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DVD resurfacing to remove scratches... good? [Archive] - DVD Talk Forum
 
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View Full Version : DVD resurfacing to remove scratches... good?


blindrocket
10-19-03, 01:17 PM
When I bought my LOTR : EE DVD when it released, it had a problem, a bit of plastic inside the case was underneath the disc which caused a few scratches. I assume from bouncing in shipping, etc... I had always planned on returning it to exchange for a flawless copy, but never got around to it because the scratches never proved to be a problem when viewing from my old Apex player.
Today I watched this wonderful DVD again, but with my new and 'better' Pioneer DVD player. While viewing, I was annoyed by those digital squares popping up in three different instances. I can only assume they are from the scratches because I don't have this problem with any other DVD.
As you know, some time has passed since this came out, and I don't have my receipt anymore, and I kick myself for not taking care of it then, but now I need to either A. buy another one, or B. remove the scratches. However, I've heard some stories, always just hearsay though, on how resurfacing a DVD can cause it not to play anymore. I can get it done at a local store for about three dollars.
What are your thoughts on this subject? I'm a bit of a perfectionist when it comes to watching my DVDs and I want them to be perfect with no other distractions so I must get this fixed. It's not a BIG problem, just three small instances where the screen pops with digital squares, and they are repeatable, I played the scene again and it happened in the same spot.
It doesn't help this is one of my favorite DVDs.
Thanks.

speedy1961
10-19-03, 02:00 PM
Try boiling or toothpaste:

http://www.dvdtalk.com/forum/showthread.php?s=&threadid=314651&highlight=Boiling

http://www.dvdtalk.com/forum/showthread.php?s=&threadid=299763&highlight=Boiling

blindrocket
10-19-03, 02:12 PM
It's not dirty... it's scratched.
I'm worried it may become unplayable if resurfaced.

EDIT: And does someone think or agree that the 'digital box popping' could be caused by the scratches?

speedy1961
10-19-03, 02:19 PM
Originally posted by blindrocket
It's not dirty... it's scratched.
I'm worried it may become unplayable if resurfaced.

EDIT: And does someone think or agree that the 'digital box popping' could be caused by the scratches?

I'm not saying that it is dirty.

You might want to read the threads to see what other people (besides myself) have said. After all, we're only trying to help.

This thread specifically mentions the same problems that you noted:

http://www.dvdtalk.com/forum/showthread.php?s=&threadid=262211&highlight=Boiling

blindrocket
10-19-03, 02:21 PM
Thanks for trying to help! I just didn't see how boiling can remove scratches. I've heard of it cleaning disks, but not removing scratches. I'm more interested in having it resurfaced anyway.

And since you are so helpful, any answers to my questions?

:)

speedy1961
10-19-03, 02:30 PM
Did you read the threads or any of them?

A lot of either people have found their DVDs readable again after a mild boil. It also works on CD-ROM games as well.

I'm searching the toothpaste angle now.

blindrocket
10-19-03, 02:31 PM
Yes, I read through most of them.

speedy1961
10-19-03, 02:33 PM
You can try a CD Doctor or DVD Doctor as well.

speedy1961
10-19-03, 02:43 PM
http://www.dvdtalk.com/forum/showthread.php?s=&threadid=303038&highlight=Toothpaste

http://www.dvdtalk.com/forum/showthread.php?s=&threadid=300535&highlight=Toothpaste

http://www.dvdtalk.com/forum/showthread.php?s=&threadid=289837&highlight=Toothpaste

http://www.dvdtalk.com/forum/showthread.php?s=&threadid=272688&highlight=Toothpaste

http://www.dvdtalk.com/forum/showthread.php?s=&threadid=270779&highlight=Toothpaste

It seems that the second, third and fourth threads here talk about toothpaste and car wax to correct scratched disks.

Sorry it took so long to get back to you blindrocket. I had to re-read these myself! ;)

speedy1961
10-19-03, 02:49 PM
From my perspective, it does seem that Ivory soap, boiling, car wax application or disc resurfacing can solve your problem.

From a cost perspective, I always advocate trying the home remedies first before paying someone to resurface your DVD. We sell the CD / DVD Doctor machines at Borders but I have not used them myself and cannot attest to their efficiency. I can tell you however that I did tell a customer about the boiling method rather than spending $30 on a DVD Doctor. Yes, I talked myself out of a sale but two weeks later she returned and let me know that her "unplayable" DVD now plays fine.

blindrocket
10-19-03, 02:52 PM
Ok, thanks. :)

speedy1961
10-19-03, 02:54 PM
Originally posted by blindrocket

EDIT: And does someone think or agree that the 'digital box popping' could be caused by the scratches?

Sounds like a laser mis-read which is called pixellation.

blindrocket
10-19-03, 03:14 PM
It only happened today. And on the exact same scenes. I viewed the same scene repeatedly and it happened everytime in the same spot on the screen.

speedy1961
10-19-03, 03:17 PM
I have a Pioneer 525 and that happened to me only once in the four years that I've had the player.

You could try a cold boot: power off machine and turn on again in 3 or 4 minutes.

blindrocket
10-19-03, 03:23 PM
Ok thanks for the suggestion.
I have a Pioneer DV-260 which is still fairly new, a matter of a few months.

puddytay
10-19-03, 05:38 PM
Car wax works everytime. If it doesnt fix it then you need it resurfaced. I did it to a copy gamecube games and it fixed them to where they look perfectly new.

rdodolak
10-19-03, 06:07 PM
How about trying Inetdvd's professional disc repair for $2.99. They can remove light or even deep scratches and claim the final results are invisible to the naked eye.

http://www.inetdvd.com/store/tmp_product_new2003.asp?id=4899

Devices like the DVD doctore supposedly leave the disc more scratched up then they were before.

Giallofan
10-20-03, 08:19 PM
RDODOLAK: Do you know that from someone who's actually used a DVD Doctor before, that it leaves it scratched more than before, or is it something you've heard around?

I'm trying to find something myself, and have been recommended to the Dvd Dr. but don't know anyone personally who's ever used it. I was only recommended by people in Best Buy. That's why I ask?

I used this stuff that they have on a web page for "Novus Polish". It says that they've been used on cd's for quite sometime now, and works great. I e-mailed the company and asked them about using it on dvd's, but they didn't give me a definate answer about dvd's, but said it worked great on cd's. So I figuered they're almost the same kind of thing, but actually, I don't know that for sure. So I have a place in my city where I went to pick up a couple of sample packets of the stuff. One was Novus Polish #1. Clean & Shine. Novus Polish #2 Light scratch remover, and Novus Polish #3 Heavy Scratch remover. Number one worked for shining it, and that was about it. But I didn't want it for shining it, I wanted a scratch remover. It actually made more scratches on my dvd. Matter of fact, there's probably not one single area on that dvd now that isn't scratched. They're minor surface scratches, but they're still scratches. Luckily the dvd still plays without a problem. But it didn't do the job I wanted it to do. I'm just happy I used one i really didn't care so much about.

So what I would like to know is if anyone has EVER had experience with this DVD Doctor before I consider buying one for myself? Or some sure fire home remedy to remove scratches? Nothing deep or that effects the play, but they're just annoying surface scratches. I take excellent care of all my dvd's that i buy new, but ones I've traded or bought used, there are a few I have that are scratched up that I would like to take care of.

Sorry for the rambling good people.
regards,
Giallofan

iove
10-20-03, 09:59 PM
I have experience with the skip doctor and it leaves the surface looking worse than it did before. If you are concerned about aesthetics of the disk surface then get it professionally done. However, if you want to repair minor damage that affects playback then use the skip doctor. The skip doctor will absolutely not make the surface look like new. It does work however.

X
10-20-03, 10:13 PM
Originally posted by rdodolak
How about trying Inetdvd's professional disc repair for $2.99. They can remove light or even deep scratches and claim the final results are invisible to the naked eye. I used them on a rare OOP DVD and they did a great job!

The insured shipping actually cost more than their polishing.

Darren Garrison
10-20-03, 10:33 PM
On a similar note, has anyone tried DVD X Rescue, made by the company that makes DVD X Copy? It is supposed to be able to recover data from scratched disks.

Spiky
10-21-03, 02:49 PM
Originally posted by iove
I have experience with the skip doctor and it leaves the surface looking worse than it did before. If you are concerned about aesthetics of the disk surface then get it professionally done.
It's not that bad. I have used mine several times, mostly on CDs. When properly sanded, the disc looks like it has thousands of radial lines in it. But only if you look closely or at the proper angle for light to reflect the new scratching. It will also still show deeper scratches that weren't sanded out by the process. It does not look shiny and new, but it can certainly look better than a beat-to-death, scratch filled disc. (and, of course, it can play again if the process worked) If nothing else, you could say it has uniform scratches after sanding. Most people would never notice. (although "most people" are not DVD Talk members)

Discs that are badly (but not deeply) scratched and are unplayable can be brought back by the Skip Doctor. It won't fix every disc, but it can help, esp if you rent/borrow a lot. About a quarter of the CDs I borrow from the library need resurfacing in order to play all the tracks. DVDs seem to be better, probably just newer, or because keepcases have softer plastic than CD jewel cases.

RDYoung
10-21-03, 04:28 PM
Originally posted by Giallofan
RDODOLAK: Do you know that from someone who's actually used a DVD Doctor before, that it leaves it scratched more than before, or is it something you've heard around?

I'm trying to find something myself, and have been recommended to the Dvd Dr. but don't know anyone personally who's ever used it. I was only recommended by people in Best Buy. That's why I ask?



I work at a video store, and I can say without a doubt that the Disc Dr. line of scratch removal devices hurts discs more than they fix them. I bought one just to try it, spent 3 hours trying to resurface a mildly scratched disc, and ended up with a coaster. it tends to resurface the discs almost, but not quite, up to the very edge, thus making the discs unplayable. Plus, we would have individuals try to fix discs(rather than simply trying to clean them or bring them back), and then they would get returned ruined. When you look at a disc dr disc, you can tell exactly what happened.

We have a pawn shop here that charges 3 bucks to resurface discs, and it is worth every penny. They have a professional resurfacer, and they guarantee thier work. Looks like a brand new disc when it's done. I'd recommend that route.

robyn

flix1
10-22-03, 01:06 AM
Originally posted by puddytay
Car wax works everytime. If it doesnt fix it then you need it resurfaced. I did it to a copy gamecube games and it fixed them to where they look perfectly new.
Unfortunately, "car" and "wax" cannot be used as search terms, due to their sub-4-letter stature.

Can you provide some details (or a link) to usage of car wax? What type/brand of car wax? What do you buff it with? etc.

Thanks.

talemyn
10-22-03, 01:27 AM
Originally posted by flix1
Unfortunately, "car" and "wax" cannot be used as search terms, due to their sub-4-letter stature.Throw a "*" at the end of 3-letter search terms. While your results end up a little wider than you might like, it, at least, gets you some results.

SilverScreen
10-22-03, 03:48 AM
Throw a "*" at the end of 3-letter search terms. While your results end up a little wider than you might like, it, at least, gets you some results.

As Cartman would say....

"Sweeeeeeeeeeeeeeeeeeeet"

Thanks for that advice, I never thought of doing it before.

Spiky
10-22-03, 04:40 PM
Originally posted by RDYoung
I work at a video store, and I can say without a doubt that the Disc Dr. line of scratch removal devices hurts discs more than they fix them. I bought one just to try it, spent 3 hours trying to resurface a mildly scratched disc, and ended up with a coaster. it tends to resurface the discs almost, but not quite, up to the very edge, thus making the discs unplayable.

robyn
Without comment on the rest of your comments, good or bad, if you didn't get them resurfaced from playable edge to playable edge, you did it wrong. It's pretty easy to do wrong. Also, if your Dr., cloths, etc. are not completely clean, you can easily damage discs instead of fixing them. All wet sanding is like this on whatever product. It takes a bit of practice and trial and error to get it right.

I'd love a professional product that does a better job, anybody know what/where/how much?