Cinestore - What's going on?
06-10-03, 07:15 AM
#1
DVD Talk Special Edition
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Cinestore - What's going on?
Thought i'd get a better response here rather than in the 'store forum'.
Have placed a couple of orders recently for DVD's that were to be released in France on the 5th June and these are still being listed as pre-orders yet i know they have been released recently.
I've placed a few orders with Cinestore before and have found that they usually despatch items fairly rapidly on release and update their site regularly...and as you pay immediately upon ordering i am naturally concerned as to what if anything is going on?
Any help greatly appreciated before i resort to e-mailing them and putting my somewhat limited knowledge of french to use.
Have placed a couple of orders recently for DVD's that were to be released in France on the 5th June and these are still being listed as pre-orders yet i know they have been released recently.
I've placed a few orders with Cinestore before and have found that they usually despatch items fairly rapidly on release and update their site regularly...and as you pay immediately upon ordering i am naturally concerned as to what if anything is going on?
Any help greatly appreciated before i resort to e-mailing them and putting my somewhat limited knowledge of french to use.
06-10-03, 09:07 AM
#2
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I have heard from a friend that has used Cinestore that their customer service scales new heights in rudeness and incompetence. Good luck to you...
06-11-03, 04:25 AM
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06-11-03, 10:49 AM
#4
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Originally posted by Moon33
According to dvdfr
http://www.dvdfr.com/news/news.php?id=2484
Cinestore staff are on strike.
According to dvdfr
http://www.dvdfr.com/news/news.php?id=2484
Cinestore staff are on strike.
07-02-03, 03:27 AM
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I got a weird e-mail from them about a week ago... Lemme check it real quick.
"Soldes Monstres!" is what it said, whatever that means. Looks like they might be back in business.
"Soldes Monstres!" is what it said, whatever that means. Looks like they might be back in business.
07-02-03, 11:05 AM
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Originally posted by Heliosphann
"Soldes Monstres!" is what it said, whatever that means. Looks like they might be back in business.
"Soldes Monstres!" is what it said, whatever that means. Looks like they might be back in business.
There's a huge sale on their shop. Lots of titles are already sold out and are now listed with their normal catalog prices. But there are still quite a few titles that are on sale...
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Markus
Last edited by Markus Mathis; 07-02-03 at 11:12 AM.
07-03-03, 08:25 AM
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Dear Client, dear customer, You forwarded to us recently a mall concerning a problem on your order. All the team D ' AlloCiné-Cinéstore presents to you its excuses for the difficulties caused during June, which had with a social conflict within the company, which is solved today. We put all works about it to treat your order as soon as possible. If your order did not reach you in his entirety by the nearest weekend (Friday July 11), we invite you to recontact us with the following address mall: [email protected] We hold to assure you that all the team henceforth gets busy to ensure you the best service. We renouvellons you our excuses and let us ensure you of our devotion.
07-03-03, 04:56 PM
#9
DVD Talk Hero
jonathan: I recently sent an email to Cinestore about my order from about a month ago and this morning I got the same email as you in French. I pretty much figured out what it said. Then later today I got my Educating Rita. 
