Webcertificate no go at BestBuy.com?

[eau]

I couldn't get my webcertificiate to work at bestbuy.com. Has anyone used a webcert there successfully?

[greeny]

Almost two years ago I tried and everytime it got declined - called the 800 number and they couldn't help me one bit. So I gave up - after having around $6 in pending merchant charges (a dollar each time I tried -- then it takes a few days for that to get cleared). I know some people get it to go through, but I never had any luck.

[LBPound]

i haven't used one there, but if you do get it to go through, DO NOT select in-store pickup. They basically won't give you your merchandise if you don't have a phsyical credit card, and then you're screwed!

Hasn't happened to me, but I have read about it.

[icondude]

Originally posted by LBPound
i haven't used one there, but if you do get it to go through, DO NOT select in-store pickup. They basically won't give you your merchandise if you don't have a phsyical credit card, and then you're screwed!

Hasn't happened to me, but I have read about it.

I used a webcertificate for in store pickup. I just brought a printout with all my webcertificate info and the took it.

[eau]

I just used my webcert at bestbuy.com and it took it ok. I logged in to my webcert account and saw a pending charge in the same amount as the order amount. It all looks good so far.

Perhaps it has something to do with the renumbering of the webcert card number a while back due to security issues at webcert.

[icondude]

The problem with using a webcertificate isn't on their webpage it's only if you do the in store pickup they require that you bring in the card.

[LBPound]

Originally posted by icondude
The problem with using a webcertificate isn't on their webpage it's only if you do the in store pickup they require that you bring in the card.

Actually, a number of people have had problems even just using webcertificates to pay for items at BestBuy.com on orders that were to be shipped.