of real value from these jokers.
#4
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Originally Posted by jjcool
Isn't Ritz Camera the company that goes by a bunch of names, and makes you order lenses and other stuff to buy a camera?
#5
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I think it does have other names in different regions but I don't know about the other stuff.
#6
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Originally Posted by ben12
No.
Ritz has a rating of 1.40 at resellerratings.com and horror story after horror story in the comments section.
Last edited by jjcool; 02-23-07 at 07:08 PM.
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Originally Posted by jjcool
Then who is that?
Ritz has a rating of 1.40 at resellerratings.com and horror story after horror story in the comments section.
Ritz has a rating of 1.40 at resellerratings.com and horror story after horror story in the comments section.
#8
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Originally Posted by DVD Josh
Damn. I should have read those first. I'm not too worried about winning the challenge with AMEX. Either they can prove it was shipped and delivered or they actually do, or I get my money back. I win any way.
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Originally Posted by jjcool
I wouldnt be too worried about AMEX coming through for you if you need them to. I distinctly remember someone posting a thread saying they advertised a camera body for real cheap, then after he ordered it they called him up and said if he wanted that body he was gonna have to buy a lense and spend more money, as they didnt have any more body only kits and didnt know when they were coming in again.
Not surprised after my experience that Ritz treats their customers like shit.
#10
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Originally Posted by jjcool
I wouldnt be too worried about AMEX coming through for you if you need them to. I distinctly remember someone posting a thread saying they advertised a camera body for real cheap, then after he ordered it they called him up and said if he wanted that body he was gonna have to buy a lense and spend more money, as they didnt have any more body only kits and didnt know when they were coming in again.
#11
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Originally Posted by ben12
That sounds strange to me because I bought a camera body from Ritzcamera.com on sale for $750. I just bought the body, no extras with it. It came on time and I had no problems with them at all. After that, I went and ordered lenses and other accessories in several other orders.
#12
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Originally Posted by ben12
That sounds strange to me because I bought a camera body from Ritzcamera.com on sale for $750. I just bought the body, no extras with it. It came on time and I had no problems with them at all. After that, I went and ordered lenses and other accessories in several other orders.
A buddy at work bought a Sony camera 2-3 years ago and was pushed to purchase accessories. They did not push much after he said no.
Ritzcamera on the other hand is a major retailer and they would not work the same like the NY predators at the NYC camera shops.
#13
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Originally Posted by juanmgonzalez
Folks are probably talking about those NYC based camera shops that work this way.
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Ever since I lost about $500 from one of these f'n NYC scammers (Camerasphere.com) to be exact, I won't go near anything that's not Best Buy/Circuit City or Amazon for online. I lost that cash because I (idiotically beyond reason) put it on a debit card, if I put it on my AMEX they would have taken care of it. They're great about disputes in my experience.
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Originally Posted by Chrisedge
Not all NYC camera places are a scam either. I bought from B&H and they are fabulous!
I was just talking about the fly by night shops that advertise the lowest price on pricegrabber/etc.
#18
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Originally Posted by jjcool
Then who is that?
Ritz has a rating of 1.40 at resellerratings.com and horror story after horror story in the comments section.
Ritz has a rating of 1.40 at resellerratings.com and horror story after horror story in the comments section.