Anyone still having issues with Used DVDPlanet orders?

[vivresavie]

I ordered the Criterion John Cassavetes box used 17 days ago with 20% off from DVDPlanet. I have heard nothing from them since the initial order receipt. The status still says Back Order Qty 0. I've ordered other DVDs from them since then and received them fine already. I know it's a glitch with the system that it always says Used orders are back ordered, but I'm thinking it's also possible I really did make my order too late. I'm posting this here because I've already sent 3 e-mails to customer service in the past 2 weeks and heard nothing back.

[pilot]

you posted this in the store forum, where it should be, as well as in here, where it should not be. closing thread.