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XBOX live 360 connection problems (modem related)

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XBOX live 360 connection problems (modem related)

Old 07-30-06, 05:15 PM
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XBOX live 360 connection problems (modem related)

Ok, here is the situation. I have comcast internet and phone. The modem that I have has a 20 hour back up, so i can't really power it down. When I pull the plug it stays on. So I want to connect but I can't. I called Microsoft and they said I had to let the battery run down for the full 20 hours, but can you imagine if I try to switch it would take days. Does anyone have any other solutions or has anyone encountered this? PLease let me know.
Old 07-31-06, 10:52 AM
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take the battery out?
Old 07-31-06, 12:04 PM
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Originally Posted by Liver&Onions
take the battery out?
good one L&O always bringin the logic. if that doesn't work call comcast and ask them whyTF they would put a 20hr backup on a modem, do they just assume everyone has a 20hr UPS?
Old 07-31-06, 12:52 PM
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Slighty off topic, anybody know why my live would drop out when my cordless phone is in use?

I know what you are thinking, but my 360 is actually connected via CAT5 to the wireless router, which is direct wired to the modem. I can understand the wirelesss, but the wired?

Does the router just quit trying if there is wirelss interference?
BTW, it is a D-Link, but I am unsure of the model.

Last edited by jon-w9; 07-31-06 at 12:59 PM.
Old 07-31-06, 09:45 PM
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Originally Posted by Steelers Fan
Ok, here is the situation. I have comcast internet and phone. The modem that I have has a 20 hour back up, so i can't really power it down. When I pull the plug it stays on. So I want to connect but I can't. I called Microsoft and they said I had to let the battery run down for the full 20 hours, but can you imagine if I try to switch it would take days. Does anyone have any other solutions or has anyone encountered this? PLease let me know.
Are you trying to directly connect the Xbox to your modem instead of a PC but finding that won't work without power cycling the modem (which you can't do)? If so, buy a router. Problem solved.
Old 08-01-06, 08:14 AM
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Originally Posted by jon-w9
Slighty off topic, anybody know why my live would drop out when my cordless phone is in use?

I know what you are thinking, but my 360 is actually connected via CAT5 to the wireless router, which is direct wired to the modem. I can understand the wirelesss, but the wired?

Does the router just quit trying if there is wirelss interference?
BTW, it is a D-Link, but I am unsure of the model.
Let me guess, your phone is a 2.5 GHz model?

Though I never heard of the cordless phone effecting a wired connection, it most certainly does effect a wireless connection.

I have a D-Link router as well and when I had a 2.4 GHz phone, when it was in use, I'd lose my wireless signal. I upgraded my phone to a 5.8 GHz and haven't had an issue.

It might be phone interference.
Old 08-01-06, 09:48 AM
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I believe it is 2.4 Ghz, and I can live with the dropping of the wirelss (until this phone dies, then I will upgrade)

I just can't figure out why my hardwired signal drops.

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