Contacting DeepDVDDiscount
#1
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Contacting DeepDVDDiscount
I placed an order Thanksgving Day, but never received a confirmation order number via email. I've tried to email them, but so far no response. Also, tried calling the 800 number, but all I get is a busy signal. Are other people having problems ordering thru DDD? LMK. Thanks.
#2
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Sometimes I don't get a order confirmation from them,but if you check your account on the website you can see if the order went through or not. This is a busy week for them so you might have trouble getting through by phone. I didn't expect to get through this morning,but (a very nice) Charlotte answered right away and answered my question.
#4
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Originally posted by bdots48
I didn't expect to get through this morning,but (a very nice) Charlotte answered right away and answered my question.
I didn't expect to get through this morning,but (a very nice) Charlotte answered right away and answered my question.
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Actually their 1-800 number isn't too hard to use. I called yesterday and today and both times I was able to talk to a CSR after holding for around 2 minutes.
Not like talking to a CSR makes any difference. They basically just look on their computer screen which is just as slow and non-updated as the DDD website.
CSR I talked to told me one of my orders were backordered and the other was in the process of shipping.
My postman delivered both my orders today.
Not like talking to a CSR makes any difference. They basically just look on their computer screen which is just as slow and non-updated as the DDD website.
CSR I talked to told me one of my orders were backordered and the other was in the process of shipping.
My postman delivered both my orders today.