Is DDD Back to Normal Yet?
07-29-02, 11:02 AM
#1
Cool New Member
Thread Starter
Join Date: May 2002
Posts: 23
Likes: 0
Received 0 Likes
on
0 Posts
Is DDD Back to Normal Yet?
Is Deep Discount DVD back to doing normal business yet? The "upgrade" of their site caused a lot of problems with lost orders, no confirmation emails, etc., and I've been waiting for the dust to settle before placing any more orders with them.
Can anyone here confirm that they've placed an order recently, got a confirmation email, and received their discs with no problems, or are they still working out the bugs?
Can anyone here confirm that they've placed an order recently, got a confirmation email, and received their discs with no problems, or are they still working out the bugs?
07-29-02, 07:20 PM
#3
Senior Member
Talked to the CSR's at DDD and they are very much aware of the problems and very willing to help everybody out. Couldn't be nicer, in fact. Here is the number: 800-258-1995. Will post this on the other threads as well.
07-31-02, 08:43 AM
#4
DVD Talk Ultimate Edition
Join Date: Jul 2001
Location: Arizona
Posts: 4,302
Likes: 0
Received 0 Likes
on
0 Posts
I just spoke to a CSR and asked when the site will be back up and running. She said that they're not sure
It looks like whatever they've been doing to their system hasn't worked very well at all
It looks like whatever they've been doing to their system hasn't worked very well at all
07-31-02, 01:50 PM
#5
DVD Talk Ultimate Edition
Join Date: Jul 2001
Location: Arizona
Posts: 4,302
Likes: 0
Received 0 Likes
on
0 Posts
