djones6746
11-25-03, 06:01 AM
I receive a call yesterday from the wife explaining she was unable to access our aol account. The process would disconnect at the sign on screen as it was requesting network attention. I call aol last night.....not very helpful at all and it is really hard to understand broken english not once but twice when I called back. Anyhow....I deleted my whole aol software which was an upgraded 9.0 and reinstalled 8.0 as my 9.0 software was not allowing me to access numbers for dial up etc...
Once 8.0 was installed....I was able to set up my home location and dialed up aol....connected...check email.....one small problem....I am unable to access the internet. My understanding is the browser is contained within the aol software so is there a setting I need to change within my software which may be conflicting with my Windows XP environment? I am at work today and downloaded an IE6 and Netscape pack in hopes that if I email this to my aol account I will be able to install these at home and finally fix my problem. Any help would be appreciated. Thanks, DJ
Once 8.0 was installed....I was able to set up my home location and dialed up aol....connected...check email.....one small problem....I am unable to access the internet. My understanding is the browser is contained within the aol software so is there a setting I need to change within my software which may be conflicting with my Windows XP environment? I am at work today and downloaded an IE6 and Netscape pack in hopes that if I email this to my aol account I will be able to install these at home and finally fix my problem. Any help would be appreciated. Thanks, DJ

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