Deep Discount DVD Price Matching
#1
New Member
Thread Starter
Join Date: Oct 2006
Posts: 12
Likes: 0
Received 0 Likes
on
0 Posts
Deep Discount DVD Price Matching
Sorry if this has been discussed before but I couldn't find the thread for it.
I recently sent their cs an email regarding a PM. There is suppose to be a 1 business day turn around for a reply and it has been 3 business days now and I haven't receive any email back.
Has anyone encounter such a problem with DDD and their price matching practice?
TIA
I recently sent their cs an email regarding a PM. There is suppose to be a 1 business day turn around for a reply and it has been 3 business days now and I haven't receive any email back.
Has anyone encounter such a problem with DDD and their price matching practice?
TIA
#3
DVD Talk Legend
Originally Posted by grenier
I gave up trying to get price matches from them. They either flat out never respond to my emails or they take so long the sale or discounted price is no longer valid.
The exception was when ddd.ca was active. They seemed to be quick, which is strange, since I think it was the same CS people.
#4
DVD Talk Special Edition
Join Date: Oct 2006
Posts: 1,459
Likes: 0
Received 0 Likes
on
0 Posts
Same experience here. I tried to get them to price match a bunch of Criterion prices late last year at their affilliated company, DVDPlanet. They never, ever responded and then the Google deals appeared so I ordered from DVDP after all.
#5
New Member
Thread Starter
Join Date: Oct 2006
Posts: 12
Likes: 0
Received 0 Likes
on
0 Posts
yeah, i haven't gotten anything back from them yet. i do have a pdf of the webpage with the price and the date on it if they need to verify anything. that is if they ever email me back.
#6
DVD Talk Special Edition
Join Date: Oct 2006
Posts: 1,459
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by HuBu
yeah, i haven't gotten anything back from them yet. i do have a pdf of the webpage with the price and the date on it if they need to verify anything. that is if they ever email me back.
#7
Member
Join Date: Feb 2003
Posts: 134
Likes: 0
Received 0 Likes
on
0 Posts
I tried to price match a year or two ago and never got any response from them. When I called and asked directly, they put me on hold and hung up on me. Very unprofessional I don't buy from them any more.
#8
Guest
They don't answer my emails regarding customer service, so I don't even bother anymore. I pick up the phone and call. Can you call them with price matches? (I assume not).
#9
DVD Talk Limited Edition
I tried to pricematch once, and by the time they got back to me, the sale was over. Not worth the effort, in my experience.