Scary Story About Complaining About Online Stores
http://www.salon.com/tech/feature/20...nts/index.html
I can't believe that people are actually settling with him and admitting fault in this case..
Basically it means that any store can go after people who complain about their store!
I can't believe that people are actually settling with him and admitting fault in this case..
However, the only story I personally have to contribute is that a year ago a co-worker of mine was terminated from the company because of remarks she made on a site about her bosses. If she sued they have never mentioned it. Seems that the company made it stick. They even told us that their is a difference between our customers making comments and the employees making comments. If they find out your identity you will be let go.
In the future, as more states adopt UCITA, you might find that shrink-wrapped products can and may legally enforce conditions upon you such as (1) no negative reviews (2) no posting of negative comments (3) etcetera. UCITA is a bill sponsored by major corporations that was pushed through your friendly USA gov't with help from lobbyists.
This is why consumers should pay attention to the various laws being passed which encroach upon their rights and privacy.
I wish people really did get the gov't they deserve. In such a case, the people who didn't care about the laws will get those laws. The people who did care about the laws would get a different version that they had wrote in to their representatives about. Unfortunately, with so many people not caring, the legislators have only their consciences and special-interest lobbyist dollars to influence them.
Either way, this guy probably garanteed that he will never sell online again... here even if people complain, others will still buy, but I'm sure if they came and sued those who complain, no one would touch their store again...
It's just an easy way to get enough money to be able to close shop I say and not about defending his integrity.
The defendants' lawyer is a scumbag. He is helping them raise money to pay to himself. As he is a fellow aquarian (or whatever they are) he should be providing his service pro bono. Go ahead criticize me for suggesting this.
The defendants that settled are morons for settling.
I love corporate America. Our company has problems so lets do something irrational and idiotic rather than solve the problem.
(sits back, waits for the lawyers to call)
Last edited by Darren Garrison; 04-06-02 at 09:44 PM.
You know, of course, that the company in question started off as a specialty shop to supply puppies to Satanists for live sacrifice. That's all changed though. Today, they are the number one supplier of puppies AND kitties AND bunnies AND other endearing cute furry animals for various Godless Infidel cults the world over!
(sits back, waits for the lawyers to call)
by the way this sucks. however having seen a company settle a suit for 5000 because it would have cost 20,000+ to fight I am not shocked. we were right but the other person had free legal help( ie was an attorney )
- The key firing off point here seemed to be the fact that the forum did not permit the guy to respond or 'defend' himself against the customer complaints. Here we always INVITE the stores to come and do what they can to help address customer complaints
- The site in question didn't seem to understand that this is a HUGE rights issue and they should have talked to the ACLU ASAP!
- I'm sure we'll see more of this stuff, as there aren't enough clear cases to protect online speech...
Here's my view on this issue:
- The key firing off point here seemed to be the fact that the forum did not permit the guy to respond or 'defend' himself against the customer complaints. Here we always INVITE the stores to come and do what they can to help address customer complaints
- The site in question didn't seem to understand that this is a HUGE rights issue and they should have talked to the ACLU ASAP!
- I'm sure we'll see more of this stuff, as there aren't enough clear cases to protect online speech...
I am not a fan of the (don't have) ACLU. But I would agree with you here, they should have called in some big guns instead of relying on the sleezebag who would only help them with fundraisers to pay himself.
Another time (yeah, I attract them like flies to underwater plants), I was doing consulting work to install some experimental medical equipment. When I did the site survey, I realized that the clinic (this is not the client) would not be able to properly handle the equipement, and that it posed a threat to public safety if I installed the equipment.
When I told this to the client, he threatened to sue me unless I installed the equipment. On the one hand, I was worried about someone getting killed by the equipment. On the other was someone threatening to sue.
Being an upstanding kind of guy, I stood my ground and let him know that no court would find me at fault since this was a matter of public safety. I also told him what needed to be done in order to make this a safe installation. After continually trying to convince me that I should install the product and me not blinking, he finally said "there are people out there who will hurt you unless you install the product".
At which point I hung up the phone and called the police. Haven't heard from the guy again.
I think that threatening someone with a lawsuit in order to intimidate them when you have no case should be considered assault.
In my medical story, someone else may have been bullied into installing the equipment, and someone may have been killed. The client was trying to hold a gun to my head in order to get what he wanted. Had someone died as a result of my actions, I doubt that the court would have cared that I was bullied into installing the equipment.
I also think that the "abuse of the legal system" laws should be beefed up a bit.
I'm sure we'll see more of this stuff, as there aren't enough clear cases to protect online speech...
I also think that the "abuse of the legal system" laws should be beefed up a bit.
I didn't read the entire story on Salon, but this Petswhatever.com guy is complaining of defamation right? Libel or slander allegations are invariably not entertained if the accused is telling the truth.
This month's Bernard Shifman.
I think that threatening someone with a lawsuit in order to intimidate them when you have no case should be considered assault.
I also think that the "abuse of the legal system" laws should be beefed up a bit.
- I'm sure we'll see more of this stuff, as there aren't enough clear cases to protect online speech...
Last edited by hitmenow.com; 04-12-02 at 11:08 AM.
I complete agree. There are other types of free speech that are protected, but some that are not. For example, parody websites have precedential (sp?) covergage, but when my brother and I were forced to shut down honda.net, protection for "fan" sites was nowhere to be found...