Need help with portable DVD player issues...

[kantonburg]

We got a portable DVD player for the trip the misses and our son are taking.

We got the Cyberhome 707B player. It was a model that seemed to get fairly good reviews and came with every accessory. Problem is it doesn't seem to hold a charge or anything. Even using the extended external battery that came with it, it shows four blank bars.

They have no support number and they're leaving in 1.5 hours. I guess thats what I get for buying a semi-no name brand but it's too late for that. Does anyone have a number for them or any ideas of anything we can do.

thanks

[cseyer]

Sounds like a dud, can you take it back to the store and exchange it for another one?

[Doug Heffernan]

I guess you are taking a plane, and not a car trip?

[nemein]

Moving to the Hardware forum... you might have more luck there ;)

[kantonburg]

I'm thinking it's a dud too. We ordered it online from walmart. The misses is checking the local one there now. Guess we'll see.

[cseyer]

Definetly take it back, walmart is good about returns. Only problem is they may or may not have one in stock at your local store, but I bet they do mine carries (and sells) a ton of these.

[kantonburg]

Well our local one doesn't have them and the one in Fairfax, VA didn't either. She called walmart.com and taking it back isn't a problem. They did give her Cyberhome's number to call just to make sure.

Guess we'll see then. I just hope it holds out for their flight. 7.5 hours from JFK to Malaga, Spain.